Review and analysis of over 5 complaints against MOHELA
MOHELA consumers have reported over 5 official complaints related to Improper contact or sharing of info. Out of the 5 consumer complaints against MOHELA, 60% were disputed by the consumer (i.e. the consumer was not happy with how MOHELA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against MOHELA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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MOHELA Debt collection improper contact or sharing of info talked to a third party about my debt June 4, 2015 - Concerning case number - : Today I learned from a fellow employee that a representative from MOHELA talked with my co-worker over the phone and the MOHELA representative asked my co-worker about my location. This is extremely troublesome to me. How can this sort of activity be legal? This is absolutely unethical behavior by MOHELA. ... |
MOHELA Debt collection improper contact or sharing of info contacted me after i asked not to May 12, 2015 - I have repeatedly requested MOHELA to stop calling me on my cell phone and to stop calling me at my work. I also sent them an email asking them to cease and desist this harassment. MOHELA continues to do both many times every week and their calls always start with This is MOHELA calling ... . My coworkers often answer the phone and they have complained to me about this. I am afraid management will be soon talking to me about these distracting phone calls. But I have never, not once, told anyone at work about my student loan situation. But now they all know because all they have to do is look ... |