Review and analysis of over 23 complaints against ACE Cash Express Inc.
ACE Cash Express Inc. consumers have reported over 23 official complaints related to Improper contact or sharing of info. Out of the 23 consumer complaints against ACE Cash Express Inc., 17% were disputed by the consumer (i.e. the consumer was not happy with how ACE Cash Express Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against ACE Cash Express Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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ACE Cash Express Inc. Debt collection improper contact or sharing of info contacted employer after asked not to October 15, 2015 - I owe this company a debt and they have my correct contact information on file, including my direct work extension. Today they contacted a work number that is not listed on my account and disclosed the reason for calling. This put the person answering the phone in a position to be harassed about a debt they do not owe. Calling my job in this manner also constitute personal harassment. I asked the person how they got the number they called and they stated that it was an automatic dial and that they did not dial the number. This should not be possible without some deliberate tactics. My main con... |
ACE Cash Express Inc. Debt collection improper contact or sharing of info contacted employer after asked not to September 23, 2015 - Investigator - contacted a contractor i worked for and stated he was investigating me for Fraud In - County. He has also left voicemails on my phone as well as my wifes stating the same thing. The debt is in reference to a payday loan with Ace Cash Express. They have threatened legal action for fraud and civil action. This gentleman has contacted family friends and work. stating that i am being investigated for fraud. ... |
ACE Cash Express Inc. Debt collection improper contact or sharing of info talked to a third party about my debt April 7, 2015 - - separate agents at Ace Cash Express have been contacting the references on my loan application and disclosing not only the details about the loan amount, date taken out, and payment due - but also confidential personal information that was contained in my application including my salary. ... |