Review and analysis of over 15 complaints against AmeriCollect
AmeriCollect consumers have reported over 15 official complaints related to Improper contact or sharing of info. Out of the 15 consumer complaints against AmeriCollect, 53% were disputed by the consumer (i.e. the consumer was not happy with how AmeriCollect responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against AmeriCollect resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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March 10, 2017 - The collection agency ( Americollect ) was called and payment arrangements were made. 50 % now ( was back on -/-/- in the first call ), 50 % next payment. Collection agency agreed to send balance bill. The -/-/- payment made over the phone was not credited until -/-/- - 12 days to credit it. No balance bill EVER sent or received ( they agreed in a recorded call by them, that they never sent out the balance bill which was agreed ). Yesterday they filed " collection/derogatory '' on my credit reports. I found out today when I CALLED THEM to pay the balance. UNFAIR! The balance is...
September 21, 2016 - On Monday -/-/- a very rude lady called me and refused to identify herself or the company from which she was calling from. I told her that since she refused to identify herself then she was to cease and desist from calling forever. She then hung up on me. Later that evening another lady called ( - - ) to which I asked to speak to her manager. She went on to blurt out information about a debt she claims I owe with out confirming I was the person she was looking for. I demanded to talk to a manager. I got - # - who refused her full name. I told her that I requested no more c...