Review and analysis of over 418 complaints against AES/PHEAA
AES/PHEAA consumers have reported over 418 official complaints related to Repaying your loan. Out of the 418 consumer complaints against AES/PHEAA, 20% were disputed by the consumer (i.e. the consumer was not happy with how AES/PHEAA responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against AES/PHEAA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 36% resulted in non-monetary compensation.
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