Review and analysis of over 16 complaints against Continental Finance Company, LLC
Continental Finance Company, LLC consumers have reported over 16 official complaints related to Closing/Cancelling account. Out of the 16 consumer complaints against Continental Finance Company, LLC, 13% were disputed by the consumer (i.e. the consumer was not happy with how Continental Finance Company, LLC responded to their complaint) and 94% were processed in a timely manner. 13% of consumer complaints against Continental Finance Company, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Continental Finance Company, LLC Credit card closing/cancelling account January 18, 2017 - A little over a month ago I got approved for a Matrix and a - - by Continental Fiance. I never received the first set of cards. I did receive a bill for the - card that said my due date was - -, 2017. Upon receiving this bill I call the credit company. I spoke to the agent and informed them that I have n't received my cards so how do I get a bill. The agent informed me that since I was approved the bill was printed and mail. But since I have n't received my cards I did n't have to pay it. So she looked in the system and had my cards canceled. She explain that the were printing a... |
Continental Finance Company, LLC Credit card closing/cancelling account June 6, 2016 - I had a credit card issued to me by Continental Finance, I 've had it for about a year. I fell behind on payments after being laid off. I was finally able to make a payment of - in - of this year. A month later I started receiving phone calls from a debt collection agency informing me that they were contacting me on Continental 's behalf to collect payment on the account. I informed them that I had just recently made the - payment but they advised me that they had no record of that and had just received my file a couple of days before they called me. I called Continental and advised t... |
Continental Finance Company, LLC Credit card closing/cancelling account May 12, 2016 - Dear Consumer Financial Protection Bureau, cc : FTC This company canceled my credit card for no reason. They then continued to bill me fees on a closed account. Also, unknown to me at the time, added these bogus fees to my credit report. I paid their bogus and illegal charges and had it removed from my credit file. Today I receive yet another bill from Continental Finance ( Verve Card ) which includes more fees and interest charges from a card they closed and I verbally called to make sure it was closed after their last illegal stint. This is a nightmare! I do NOT owe this company anything. I ... |
Continental Finance Company, LLC Credit card closing/cancelling account April 7, 2016 - On -/-/2016, I mailed a cashier 's check in the amount of $520.00 to Continental Finance to payoff the balance of a credit card account. Also, on -/-/2016, within the same correspondence, I requested that the issuer close my account and send verification that the account has been closed. This has yet to occur. On -/-/2016, I sent another letter to the credit card issuer requesting closure of my account, and as of -/-/2016 the account is still open. I do not understand why this bank refuses to close my account. ... |
Continental Finance Company, LLC Credit card closing/cancelling account February 5, 2016 - Over a year ago, I had misplaced a credit card ( issued by Continental Finance ). I knew it was in my house somewhere and had not been stolen, but I could not find it. I called Continental Finance to replace the card, explaining there was no fraud, I just needed a new card. They said they would send one in the mail. It never came. I made no less that 5 calls to Continental Finance with the same request. Each time, I was told my card would be sent to me. I never received the card. Each time I called, I was told that there was some kind of security alert on my card, that was causing them to not ... |
Continental Finance Company, LLC Credit card closing/cancelling account December 22, 2015 - I had - - never used its being reported twice on my report I never got any support docs to show anything about these cards ... |
Continental Finance Company, LLC Credit card closing/cancelling account September 24, 2015 - I have been a member of Continental Finance gold master card for many years. I have experienced fraudgelant activity as well as other issues. Since I have cancelled my card and asked to pay off the balance back in - 2015, I have not been able to pay my bill off nor even talk to anyone to get satisfaction. I keep being told that to pay my bill online they have recently updated there website and that the wait time will be 20 to 30 minutes, which I wait and wait and wait. For one month now I still can get no answer to get online to pay this card. Please help me nail these people for all off th... |
Continental Finance Company, LLC Credit card closing/cancelling account September 7, 2015 - The credit cards was NEVER RECEIVED I informed CONTINENTAL FINANCE..they were supposed to cancel the card.. but they reported a delinquent amount with the credit bureaus. ... |
Continental Finance Company, LLC Credit card closing/cancelling account March 28, 2015 - I requested a balance transfer from my - account to my - account. After some time I was concerned because I never saw the payment to - - posted even though the money was deducted ftom my - account. At - on - -, 2015 I called and spoke to a representative and I shared my concern that my balance transfer was not showing up. He informed me that - - Bank did not accept balance transfers. I was floored because there is nothing in the cardholder agrement that states this fact. I relayed this information to - and they told me that if the payment was returned to them, ... |