Wells Fargo Payoff Process Complaints

Review and analysis of over 82 complaints against Wells Fargo

Wells Fargo consumers have reported over 82 official complaints related to Payoff process. Out of the 82 consumer complaints against Wells Fargo, 17% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 100% were processed in a timely manner. 27% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Payoff Process Consumer Complaints


Wells Fargo Credit card payoff process

December 1, 2015 - I was offered a no interest account for the purchase of a new heating system by Wells Fargo home projects 2 years ago. I had a lump sum payment due last month that is listed on page - of the statement. Instead of including the payment due in the payment information on the front of the statement they added a small box with the words Special Terms Expiration which did not include any amounts due and of course I did not see. When they calculated the minimum payment they conveniently assumed that I would not pay the lump sum, which resulted in the minimum payment on the front of the statement n...

Read more

Wells Fargo Credit card payoff process

October 7, 2015 - I applied for credit card in Wells Fargo recently and they approved my credit card and then closed all my accounts due to fictitious claims and fraud they filed against me without any due process. When i found out that i can used the card i then applied for balance transfer for the amount of - dollars under - card. It 's almost been 2 weeks since i did it and no response was made so i applied for a new card to take advantage of the offer of zero APR for 15 mos. I called Wells Fargo to follow up so that i can just consolidate my debt in one and they did approved the balance transfer after...

Read more

Wells Fargo Credit card payoff process

September 2, 2015 - I have a - - credit card through Wells Fargo. In - -, I purchased furniture under a 12-month interest-free promotion and paid it off in - -. In - -, I purchased additional furniture under another 12-month interest free promotion. My balance is $340.00 and the promotional period ends in - -. My minimum payment due is $130.00, which would cause me to repay the loan in full by - ( instead of enjoying the benefit of interest free payments with a minimum monthly payment of roughly $65.00 until - - ). Wells Fargo is alleging that the furniture store set t...

Read more

Wells Fargo Credit card payoff process

August 9, 2015 - I took out a credit card through Wells Fargo to purchase furniture at - -. I was lead to believe that the payment schedule set up in the store would satisfy the payoff requirements to take advantage of the no interest loan over 12/18 months. This was not correct and when the balance was due I could n't afford the balloon payment and was charged back interest at a rate of 28 %. If I had known that the payment schedule set up for this loan was insufficient, I would have purchased less. In fact, I tried to purchase less and the - - employee said he restructured the loan so that i woul...

Read more

Wells Fargo Credit card payoff process

August 3, 2015 - I have a credit card with Wells Fargo. At this time, I have three different promotional balance 's on my account. ( They offered special finance of 0 %, for 15 months - Because they claim to apply extra payments to higher interest amounts -, I mistakenly assumed they would add my extra payments to the promotional balance ending soonest. Having checked my last few statements, I see that is not the case. The majority of the money is being applied to the balances with the furthest out end date. When I contacted Wells Fargo, to inquire as to how I might stop this, so my extra payments will b...

Read more

Wells Fargo Credit card payoff process

June 24, 2015 - In - of 2014, I applied for a secured credit card with Wells Fargo ; I was required to deposit $5000.00 with Wells Fargo in order to obtain the card ; the bank employee told me that they would hold my $5000.00 for 1 year after which they would return it to me. Wells Fargo still has my $5000.00 after I recently decided to cancel their credit card and they now state that they will not return my money for at least 2 months! I received a letter from them regarding closure of your credit card '' with absolutely no mention of my $5000.00 security fund. It no longer appears on my online s...

Read more

Wells Fargo Credit card payoff process

May 31, 2015 - Hi - I have - interest rates on my WELLS FARGO - VISA card : ( a ) Purchases at 15.240 % ( b ) Cash Advances at 23.990 % - of my purchases was applied to the Cash Advance Balance, so I am being charaged - interest rates. But my payments are only being applied to the lower interest rate -. According to this the new Credid Card Reform Law of 2009, credit card companies must apply payments minus required minimum payment amount, to the highest interest rate balance on the card. '' - That 's not happening. WELLS FARGO is applying payments ALL to the BALANCES with the LOWEST INTE...

Read more

Wells Fargo Credit card payoff process

April 6, 2015 - In 2005, we took out what we thought was a loan from the -. - heating and air conditioning company for a new furnace, air conditioner and ventilation system for our house and new addition to the house. This loan was serviced by Well Fargo Financial National bank. My husband got sick and our financial situation changed as it did for so many other families. The - year of the loan, I paid the interest. As our financial situation changed it became difficult to make payments. I called the company to ask for a balance liquidation, but was only offered a re-age '' program to get current. So...

Read more

Wells Fargo Credit card payoff process

April 1, 2015 - I had a payment due for a line of credit from a furniture store, I had to pay off the balance before the end of a 6 month special financing. I mailed the check 15 days before the due date for the full remaining balance, now on my latest statement, it says the payment was late, almost 20 days after I mailed it. so now I am subject to a late fee, which will then cause there to be an outstanding balance, where they then will charge me the exorbitant amount in interest on my entire balance at time of purchase. I have made every payment on time or early and my balance would have been paid in full h...

Read more