TD Bank Credit Decision / Underwriting Complaints

Review and analysis of over 49 complaints against TD Bank

TD Bank consumers have reported over 49 official complaints related to Credit decision / Underwriting. Out of the 49 consumer complaints against TD Bank, 45% were disputed by the consumer (i.e. the consumer was not happy with how TD Bank responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against TD Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.

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New Credit Decision / Underwriting Consumer Complaints


TD Bank Mortgage credit decision / underwriting

April 3, 2015 - I already have a complaint on file with TD bank for another issue .... Case number : -Now after doing a 'bait & switch ' to counter-offer for a higher interest rateafter they said the appraisal was too low ... .we ask for another appraisaland we practically find the comps ourselves ... ..it comes in - higherbut we are still denied despite our - + credit scores and low debt thatbecause we live in a - and older community or age-stricted that we are denied. This after - weeks of back/forth and at least - letters of conditional approval. First it appears to be age discrimination,...

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TD Bank Mortgage credit decision / underwriting

April 1, 2015 - At the end of -/-/-, I applied for a refinance of my home with TD Bank. When I applied, I had an existing - mortgage and an existing HELOC with TD. The refinance was for cash out, debt consolidation. When I received the loan decision from -, I noticed that the terms I had applied for were changed. I was not notified that the terms I had requested changed - they simply changed. ( My application was to keep & subordinate the current - - their approval changed it so that the - was to be paid in full ). When I contacted them that I did n't think they could change a mortgage applic...

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