Review and analysis of over 26 complaints against Charles Schwab Bank
Charles Schwab Bank consumers have reported over 26 official complaints related to Account opening, closing, or management. Out of the 26 consumer complaints against Charles Schwab Bank, 23% were disputed by the consumer (i.e. the consumer was not happy with how Charles Schwab Bank responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against Charles Schwab Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Charles Schwab Bank Bank account or service account opening, closing, or management July 26, 2016 - I had misplaced my checkbook and I was concerned that somebody might have gotten my account details. I called Schwab bank and they said that I could easily switch to another checking account. Upon setting up the new checking account, I called Schwab inquiring about when I would receive my new debt card and check blanks for the new account. The customer service person said that she had bad news, " Schwab had closed my new checking account, effective yesterday, for business reasons. '' I mentioned that I had a critical Social Security check that was being electronically deposited within the next... |
Charles Schwab Bank Bank account or service account opening, closing, or management May 25, 2016 - Charles Schwab Bank unilaterally determined to close my account. When it did so, it also removed my ability to access my account and account statements through its website. I recently received a check from Schwab for an amount it represents constitutes the balance in my closed account. It misrepresented in the letter that accompanied the check that I asked it to close my account ( it made the determination unilaterally and contrary to my desire ). It provided to me no statement or accounting of the closed account or any other explanation of how it arrived at the amount of the enclosed check. W... |
Charles Schwab Bank Bank account or service account opening, closing, or management April 13, 2016 - On - -, 2016, on Saturday at -, I talked to a Charles Schwab customer service representative. I called to see why my check card could not be activated by phone. After answering all the identity questions from this representative ( address, social security number, and finally drivers license number ) she looked into my accounts. What had happened was that a card from an old account that I closed had been sent and this is why I could not activate it. After my question was answered, this rep proceeded to ask me if I was employed, what colleges I have attended, and what jobs I had worked ... |
Charles Schwab Bank Bank account or service account opening, closing, or management January 19, 2016 - Charles Schwab has placed a hard inquiry on my - credit report when I applied for the checking account which is not a credit card or a loan product. I did not ask Charles Schwab to extend any credit to me in any way. Lots of banks make soft inquiries on credit reports for products that does not extend consumer any credit ; however a hard inquiry was not mentioned in the terms nor was it necessary especially I did not request any credit. ... |
Charles Schwab Bank Bank account or service account opening, closing, or management December 8, 2015 - I have a Charles Schwab checking account and brokerage account for more than one year, and one day, they suddenly think I am doing fraudulent things and they closed all my accounts later. I did n't do anything illegal at all, I ca n't endure it! ... |
Charles Schwab Bank Bank account or service account opening, closing, or management October 13, 2015 - Charles Schwab will made a hard credit pull on my credit report when signing up for a new bank account. Lots of banks make soft inquiries but nowhere does it say that they will make a hard inquiry. ... |