Review and analysis of over 2 complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 2 official complaints related to Charged fees or interest I didn't expect. Out of the 2 consumer complaints against JPMorgan Chase, 0% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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JPMorgan Chase Consumer loan charged fees or interest i didn't expect June 24, 2015 - I took money out of my equity line of credit at 3.25 %. Then after my withdrawal period end date, the interest shot up to 7 %. I was never notified that that would happen when I signed the contract for it. It was in the contract that it the interest rate could increase up to 18 % but as a first time consumer of this product, that is an important point to be up front about. The product was from Washington Mutual which Chase bought out. Chase did not inform their personnel of this particular loan. I then informed the bank manager of what happened to me. She could not go back to the personnel who... |