Review and analysis of over 92 complaints against Navient
Navient consumers have reported over 92 official complaints related to Disclosure verification of debt. Out of the 92 consumer complaints against Navient, 28% were disputed by the consumer (i.e. the consumer was not happy with how Navient responded to their complaint) and 99% were processed in a timely manner. 2% of consumer complaints against Navient resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Navient Debt collection disclosure verification of debt not given enough info to verify debt January 8, 2016 - In - of - I began receiving phone calls from Pioneer Credit in regards to student loan debt. I have not received written communication from them, although they claim to have sent it. In an effort to stop a possible wage garnishment I agreed to make - good faith payments of $100.00. Those were done in -, - and -. Since that time I have not had any communication with the company other then phone calls. Nothing written at all. On - -, - I was informed by my payroll dept that Pioneer had submitted an order to garnish my wages. I have had no written communication from t... |
Navient Debt collection disclosure verification of debt right to dispute notice not received January 4, 2016 - General Revenue Corporation sent a letter dated on -/-/- about an alleged debt I do not owe. In the - paragraph they state that it is their second attempt to notify me of the debt yet they have never contacted me before nor have I ever heard of General Revenue Corporation until today -/-/- when I received their letter. Nowhere on the letter does it say I can dispute the debt. Also there are - different addresses listed on the bill in - different towns out of - different states. The average consumer would have absolutely no idea what address to send a dispute to. The... |
Navient Debt collection disclosure verification of debt not given enough info to verify debt December 8, 2015 - I originally did go delinquent on a college loan directly with - college in - in -. They sent it to collections and a couple of different companies picked up the debt. I paid the collection in full in -. However the collection company that had the debt last moved the original delinquency date up to when they acquired the collection contract to - of -. It is my understanding that original delinquency date of - should be the reported case. ... |
Navient Debt collection disclosure verification of debt not given enough info to verify debt December 3, 2015 - I was contacted today at work by -, claiming to be a debt collector and that this was a personal business matter, however the caller did not state who they were, what the debt was, nor would they verify the information that asked about. This same number has called my cell phone, with the same lack of information. They are asking me to verify personal information, and want me to answer their questions, however when I ask for a reverse verification they state that they are unable to provide me the information that I am asking for, unless I provide them my personal information. ... |
Navient Debt collection disclosure verification of debt right to dispute notice not received November 22, 2015 - I have been contacting them numerous times to advise them that I demand a cease and desist against an out of statute debt. They repeatedly send me letters that do not offer the validation of debt miranda nor the mini miranda. I have told them they are in violation of the FDCPA and to cease communication. The last letter I got from them said that even though they are a 3rd party collection agency they are not subject to FDCPA rules and regulations because it is a government fine they are trying to collect. They have changed the structure of my cease and desist of an out of statute debt to show ... |
Navient Debt collection disclosure verification of debt right to dispute notice not received November 4, 2015 - I never received notification of my right to dispute this debt. This company reported this account to the credit Bureaus without notifying me and providing me the right to dispute this alledged debt. ... |
Navient Debt collection disclosure verification of debt right to dispute notice not received October 27, 2015 - Today -/-/- I recieved a phone call from a Company called Pioneer Corp. Phone # - - - -. The lady was extremely rude! She stated she was collecting for my student loans, this would be from when I attended - - - - -/-/- to -/-/-. What is very strange is she said I owe an amount exactly the same amount - is stating I owe them. Also, she said my loans went into default in -/-/-. She acted like this was the first time pioneer has called me but it 's not. I 'm very confused on who is the servicer on these loans because I get no documentation, state... |
Navient Debt collection disclosure verification of debt right to dispute notice not received October 27, 2015 - Pioneer Credit Services obtained a debt in - and sent notice to an address last reported by my credit report in -/-/-. When I received the first notice from them postmarked-/- to my current address ( as reported on my credit report starting - ) it was a notice for - and an opportunity to request a hearing. I contacted them immediately and asked for proof of debt. The requested for records, but threatened to continue to advance in garnishing my wages as the 30 day window after they obtained my debt, was the window I had for requesting validation. Had they not sent the notice... |
Navient Debt collection disclosure verification of debt not given enough info to verify debt October 19, 2015 - I am disputing this issue with Navient, but am sending the letter to your agency on the same day that I am sending it to their consumer advocate. Please see attached letter to Navient regarding their hits on my credit report, ... |
Navient Debt collection disclosure verification of debt right to dispute notice not received September 24, 2015 - I learned of an alleged debt of $3000.00, when i was contacted by my Human Resources ( HR ) department on -/-/-, stating that a request had been received to garnish my wages. A company by the name of Pioneer Credit Recovery ( PCR ) has apparently been retained to collect on a debt alleged from the department of defense from -/-/-. This information was given to me verbally over the phone by an agent named - - of PCR, on -/-/-. I advised her that I 've never received any requests, statements or notices for payment from this agency nor from PCR prior to speaking with my H.R... |
Navient Debt collection disclosure verification of debt right to dispute notice not received September 16, 2015 - I have not received any mail or calls from the lender since -/-/- when it was charged off my account. Then yesterday a collection company called my cosigner and asked for a payment of $4000.00 toward a debt from -/-/- of $14000.00. The collection company also told her that by paying $4000.00 her financial responsibility as a cosigner would be removed. I have not received any notice of right to dispute, nor was it mentioned in my call today. As far as I was concerned this account was charged off and it does n't even appear on my credit report. ... |
Navient Debt collection disclosure verification of debt not given enough info to verify debt July 17, 2015 - I was a student at - - during the summer of 2012, I completed the - program but was denied my diploma because I owed fees, I paid a total of $300.00 of fees in order to receive my diploma but still have n't received it. I was told until I pay off all the loans from private loaners such as - - - & Navient Department of Education Loan Servicing, in total the amount that will have to be paid is over - dollars. Since graduating - - I was unable to find a job so I decided to join the military to help pay off these loans. I have not received any letter stating why I 'm b... |
Navient Debt collection disclosure verification of debt not given enough info to verify debt May 21, 2015 - I received a call today from the General Revenue Corporation ( or at least that 's who they told me they were ). They left a rather official sounding message that they were a debt collection agency and that I needed to call them back about a debt. I called them immediately and then they asked me to verify, for security reasons, who I was. They asked for my address, which I gave them ( because it 's public record ) and then the last - of my social security number, which is PII and I would not give them. I asked them to disclose to me what the call was about or any details of the debt, which ... |
Navient Debt collection disclosure verification of debt right to dispute notice not received April 29, 2015 - I never received notice of my right to dispute this debt. My consumer rights have been violated by the reporting of this debt to my credit reports. This account should be removed from all credit reports immediately. ... |
Navient Debt collection disclosure verification of debt not given enough info to verify debt April 22, 2015 - General Revenue Corp is reporting to the credit bureaus that I owe a debt. I do not know any thing about this debt and I contacted them to try and obtain more information regarding the debt back in -. They did not have any information other than an amount that I owed and requested immediate payment. I disputed the reporting to the bureaus and they came back as the debt being verified. As a follow-up to that I sent a letter directly to this debt collector requesting documentation and validation of this debt. I sent via certified mail with signature delivery. They signed for the package on -... |