Review and analysis of over 42 complaints against BMW Financial Services
BMW Financial Services consumers have reported over 42 official complaints related to Taking out the loan or lease. Out of the 42 consumer complaints against BMW Financial Services, 52% were disputed by the consumer (i.e. the consumer was not happy with how BMW Financial Services responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against BMW Financial Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BMW Financial Services Consumer Loan taking out the loan or lease December 27, 2015 - As stated before in several complaints against BMW Financial Services and again here, payments on my loan do not reflect a total of - down as negotiated with selling dealer, BMW of - -. The sales manager, -, was attempting to extort - out of me as a total of - was supposed to be put down. However, only - was put down and - wanted me to give him - in cash for his pocket. His exact words were, " You 're putting down - but it will only show - ''. Complaints against dealer have been made with - ( - ), Attorney General of Connecticut, Consumer Affairs in Conne... |
BMW Financial Services Consumer Loan taking out the loan or lease December 18, 2015 - We purchased a CPO BMW from - - -. Since then my vehicle has been in and out of the service department at least 9 times since - of this year. I was told it was a gas tank that was replaced the first time after I was told that there was not even one tank in the world but keep driving on it although it was burning gas. BMW Corp office contacted me after I emailed everyone I could locate and offered me a - customer loyalty check. After I accepted the check and believed my car to be repaired, I received an email that my vehicle gas tank had arrived to the service department. Via ema... |
BMW Financial Services Consumer Loan taking out the loan or lease taking out the loan or lease November 25, 2015 - On - -, 2015 I purchased a - BMW 528i from - BMW of - through their " Owner 's Choice '' finance program. Before visiting the dealership, I researched the lease specials available and intended on leasing a vehicle ; in fact, until I spoke with the Finance Manager, all payment terms discussed with the sales representative and sales manager were, as I understood, lease payments. After we came to what I felt was a satisfactory payment amount, I was sat with the finance manager who explained the " Owner 's Choice '' program to me. He explained that the differences between " owner 's... |
BMW Financial Services Consumer Loan taking out the loan or lease taking out the loan or lease October 19, 2015 - The payments on my loan are supposed to be slightly lower as I was supposed to have an additional - down, the sales manager at the dealership was trying to pocket the money for himself so was unable to do so. I purchased the vehicle on - -, the sales manager said I was putting a total of - down but would only show - and to give him the - difference in cash. I realize this is not an error on end of BMW Financial, however, they should be willing to adjust payment amount if I can put the additional - down as planned. Complaints have been filed directly against dealership, BMW... |
BMW Financial Services Consumer loan taking out the loan or lease October 1, 2015 - This is an official complaint on BMW Financial Services - -. Approximately around the month of - 2014 I traded in a - Lease at the - - BMW dealership. Upon communication between these two institutions - dealerships ) it appears that the payoff amount gathered was incorrect and grossly miscalculated. The amount supplied by - - - to BMW Financial was short approximately $6500.00. At the time of the transaction taking place none of this information was disclosed to me as these - entities communicated with each other accordingly as their processes are internal wi... |
BMW Financial Services Consumer loan taking out the loan or lease September 28, 2015 - I went to - BMW in - - to purchase a car. I found - I wanted and I also had an older - to trade in. I worked out a deal with the dealer that they would pay off my loan for my older BMW for $12000.00. I got my payment numbers down to a number I could afford after the trade in etc of the old car ( $510.00 ). I went into the finance office to sign off on paperwork. He offered me of course several extra options for warranties etc, all to which i declined bc i could not afford more than $510.00 per month. He showed me on his computer the -, and if i added anything it would b... |
BMW Financial Services Consumer loan taking out the loan or lease September 27, 2015 - My ex-boyfriend has his friend who - take back my old BMW and traded it for a brand new $47000.00 BMW. The dealership FORGED MY SIGNATURE on the contract, therefor I do n't even have a copy of whatever contract they signed. They switched everything over at the dealership and he drove the car around for two months without me even knowing he had done this. He did n't even pay for the car, and then it got repossessed and I get an outstanding balance bill. - credit collectors have gotten this account and then dropped the case once they reviewed the contract. I have been disputing this with... |
BMW Financial Services Consumer loan taking out the loan or lease July 13, 2015 - I purchased a - - - from - of - in - of 2013 using a loan funded by BMW Financial. The agreement called for $1000.00 incentive payment credit over the - - payments due. When I set up my payment account on the - website it showed the ( - ) $500.00 credits towards the loan. I made the - pro-rated payment. When I went to make the - payment, the credit had disappeared from the account. I took it in good faith that the credit would appear and made the pro rated payment. After questioning BMW financial and sending a letter to them I received a response that in... |
BMW Financial Services Consumer loan taking out the loan or lease May 19, 2015 - I had a previous auto loan contract for a defective Certified Pre Owned car that was in an undisclosed vehicle accident prior to be listed for sale and falsely certified as a Certified Pre-Owned car. I also had contract void issues due to the contract not being fully signed. Selling auto dealership refused to buy back the vehicle at time of original sale ( which was purchased out of state and online in - while I resided in - ). I had contacted financial provider, who refused to initiate a vehicle contract void, and used predatory practices to threaten me with damage to my credit if I did... |
BMW Financial Services Consumer loan taking out the loan or lease May 13, 2015 - I am submitting this complaint related to actions taken by BMW Financial Services. I have attempted to contact BMW Financial Services Office of the CEO, Office of the President or whatever department that handles escalated customer complaints and not received any response to my complaint. To close out my -, three year lease I received a statement for $1700.00. The charges are purported to support damages '' assessed for my usage of the - BMW. This is the third consecutive BMW that I have leased and I have never previously been assessed any amount above normal wear and tear. The questi... |
BMW Financial Services Consumer loan taking out the loan or lease April 29, 2015 - On -/-/- I came to a dealer of - -, - - - -, -, IL -, I purchased a car for $27000.00 a - - serial no. -. After signing the installment contract at - - the very next day which would be -/-/- I came into the dealer to exercise my right to rescind the contract within - hours of the signing this contract after I noticed that the dealer and the co-conspirator - Financial Services committed appraisal fraud. During -/-/- I came into the dealer to speak to the finance manager and informed him that I was exercising my right to rescind the l... |
BMW Financial Services Consumer loan taking out the loan or lease April 15, 2015 - i was incarcerated when this account was open this fraud representative claimed i forged a police report through - police that was filed and - police, you can confirm that both identity theft police reports where not forged and are accurate, i was in federal custody when this account was opened and there failing to remove these accounts, by bureau of prison inmate number as - and i was incarcerated from -/-/2010 for - months and they can confirm this online and are refusing to do so, they can confirm this info through - and wont do so and say they verified this account as ... |