BMW Financial Services Consumer Loan Complaint

Vehicle loan Taking out the loan or lease taking out the loan or lease

BMW Financial Services Consumer Loan department,

Vehicle loan Taking out the loan or lease Taking out the loan or lease Connecticut

The payments on my loan are supposed to be slightly lower as I was supposed to have an additional - down, the sales manager at the dealership was trying to pocket the money for himself so was unable to do so. I purchased the vehicle on - -, the sales manager said I was putting a total of - down but would only show - and to give him the - difference in cash. I realize this is not an error on end of BMW Financial, however, they should be willing to adjust payment amount if I can put the additional - down as planned. Complaints have been filed directly against dealership, BMW of - -, directly however, not resolved. The - ( - ) has a complaint against them. The sales manager, -, is a very shay individual and was trying to get me to give him - in cash for his pocket and told me not to tell anyone as we 're supposedly " blood brothers ''. My intent was to put - down towards the loan payment

BMW Financial Services customer in Connecticut
Oct 19, 2015

* Source: CFPB Complaint Database

BMW Financial Services response to complaint:
Closed with explanation

Consumer disputes how BMW Financial Services handled their complaint

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