BMW Financial Services Consumer Loan Complaint

Vehicle lease Taking out the loan or lease

BMW Financial Services Consumer loan department,

Vehicle lease Taking out the loan or lease Florida

This is an official complaint on BMW Financial Services - -. Approximately around the month of - 2014 I traded in a - Lease at the - - BMW dealership. Upon communication between these two institutions - dealerships ) it appears that the payoff amount gathered was incorrect and grossly miscalculated. The amount supplied by - - - to BMW Financial was short approximately $6500.00. At the time of the transaction taking place none of this information was disclosed to me as these - entities communicated with each other accordingly as their processes are internal within the financial departments. Therefore, due to their lack of accuracy and efficiency I have an outstanding delinquent amount due that is being reported on my credit. I have made numerous attempts with the credit reporting agencies, along with numerous communications with both dealerships - - - & BMW Financial - to no avail. This is seriously placing a blemish on my credit report and as a business owner this is also inhibiting future growth and expansion. Your prompt attention to the severity of this complaint would be greatly appreciated.

BMW Financial Services customer in Florida
Oct 01, 2015

* Source: CFPB Complaint Database

BMW Financial Services response to complaint:
Closed with explanation

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