Resources for resolving common issues with EZCORP, Inc. products and services
You can reduce the number of unwanted calls from EZCORP, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
EZCORP, Inc. Payday loan can't contact lender can't contact lender March 31, 2017 - I applied for a payday loan 10 years ago some agency calling on behalf of Department of Investigations called my friends and family members threating that I was going to be arrest for fraud and larceny. This particular payday loan has been consolidated from my previous bank resulting in my checking account being charged off I have all documents but this agency harassed me for $420.00. She told me she was forwarding my information to an prosecutor and that I will be locked away for federal charges. Their number is -..please stop these people from harassing me... |
EZCORP, Inc. Payday loan payment to acct not credited payment to acct not credited March 27, 2017 - I was issued a check from ez Corp. For a settlement agreement for - but received the check after the date when I would have been able to cash it I have reached out and have been told by there corporate office they will not re issue the check.... |
EZCORP, Inc. Consumer Loan taking out the loan or lease February 14, 2017 - The company deposited checks into my bank account and the checks were fake. My bank is claiming me responsible for the fake check amounts now totaling over $5000.00. the company was -... |
EZCORP, Inc. Payday loan charged bank acct wrong day or amt charged bank acct wrong day or amt February 9, 2017 - I was charged $89.00 over the actual first month payment I agreed to which was no more than $38.00 in month of - for loan amount $320.00. The payment was a total no more than $120.00 for the third month and beyond month. I went to my personal bank and stopped payment on the amount taken out of my checking account -/-/2017. I was n't aware until -/-/2017 when I attempted to withdraw money to pay the rent. On -/-/2017 at - - I was contacted and was told to agree by - - this day to pay an amount of no more than $110.00 dollars. The morning of -/-/2... |
EZCORP, Inc. Consumer Loan lender damaged or destroyed property February 7, 2017 - I pawned a heirloom ring with EZ Pawn, - - - -, -, CO. I paid faithfully and on time for 10 months. When I went to redeem my property on -/-/17, I paid the remaining balance of $300.00 and was then told that my ring was lost or stolen. The store manager, -, stated that they looked everywhere for the ring, viewed security footage, and determined that a store employee must have stolen it! I was not offered a refund on my monies paid in, or compensation for the value of the ring. I was told to " go home, and wait 48 hours, and we will contact you ''. I was resolution.... |
EZCORP, Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay February 1, 2017 - i received a call today for a payday loan that was not paid in -/-/2014 stating that if i did not pay the amount in full that a warrant would be issued for my arrest. these people were rude, offensive and very threatening. The name of the company was ezmoney payday loans. Better known as EZcorp. This outstanding debt is currently awaiting my bankruptcy to go through. I have also not heard from this company once. IT ALSO APPEARS THAT THIS COMPANY HAS BEEN SANCTIONED BY THE GOVERNMENT TO NOT COLLECT ON ANY PAST DUE LOANS... |
EZCORP, Inc. Debt collection communication tactics threatened to take legal action November 23, 2016 - a company calling on behalf of EZmoney has called my grandma, grandpa, and myself and other family members over - times telling my - grandma unless she paid them money i was going to be arrested and charged with a felony and serve 5-7 years in prison this also was said multiple times to my grandpa at a seperate number also to me they read a license plate number from a car i had 15 years ago and threatened they were coming out right now to arrest me to both me and my grandparents i have signed affidavits from the two of them and me.... |
EZCORP, Inc. Payday loan can't contact lender can't contact lender November 11, 2016 - On -/-/-, I received a call from a mediator named - She advised me that EzCorp had been trying to contact me for some time in reference to a loan. I asked her for details but she said I had to send payment first and then I would recieve information. I asked for date of loan. Said all she could tell me was it was from -/-/-. I ask for written documents. Was denied. As well as my rights.... |
EZCORP, Inc. Debt collection cont'd attempts collect debt not owed debt was paid November 9, 2016 - i recieved a call - trying to collect from an EZcorp account. - management is the company trying to collect. - according to CFPD.gov is not allowed to collect or sell the accounts to third parties and im recieveing a call as of -/-/2016 demanding payment on loan. I explained im filing a complaint with CFPD.GOV against - management and she stated that she will be putting me on a do not call list!!!!... |
EZCORP, Inc. Payday loan can't contact lender can't contact lender September 1, 2016 - A company called - - keeps calling " No Caller ID '' but once left a number of -, the cuss at me and per the voicemail states " This - is over '' and keep using false names such as a sheriff, a detective and the same lady keeps calling changing her name. The first time she used - -. She keeps stating she is picking up for warrants and I have no warrants. She states she will be at my house within the hour and they do n't show. Her scare tactics are very uncomfortable that she is acting as a legal community servant. I am contacting a lawyer to try and stop the harassment. They ... |
EZCORP, Inc. Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay May 24, 2016 - I received a phone call this morning from a " - - '' with - about a debt I supposedly have with EZ Money. When he called and tried to verify who I was, they had the wrong SSN, employment information, and flat out refused to verify the validity of the debt stating that it was not his concern or responsibility. He also refused to give me any contact information other than his name and company he was with. The only information he provided was an estimated date of when the loan was taken out and who it was with. When speaking to him, he threatened criminal charges and possibly jail.When t... |
EZCORP, Inc. Consumer Loan charged fees or interest i didn't expect May 23, 2016 - I have had to pay around - or more in interest to EZ pawn on my loans. I took out a - loan that costs me - a month on the extension and a - loan that cost me - per month on the extension on top of the - interest no a 3 month loan. I have had to repawn my stuff over and over and am loosing all of my jewelry. I feel that I am being overcharged. ... |
EZCORP, Inc. Payday loan can't contact lender can't contact lender May 16, 2016 - I received a letter of Loan Forgiveness from EZCORP for a loan that was taken out in 2012. This loan was included in a Chapter - Bankruptcy. I have received several calls from them and collectors trying to still collect on this loan. I have advised them on several occasions that this loan had been discharged on the Ch- Bankruptcy. They assured me that it was n't them that was trying to contact me on this loan. Now I receive a - for this loan. The problem is that this information is supplied to the IRS as additional income. This would be correct if it was a loan that I defaulted on and... |
EZCORP, Inc. Payday loan can't contact lender can't contact lender March 14, 2016 - I have been receiving harassing threatening phone calls from a company called - phone number is -. Telling me they are suing me on the behalf of a EZ Corp payday loan. That they are coming to my work and home and calling my boss and relatives. They have already called my husband twice. I told them I do not recall ever making a loan from ez corp. what can I do to stop this? ... |
EZCORP, Inc. Payday loan can't contact lender can't contact lender February 15, 2016 - Just got another call from a " - - '' from an UNAVAILABLE phone #, who said he was a - - Process Server trying to let me know he was coming to my work and/or my home to serve me a subpoena. He said the party that wants me in court is EZCorp and to call them at - to stop it. I told him I had never heard of someone getting a heads up call for a subpoena and asked if he actually worked - and he said yes. Well, I called the # and got a " - - '' with verification who said this was for a lawsuit from a loan they say I got on - -, 2010 ( I did not get - then, possibly... |
EZCORP, Inc. Debt collection cont'd attempts collect debt not owed debt was paid January 14, 2016 - This company - they give different names when I ask who is this, the number they are calling from is - this company continues to call my family members leaving threatening voice mail messages on my family members phone. I have called this company and informed them this was paid off and I provided the name of company and the contact information for the company this account was paid. This individual at the current company calling me stated that information was not sufficient, he was rude and I have asked them to stop calling my family members and myself. ... |
EZCORP, Inc. Debt collection false statements or representation indicated committed crime not paying December 23, 2015 - I was contacted by a company - - - on a payday loan. They said I had committed a crime and would be put in jail if I did n't immediately provide them with money. They said it was a misdemeanor offense and that I would be put in jail if I did n't pay. I had my attorney contact them and they refused to provide any contact info to him. They also call my father and my work and said I owed a debt. The called repeatedly, and when I said I would set up a payment plan they said I was going to jail unless I paid today. The only info I have on this company is they call themselves - - an... |
EZCORP, Inc. Debt collection taking/threatening an illegal action sued w/o proper notification of suit November 25, 2015 - EZ Money Loans had a person by the name of - - call my wifes phone. Said he was a state attorney for - - texas. i called the - - district attorney and asked if he worked for them as a state attorney and he does not. he said there are - felony charges being pushed against me and also a failure to appear. said i would be expedited from my home to texas and imprisoned. this person was trying to extort money from me off a payday loan in which i lost my job and could not pay it back. the loan was taken out when my account was active and working. he said their company tried -... |
EZCORP, Inc. Consumer loan taking out the loan or lease October 4, 2015 - I was offered a loan for - dollars but in order to receive the loan I they said they would deposit some funds into my account and I would have to send the money back to them through money gram to see if I would pay it back. This happened - and I did not want to continue with this practice but they kept adding more money into the account. Later found out that the money that was deposited was claims against other bills that I have already paid that were being returned by the bank to my account. This led to chain reaction to other debts being in default because of this scam! Now when I repo... |
EZCORP, Inc. Payday loan charged fees or interest i didn't expect September 29, 2015 - The interest is 782 % they already in one month took $290.00 with only - to my loan principle. I borrowed - However. the issue is that I was given false information on the payment amount. I was told that my payment was going to be $100.00 each of my pay period in which I agreed. But in reality ONLY the first payment was going to be $100.00 and all the ones were going to increase to $190.00 each pay period. Which is totally insane! I would have rejected the loan if they would have given me that info in the very beginning! I do not have any paper documentation because I saved the e... |
EZCORP, Inc. Payday loan can't contact lender September 8, 2015 - Lender called my mother stated that if I did not pay $600.00 I will go to jail. When I tried to get information regarding the account They stated the file was forwarded to the state to be processed and hung up in my face. Refused to give me any information regarding the loan. He stated his name was - - and he was very rude and unprofessional also stated that you people never learn before he hung the phone up in my face. ... |
EZCORP, Inc. Payday loan charged fees or interest i didn't expect August 31, 2015 - Excessive fees and high interest rate of - l only borrow $940.00 and paid over $900.00 dollars in fees and finance charge. This financial institution shutting down in lending because of. A Federal Government fine of $10.00 - dollars. ... |
EZCORP, Inc. Payday loan received a loan i didn't apply for August 28, 2015 - I have had a loan with T- EZ Money for several months now and as of - -, 2015 I was informed that they were going out of business and my account would no longer be accruing interest I would just be responsible for the principal. Today I called in to make a payment as scheduled and I was informed by -, an employee, that she was going to refer me to another payday lender so I could apply for another loan to have my loan with T- EZ Money paid in full. I told her I was not interested in applying for another loan with another lender and that I would continue to pay my loan on my regularly ... |
EZCORP, Inc. Payday loan can't contact lender August 1, 2015 - I took out a payday loan in 2012, I lost my job shortly thereafter and they kept charging my bank account. I eventually closed my account and paid the overdraft fees of approximately $140.00. I have moved a couple times since then due to my fiancee 's work and and my family is receiving threatening calls from a lady who states she is issuing a felony warrant for my arrest due to non-payment. I contacted her yesterday, as per I was a -, and told her she is in violation of the FDCPA and to stop contacting my family. She said she will contact whoever she wants and in - hours there will be... |
EZCORP, Inc. Debt collection communication tactics threatened to take legal action June 5, 2015 - I get calls from different people stating to call the plantiff. They have called my ex mother in law - times stating they are looking for me to take me to jail. the latest they called my home and said they were going to my job between - and - yesterday. Stating I could call the attorney at - to stop it. They have also called my elderly sick parent stating the same. They are calling for - - ( My former married name ) ... |
EZCORP, Inc. Debt collection communication tactics frequent or repeated calls May 19, 2015 - I keep getting a call on my work phone from -, which when I try to answer it, due to their robo-calling, it will not pick up. It just keeps ringing. I have spoken with them ( EZ Loan ) and have asked them to quit calling my work number. Yet, every day, they continue to call from this auto-dialer. They have my cell phone number, and have NO reason to call my work repeatedly with a phone number that can not even be answered from our lines. It 's bad enough when they call my cell phone every morning between - and -. ... |
EZCORP, Inc. Payday loan charged fees or interest i didn't expect March 24, 2015 - I set up a date with the collector from ez money payday loans to pay a settlement amount he couldnt do it the same day because they were still trying to collect it from my account the collector called me a day early, then called me the next day. I tried to pay it and he decided to raise the amount by $50.00 then refused to take anything less which I could n't pay. Now they are calling me at least - a day on the same number which I have told them several times is inconvient to me. ... |