EZCORP, Inc. Debt Collection Complaint

Payday loan Taking/threatening an illegal action threatened arrest/jail if do not pay

EZCORP, Inc. Debt collection department,

Payday loan Taking/threatening an illegal action Threatened arrest/jail if do not pay Colorado

I received a phone call this morning from a " - - '' with - about a debt I supposedly have with EZ Money. When he called and tried to verify who I was, they had the wrong SSN, employment information, and flat out refused to verify the validity of the debt stating that it was not his concern or responsibility. He also refused to give me any contact information other than his name and company he was with. The only information he provided was an estimated date of when the loan was taken out and who it was with. When speaking to him, he threatened criminal charges and possibly jail.When trying to verify the debt, he became very agitated and loud- he began yelling at me. I advised him to serve me and cease all phone communication with me or any of my references they - have contact information for. Shortly after, he called my mom and would only provide a phone number.

EZCORP, Inc. customer in Colorado
May 24, 2016

* Source: CFPB Complaint Database

EZCORP, Inc. response to complaint:
Closed with explanation

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