EZCORP, Inc. Payday Loan Complaint

Received a loan I didn't apply for

EZCORP, Inc. Payday loan department,

Received a loan I didn't apply for Texas

I have had a loan with T- EZ Money for several months now and as of - -, 2015 I was informed that they were going out of business and my account would no longer be accruing interest I would just be responsible for the principal. Today I called in to make a payment as scheduled and I was informed by -, an employee, that she was going to refer me to another payday lender so I could apply for another loan to have my loan with T- EZ Money paid in full. I told her I was not interested in applying for another loan with another lender and that I would continue to pay my loan on my regularly scheduled day. After 45 minutes I received a call from - - payday loan asking me to go in and fill out paperwork and take all the required documents to apply for a new loan. I do not believe that this is a fair practice. I am no way obligated to try and get another payday loan from anyone and they shared my information with others without my permission.

EZCORP, Inc. customer in Texas
Aug 28, 2015

* Source: CFPB Complaint Database

EZCORP, Inc. response to complaint:
Closed with explanation

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