Review and analysis of over 19 Va Mortgage complaints against Selene Finance
Selene Finance consumers have reported over 19 official complaints related to VA mortgage. Out of the 19 consumer complaints against Selene Finance, 26% were disputed by the consumer (i.e. the consumer was not happy with how Selene Finance responded to their complaint) and 95% were processed in a timely manner. 5% of consumer complaints against Selene Finance resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Selene Finance Mortgage loan servicing, payments, escrow account December 1, 2016 - In - of 2014, I received a delinquent notice from - -. I was informed that my note had been sold to - by -. I informed the customer service rep that I had not received a letter informing me of my note being serviced by a new provider and that I made my house payment on time to LoanCare. When - purchased my loan, I called them to find out what was going on. A - rep told me that I had no escrow balance, no homeowner 's insurance, and they were charging me their hazard insurance. A - rep told me to resolve my escrow issue I would have to contact -. When I contacted -... |
Selene Finance Mortgage loan servicing, payments, escrow account November 17, 2015 - This is my statement of what happened concerning my loan for the property. It shows the timeline of events, the negligence - - and - - - showed while servicing my loan. Selene Finance is my current servicer and will not help me. I refinanced my mortgage -/-/-, -/-/-, - was raided by the FBI. I began getting notices from many companies claiming they now owned my loan. I got a call from - stating that they had my loan, but it was my OLD loan. I explained to - that I had refinanced and they had the information for a loan no longer existed. I started getting i... |
Selene Finance Mortgage loan servicing, payments, escrow account July 6, 2015 - I received the response to my prior complaint ( - ) and after reviewing the documents the status of my complaint remain the same. Selene Finance sent the - set of loan modification documents with changes to a few pages. The - set were clearly the ones that were never sent out because not only did the dates reflect it Selene Finance did n't take the time research the title/deed to show - - was no longer listed on the property. The second set of documents that were sent only changed the first page without making all of the changes. The third set reiterates what is obvious about -... |
Selene Finance Mortgage loan modification,collection,foreclosure June 8, 2015 - DO NOT CLOSE THIS COMPLAINT '' I have contacted this office on numerous occasions regarding the issues with my mortgage company. Since -/-/2014, I have had nothing but issues with how things are handled. I reached out the VA office - - - - to assist me with the loan modification and getting things completed. After receiving the the - package - - - ) from Selene Finance I realize that the documents were expired ( probably the ones that should have been mailed out back in - - and the discrepancies with the information listed. I emailed - - the copies and sh... |
Selene Finance Mortgage loan modification,collection,foreclosure May 20, 2015 - In late -/-/-, I had financial difficulties because prior to that my wife was n't fully covered for -, because she was n't old enough for medicare. She had an accident and -. - - at the time had my mortgage. - informed me not to pay the mortgage as they ( - ) were working on a loan modification. I had sent them everything that they required from me. This was a VA mortgage. I found out that - sold the mortgage to Selene Finance and that Selene is the sister company of -. Selene Finance contacted me and also stated to me not to pay the mortgage as they were working o... |
Selene Finance Mortgage application, originator, mortgage broker April 23, 2015 - got a piece of property in NC in -/-/-, I been trying to tell everyone sense -/-/- this was fraud, but no one did anything about it, this supposed to be a VA loan, then we have - - -, -, -, - the -. coming after us are - - - located in - NC, and Trustees of -, this was never a loan but a refinance, i cough up with the scam in -/-/-, we were never late in our payments with -, but - decided after been told to look into paperwork to foreclose on us, I never got to discovery or been to real court all our motions been denied they are trying t... |