Selene Finance Mortgage department,
VA mortgage Loan servicing, payments, escrow account Florida
I received the response to my prior complaint ( - ) and after reviewing the documents the status of my complaint remain the same. Selene Finance sent the - set of loan modification documents with changes to a few pages. The - set were clearly the ones that were never sent out because not only did the dates reflect it Selene Finance did n't take the time research the title/deed to show - - was no longer listed on the property. The second set of documents that were sent only changed the first page without making all of the changes. The third set reiterates what is obvious about - -. There is no need to mention - - in any of the documents! I have made it clear that - - is no longer affiliated with this property which is something that Selene Finance should have known before they sent out any paperwork. The documents are still reflecting - with the - payment being due - -. I attempted to contacted Selene Finance several times ... the line is always busy! After not being able to reach anyone I returned the entire package to Selene Finance.
Selene Finance customer in Florida
Jul 06, 2015
* Source: CFPB Complaint Database
Selene Finance response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |