Wells Fargo Fha Mortgage Complaints

Review and analysis of over 2,684 Fha Mortgage complaints against Wells Fargo

Wells Fargo consumers have reported over 2,684 official complaints related to FHA mortgage. Out of the 2,684 consumer complaints against Wells Fargo, 24% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo responded to their complaint) and 99% were processed in a timely manner. 3% of consumer complaints against Wells Fargo resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Fha Mortgage Consumer Complaints


Wells Fargo Mortgage settlement process and costs

February 2, 2016 - I have submitted a complaint case number - against Wells fargo I did send a package to consumerfinancial desputing the reply I received from Wells Fargo dated - - -. - - I had requested a written document showing me the - + new cap money that was being applied to our new approved loan modification. I verbally asked 3 times on the phone and only once got numbers quickly thrown at me by my preservation specialist. So - - - I sent a letter to Wells fargo with several questions about my monthly statements how my money was being applied and I had found a couple of erro...

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Wells Fargo Mortgage loan servicing, payments, escrow account

February 2, 2016 - To whom it may concern, I received an Escrow account disclosure statement and notice of new mortgage payment dated - -, -. In the statement, the bank has attempted to forecast my escrow account for the 5th year of my mortgage. Technically, they have done it incorrectly because I have FHA Insurance that should be suspended in - - per the terms of the mortgage contract. However my concern is the current principal balance that is posted to my account at the company 's website. When the analysis was conducted and the statement sent, the company calculated a shortage of $91.00. The...

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Wells Fargo Mortgage loan modification,collection,foreclosure

February 1, 2016 - I have been trying to aquire a loan modification through Wells Fargo. However, the deciding factor is the lien I have against me from the state of California for rear child support. I have spoken with the child support division and the have spoken with their legal team. The legal team has told me, they are willing to temporarily lift the lien so modification can go through. The only documents they have requested from Wells Fargo and or myself is Mature Installments ''. I have completed paperwork 3 or 4 times now only to be tokd by Wells Fargo that I must come current on my child support. It ha...

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Wells Fargo Mortgage application, originator, mortgage broker

January 29, 2016 - This is a dispute to complaint -, something is wrong with the page. I was contacted to be informed that they needed more time to complete their work and it would be another week. I then told them to continue to respond to me in writing. This is the reason it want them to respond to me in writing, so it wo n't be any miscommunication. Ask them to play the recording. Assessed value, nothing. from - till now I have only received one tax bill and that is for -. It is classified as a business. Escrow questions, prepaid amounts for HUD insurance, prepaid amounts for PMI insurance, no explan...

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Wells Fargo Mortgage settlement process and costs

January 29, 2016 - Today I received a letter from Wells Fargo Stating that our house is not qualified for FHA Mortgage Insurance Removal. I contacted wells several and explain the FHA rules in regulation regarding FHA Mortgage Insurance Removal, according to Wells Fargo agent ( - ) he said were not qualified of removing our FHA Mortgage Insurance, According to their letter dated - -, 2016 " The mortgage insurance will expire is based on the original amortization schedule at the time of closing. According to that schedule, your mortgage expiration date is - ( i ca n't find in the our contract ). You m...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 28, 2016 - In receipt of the latest correspondence from Wells Fargo Home Mortgage, dated -/-/-, which lists the current balance and total payments. The lists of current payments include, $820.00 / Unpaid payment - and Total payment of $3300.00. On -/-/-, I visited the Wells Fargo Branch located in - - - -, where I spoke directly with personal banker - - deposited $1600.00, with a unapplied amount of $19.00 to be added totaling $1600.00. Additionally - - contacted Wells Fargo Home Mortgage representatives, while I witnessed the conversation, which resulted in...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 27, 2016 - In receipt of the latest correspondence from Wells Fargo Home Mortgage Return Mail Operations, dated - -, 2016. This is yet another attempt of calculated bullying designed by Wells Fargo Home Mortgage to begin the steps of credit ruin. The letter comes on the heels of my correspondence with - -, of the - - -, NC Wells Fargo Branch. In which we sat down, discussed my concerns, made copies of my deposits and letters from Wells Fargo Home Mortgage. In an attempt to receive a definitive resolution, seeing that my point of contact - - ( - ) -, whom I contacted - ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 26, 2016 - In previous correspondence and all replies from Wells Fargo Home Mortgage, the generated robo letter states, " Wells Fargo is unable to establish contact with me ''. With all correspondence sent and owing my home for over 10 years and not changing my phone number, email, etc. The information has remained the same, additionally I attempted to establish contact with my new point of contact ( - - ). After visiting the Wells Fargo branch on - -, located in - and chatting with representative - -. I attempted two phone calls direct to ( - ) - at - and -, both went di...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 21, 2016 - In my previous correspondence and details of letters sent and no replies given by Wells Fargo Home Mortgage. I again have received another letter from an additional state agency. This letter dated - -, - and received on - -, - to my home since purchase in -. This letter from State Foreclosure Prevention Fund, states. Your mortgage company may have informed you recently that you were late on your mortgage payment. If you miss a payment or payments, you - be facing foreclosure on your home. I want you to encourage you to TAKE ACTION NOW to prevent that from happening. It ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 20, 2016 - Dear -, I am seeking help to resolve home loan matter since -. I filed for bankruptcy back in - and was not aware that you all would not reaffirm my home loan at - - - - GA -. LOAN # - after chapter - bankruptcy. - of - the house was destroyed by fired due to lightening, I have reached out to the Recovery department trying to resolve this matter as well. I have even gone as far as hiring attorney - - The - Law Firm, - - - - -, - - - Georgia - - - - here in - Ga. to help and we - continue to receive system ge...

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Wells Fargo Mortgage settlement process and costs

January 20, 2016 - I refinanced my FHA mortgage into a conventional mortgage in 2015 and the closing was delayed from late - to the first few days of -. My FHA mortgage company Wells Fargo charged me a full non-prorated month of interest for - although the payoff reached them by the - of -. My new mortgage company - Bank did not inform me of this either. I wound up paying a full month of interest over $1000.00 to - different mortgage companies for the same month. This is absolutely not fair. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 19, 2016 - Loan Modification denials after 2 attempts. Underwriters not on same page I contacted Wells Fargo -/-/- to explain to them that I lost my job and was in fear of falling behind on my mtg. I was offered nothing and was told that my loan had to be in default before I could do anything. I turned to - - to help me with the process of gaining a loan mod or forbearance, upon completion of the paperwork I was offered a position and was told that I would no longer qualify for the unemployment forbearance. I gathered all of my documents and stressed that my grandparents ( both in -, - u...

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Wells Fargo Mortgage settlement process and costs

January 16, 2016 - Wells Fargo created an elaborate guide for how to produce missing documents to foreclose on homeowners, according to a lawsuit that has caught the attention of state and federal regulators. The bank denies wrongdoing, but the allegations rekindle claims that lenders, including Wells Fargo, used forged and shoddy paperwork during the recession to quickly foreclose on struggling homeowners, a practice known as " robo-signing. '' Those charges led to a $25.00 - national mortgage settlement that was supposed to put an end to such abusive practices, but bankruptcy lawyer - - says nothing...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 16, 2016 - TO : Consumer Financial Protection Bureau - - - - - - CC : Wells Fargo Home Equity Solution - # - - - - - - , - - I am - - - natural person whom is seeking assistance with filing a complaint against Wells Fargo Bank of - . This is about my primary Residence located at - - -, - - -. This notice is brought before you because a " debt collector '', has engaged in consumer debt collection activities within Wells Fargo Bank of -, against me. Wells Fargo Bank is attempting to collect the debt in relation to a mortgage ...

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Wells Fargo Mortgage settlement process and costs

January 15, 2016 - Wells Fargo created an elaborate guide for how to produce missing documents to foreclose on homeowners, according to a lawsuit that has caught the attention of state and federal regulators. The bank denies wrongdoing, but the allegations rekindle claims that lenders, including Wells Fargo, used forged and shoddy paperwork during the recession to quickly foreclose on struggling homeowners, a practice known as " robo-signing. '' Those charges led to a $25.00 - national mortgage settlement that was supposed to put an end to such abusive practices, but bankruptcy lawyer - - says nothing...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 14, 2016 - I need some assistance with my foreclosure sale date scheduled on -/-/16. I am already in review for a loan modification and have given all the information that has been asked of me for the review. I just need help getting the sale date postponed. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 11, 2016 - Bought house in 2009. Needed to refinance a few years later, due to extreme decrease in income. Wells Fargo ( initially Wachovia ) stated not to pay mortgage for a few months as to prove I could not make current payments, and they would be more likely to be able to refi thru - program. Started making 'trial ' payments while getting paperwork finalized. During process, paperwork procedures changed, and no payments were recorded, to which I switched gears and went thru - to save my home. Wells Fargo HAD to approve program for me to be in it, which included WF receiving funds to bring mortg...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 11, 2016 - RE : Wells Fargo Home Loans - and - -, - - -, - NJ - Loan # - TO WHOM IT MAY CONCERN : This serves as a Notice of Error as enacted by Consumer Financial Protection Bureau effective -/-/-. We applied for a modification with our Servicer, Wells Fargo -/-/-. We worked with a certified HUD Housing Counselor named - -, - - -, - -, NJ. We worked with - - to provide Wells Fargo with a hardship letter, and all our documents that provide evidence we have the income to support modification mortgage payments. Despite our eligibility for a ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 10, 2016 - I 'm not sure how much detail to give, so here goes. In -, I had -. After successful treatment, I found myself to be -. I dealt with it at first, then sought medical help. It got much worst - of -. Due to my -, I was not being paid for time out. I had - - and all. My wife and I were unable to pay our mortgage for about 3 months, at which time we applied for a loan modification from Wells Fargo Mortgage. We were told to supply all paperwork requested, which we did. The bank told us not to pay anything until after the modification so we did n't. The loan modification took...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 9, 2016 - On Saturday - -, -, my wife called Wells Fargo, our mortgage lender to stop an automatic payment scheduled to process on - -, -. The reason for our request was because my wife gave birth to our - child in -/-/-, and she 's had some difficulty with her - disbursements. In order to ensure access to funds so that we could care for our - children, my wife contacted Wells Fargo. The representative did not tell my wife there was a possibility the payment would process as initially scheduled, but instead confirmed the request was processed and told my wife to call back...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 7, 2016 - Wellsfargo seized my home in - as it was reported to me on - - they claim it was abandoned though I - utilities and lawn service my mortgage is CURRENT just yesterday they sent a locksmith who gave my son new keys and they proceeded to trespass on my property and take photographs of my property in essence they changed my locks left my garage door unlocked spray painted my garage door with a house number that is not mine entered into my home attached a log on my wall with a different address listed on it signed in to the log all the while my mortgage is current and without contacted...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 6, 2016 - I lost employment in - - and can not work due to an injury on that same job in - -. I contacted my mortgage company to apply for a Modification. At the time My income was over $- per month for three months ( until my contract as a - ended ). I explained that after that time my income would end and I would be on Workers Vompensation insurance. I did receive a Modification that reduced my mortgage payments from just over $1200.00 per month to about only $1100.00 per month. After one year, - -, I called again to see what help I quaualified for and was told that I 'co...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 5, 2016 - My name is - -, i requested Loan modification, to my mortgage leader, and they denial, I also requested short sale, and they have been playing game, asking documents offer and offer again. Now I really need help. My Phone number is -. Or my husband number -. ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

January 5, 2016 - Statement date -/-/2015 and the latest correspondence from Wells Fargo Home Mortgage. In depositing funds into and for my monthly mortgage for - 2015 of $300.00 and unapplied funds of $540.00, which sat in my account since - -, 2015. I asked the teller at the Wells Fargo route - branch in -, NC to total and add the deposit which totaled $840.00 to my current - monthly mortgage. She and - of the bank supervisors looked over the account, saw that the unapplied funds were there and specifically asked " how would you like you 're deposit and unapplied funds applied...

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Wells Fargo Mortgage loan modification,collection,foreclosure

January 4, 2016 - we have been trying to short sale our home due to my wife 's medical conditions for the last 2 years I have given them al the required info they have requested we have now been thru - buyers on our home and They still keep asking me for the same documentation every time we give them things as they need it and still have to send more papers every week.here is what we sent them ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 30, 2015 - I was late on my mortgage payments and decided to sell my property, however I have a - tax lien hold that I have been trying to clear form IRS as a lien hold on my house, NOW that I have finally fixed the issue and have a buyer that will buy my house AS IS, the lender Wells Fargo is NOT being cooperative and taking too long for the process plus they have put me in FORECLOSURE status and NOT willing to extend my DUE date of - - 2016 ... On top of HOLIDAYS!! ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 29, 2015 - In receipt of the last reported correspondence from Wells Fargo Home Mortgage and my calling today and speaking directly with - - / - -. The goal today was to inform Wells Fargo Home Mortgage of a deposit of $300.00 to be applied with unapplied funds that sat in my mortgage account since my last deposits of $1100.00, $490.00, $820.00 on -/-/-. It is said that unapplied funds of $540.00 also sat in my account since -/-/- and has not been applied to my mortgage account. When speaking to - - she made mention that she would forward my correspondence to my poin...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 26, 2015 - We paid our mortgage faithfully starting -/-/- and never missed a payment ; then in - we paid late got worse but never missed altogether. We owed for -/-/- and -/-/- so, I did the online help question a couple of times I finally got a callback the second time. She told me they could help me with A loan modification, she told me we would lose the five ( 5 ) years paid ( over $70000.00 ) and we would be back at 30 years and it would show on the credit report agencies for 30 years that we were unable to pay the old mortgage. Regardless on how well we paid the new mortgage ; th...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 25, 2015 - My mortgage specialist will not return my calls from wells Fargo.They seem intent to continue to foreclose without answering to my concerns .Borrowers with less of a circumstance have modified I am deserving of responses to my left messages ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 25, 2015 - In previous correspondence I have requested a new point of contact and not the person whom previously failed to grasp knowledge and understanding of my accounts and failed to control herself in conversation and continually interrupting questions and answers. I contacted and emailed the corporate headquarters to make this request for a new point of contact and due to my hectic work schedule, it is my request that I receive no phone calls until and after -. All correspondence should also be placed in writing and sent to me via email and or at my home at - - - - -, NC -. Addi...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 22, 2015 - In receipt of today 's billing statement dated -/-/15 from Wells Fargo and reviewing the previous billing statement dated -/-/15. The total payment due for -/-/15 was $2400.00, my deposit on -/-/15 were, $ - $ - $820.00, totaling $2400.00. In the -/-/15 billing statement the unapplied amounts were $810.00 and -. In today 's billing statement I know have total unpaid payment of $2400.00 and a total payment of $3300.00. According to Wells Fargo there is also $540.00 in unapplied funds balance. In previous correspondence, this is exactly the fr...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 18, 2015 - On - -, 2015 I, - - called in and spoke directly with - - ( - ) - -, whom Wells Fargo Home Mortgage Executive appointed as my point of contact. Due to her lack of understanding and knowledge to grasp the simple requests I made in previous correspondence and her inability to control herself when engaged in a conversation, playing semantics ( constantly talking over the client, to attempt to control the conversation ), I hereby request a different point of contact. It is my observation that the representatives are trained to become passive aggressive and combative, in ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 17, 2015 - Hi, There is a foreclosure sale date set on my property for -/-/15. I have tried to request postponement and the lender has denied the request. I just received an offer on the property -/-/15. I have sent a copy into the lenders. I know this is very short notice but I 'm asking for you to help me with postponing the foreclosure if possible. My - failed and I 've had to relocate to find other work to make a living. I feel that a short sale is the best option for everyone at this time and will appreciate anything you can do to help me. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 16, 2015 - I am a - for -, - - - and working with a homeowner, - and - -. They have submitted a hardship package, paid - consecutive TPP and awaiting the decision from their mortgage company, Wells Fargo. The client called in on - - to check on the progress of their modification and were told that no information could be given, a new representative was assigned, the loan was in " litigation '', and the only person who give them information was the attorney. Wells Fargo would not give the homeowner the phone number to call the attorney. The attorney was supposed to call th...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 15, 2015 - TO : Consumer Financial Protection Bureau - - - - - - CC : Wells Fargo Home Equity Solution - # - - - Home Campus - - , LA - I am _______ a natural person whom is seeking assistance with filing a complaint against Wells Fargo Bank of New Jersey . This is about my primary Residence located at -, -. This notice is brought before you because a " debt collector '', has engaged in consumer debt collection activities within Wells Fargo Bank of New Jersey, against me. Wells Fargo Bank is attempting to collect the debt in relation to a mortgage Note, wh...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 15, 2015 - I got behind on my mortgage due to job loss. I was served with foreclosure papers by my servicer America 's Servicing Company. I was given the opportunity for foreclosure intervention by submitting the application and documents such as paycheck stubs, hardship letter, bank statements, and unemployment records to the attorney assigned to the case by America 's Servicing Company. I did this as requested sending the documents through the mail certified to the attorney 's office by the date specified in - 2014. After this I heard nothing from the mortgage company or attorney for several months....

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 11, 2015 - Wells Fargo is looking to hold more than $1000.00 in mortgage escrow account. When they were called they are telling me they need $3700.00 for the same escrow amounts paid the prior year. Also I have health conditions and have made my payments bi weekly a few times due to financial hardship and they did n't apply my money to the loan they put the funds in a General ledger per the bank representative. I always though the funds had to be applied to the loan when the payment is made. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 11, 2015 - -/-/-, I approached Wells Fargo to request a loan modification resulting in my spouse being removed from the mortgage as we were going through a divorce. I wanted to keep my home, but we were denied, without justification. Not being able to live with my spouse and being under water with the value of the home, we began to pursue a short sale option. During this time, I have moved out with my children in order to ensure that they were in a stable environment, should the house sell as quickly as we were assured it would initially transpire. We have relocated, I am renting a home and my child...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 11, 2015 - This evening I returned a required phone call received from the Executive offices at - - standard time. While the phone call came in at - - ( Afternoon ), while at work from - - to - -. It is impossible for me to receive outside calls, other than work related phone calls. In my position of - -, working with - - and relaying this information to Wells Fargo Home Mortgage. I can not receive personal phone calls, which could hinder and possibly place the contractors, with whom I observe and protect, place them in grave danger. So being released early from duty t...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 11, 2015 - On a recent phone call to - I spoke with a - - concerning possible refinancing of my Wells Fargo Home Mortgage. - mentioned that Wells Fargo had not reported 2 1/2 years of payments to any of the credit agencies ; thus my credit score did not clearly reflect my credit score. I telephoned Wells Fargo on three occasions to discuss the reasons, and I was told - different stories. Due to - in - of 2013, I had to file Bankruptcy Chapter - which was discharged in - 2013. Wells Fargo keeps telling me that my attorney, - - in - -, WV did not file a re-affirmation...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 10, 2015 - Complaint vs Wells Fargo/- - - - - RE : short sale property - - - - -, RI for which I was denied loan modifications. Extreme extenuating circumstances exist w regards to how the situation w this home was handled resulting in the lack of a fair & just agreement on a short sale. During 8 months negotiating a short sale - dealt in bad faith, sent us on wild goose chases for docs/reports, gave us ridiculous/unreasonable deadlines. Our file was closed without giving us a reasonable amount of time to submit a counter offer to their preposterous offer. They did not us...

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Wells Fargo Mortgage credit decision / underwriting

December 9, 2015 - On - -, -, Wells Fargo auctioned and bought my primary residence at a foreclosure auction in a rush to cut off my right to reinstate the loan by paying off the delinquent amount estimated at $63000.00 and bringing the loan to current. I had asked for, and submitted proof of fund for reinstatement of my loan prior to Wells Fargo auctioning and buying my house. On - -, -, I submitted an application for a loan modification. On - -, -, an employee of Wells Fargo called and left a message on my cell phone advising me that Wells Fargo would not consider my loan modific...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 9, 2015 - Wells Fargo bank is - around with my mortage and they are forcing insurance on me for my home i live which i dont need, I already have insurance through state farm insurance and i am not happy with wells fargo at all trying to focr insurance on me and trying to charge me for it. Not happy at all. Something needs to be done and wells fargo needs to be dealt with. Its like the government trying to - - on me which i dont need. Please fix this -. ...

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Wells Fargo Mortgage application, originator, mortgage broker

December 8, 2015 - This is a dispute regarding claim -. I received a - package on -/-/-, duplicate of - package. Still no explanations. In -/-/-, -/-/-, -/-/-, and -/-/- my property taxes were assessed as a business instead of a residential property. It was a $400.00 or more increase. -/-/-, I paid - in taxes. In -/-/-, -/-/-, -/-/- my property was assessed as residential, this is when my PMI insurance went up. In -/-/- my PMI was prepaid - according to my HUD statement. -/-/-, -, -/-/-, - ( up - ), -/-/- I paid - (...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 8, 2015 - Dear - ; In receipt of today 's conversation with the representative and point of contact from the Wells Fargo Home Mortgage Executive Resolution Team, - -. It has become crystal clear to me that not only are the representatives stalling for time and are also un-knowledgeable concerning my account. I was given a scope of reasoning for which there were - escrow analyses performed within a three month period, without my consent. Additionally inquiring about the unapplied funds from the deposits I personally made. - for $490.00, $820.00 and $1100.00, which have not been appli...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 7, 2015 - - -, 2015 I am filing a new complaint, but it also stems from a previous complaint. Case number - filed against Wells Fargo. While the original complaint outlines how I feel Wells Fargo did not help assist us in modifying our loan in a timely matter, but only after we felt we had to seek help elsewhere. We applied for modification in -/-/-/-/-/-, but were placed in different programs, and were told we did not qualify for a modification. ( but never told why ) But when we reached out to a government funded program for help, and were approved, that 's when we were suddenly app...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 7, 2015 - Hello, the house that I am currently staying in is going into foreclosure. The main chunk of this problem began when the member of family, also one staying in this house, did not notify me of any form of delinquent payments. They have been stacking up since - of 2015, and I was not made aware of this until last month. It was also the end of last month when we got up the spare money to pay up the delinquent payments. Though the bank refused to accept the money, telling us that the house is being foreclosed upon. The reason they do not want to talk to us is because when our mother died intes...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 7, 2015 - I have a mortgage with Wells Fargo ( Loan No. - ) and first put my - - house ( - - -, - -, OH. - ) on the market in - 2015. I have maintained this property since I was divorced and filed bankruptcy in 2000. However, due to the house needing repairs that were beyond my financial ability to handle, I applied for a short sale in early 2015. I was approved for a short sale and Well Fargo appraised the house at $22000.00, though I owed $62000.00. I re-located in - of 2015 due to conditions becoming un-livable. There have been no offers or even buyers inquiring o...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 7, 2015 - In previous correspondence with the Wells Fargo Executive Resolution Specialist Customer Care and Recovery Group, it was my hope to update and resolve the outstanding funds ( which were paid and applied ), seems to be in influx while the Executive Department decide whom authorized ( - ) unauthorized escrow analysis. Everyday since my first contact with cfpb, I have diligently attempted to contact - - ( - ) - x - and - - ( - ) - x -, whom are my direct contact personnel. Today I called and spoke with - - @ - and also - - - @ - ( located in t...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 5, 2015 - It was set up as automatic payment till -. I stopped the auto pay ; I started calling to pay by phone authorizing them to take it from the bank. The problems started, eventhough I made payment on time, there was a negative report on - for two month, it was OK till -, -, I made a payment from the same bank that was paid all of those years, the same account number, but for some system problem I was told, my payment was rejected and the computer I was told was trying to get paid from a bank I never authorized them, many representative tried to correct it but failed, every payment I ma...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 2, 2015 - I have a mortgage through Wells Fargo. In 2012 they threw me into a mortgage modification. For a full year they threatened by mail and phone to foreclose on my home even though I made every payment on time. I had to call them every month on the day of my payment and give them my bank information. When is it was finally over I find out that they reported to the credit bureau that I had not made a payment in 9 months which really messed up my credit score. I have repeatedly reported that, that is not correct and have sent them information to prove that the reporting is wrong. This year I decide ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

December 1, 2015 - My aunt recently passed away. I have been appointed executor of her estate. She was unfortunately the last remaining relative in my family and I have been grieving uncontrollably over the past year because I have no help or support available. As a consequence of her death I inherited - properties that I am trying to manage. Her estate is still currently in review and probate in - - Maryland. I 'm filing a complaint because of the lack of help and correspondences with her lender. The loan was approved for a short sale. The offer was put in for a short sale and the offer submitted was n...

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Wells Fargo Mortgage loan servicing, payments, escrow account

December 1, 2015 - Today at - central time I phoned into the Wells Fargo Home Mortgage department and received - - # -. It was my goal to explain the instructions I received from corresponding with Wells Fargo representatives over the past weeks. In corresponding with Wells Fargo, the plan was to gain control of the excessive amounts my insurance company charged me and offered non-answers. Which led me to switch insurance companies, which offered me the best alternatives. With undergoing these changes and lower rates, I made constant correspondence with all representatives at Wells Fargo, which were ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

November 30, 2015 - My brother - - - is - from a - one year ago. He was divorced shortly after the -. He faces legitimate hardships, his FHA loan modification has been denied twice despite that he qualified. The entire matter has been grossly mishandled by Wells Fargo, their attorneys -, -, and -, -, as well as - - Illinois - - - - - - - have attached a copy of the email that I have sent out today to various agencies for some assistance to save my brothers home in the - hour. We have been strung along for months! The sale is tomorrow. He has been assiste...

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Wells Fargo Mortgage loan servicing, payments, escrow account

November 30, 2015 - Wells Fargo Mortgage company reported to the - major credit bureaus - -, - and - -, that I had a delinquency/late payment in - 2013. I am including a copy of THEIR own payment history to prove that I paid the mortgage payment timely. This needs to be corrected with all - credit bureaus. ...

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Wells Fargo Mortgage loan servicing, payments, escrow account

November 30, 2015 - Once again I write to express the frustration of having to reach out to the Executive Offices and upper management, to inform this department as to the ongoing unprofessionalism displayed on a constant basis with you 're Executive Office staff members. Today at - central time I phoned into the Wells Fargo Home Mortgage department and received - - # -. It was my goal to explain the instructions I received from corresponding with Wells Fargo representatives over the past weeks. In corresponding with Wells Fargo, the plan was to gain control of the excessive amounts my insurance compa...

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Wells Fargo Mortgage loan servicing, payments, escrow account

November 25, 2015 - I have spent the last year trying to work with - to remove the 120 days late status from a loan that was closed on - 2011. In my latest attempt they have continue to report the same status and verified with Wells Fargo. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

November 25, 2015 - I 'm filing a complaint because of the lack of help and correspondences from Wells Fargo with regards to the home of my aunt and last living relative the now deceased - - - in an effort to modify and assume her loan. As the assigned personal representative of the Estate -, I have sent the requested documents and they keep saying that they never received them. The loan as been reassigned without forwarding information, new loan options have not been communicated, nor notification received regarding the status of the loan. Messages are left and not returned. ...

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Wells Fargo Mortgage loan modification,collection,foreclosure

November 25, 2015 - Around the end of - early -, I contact Wells Fargo to obtain a payoff for my mortgage. I spoke to a representative that gave me the what I owed, but stated that they could not give me a final number as they had to request a payoff and I would receive it in the mail. I received a payoff statement in the amount for around $ -. I accepted an offer of $380.00 for my home, enough to cover the first and second mortgage as well as all of associated fees. On - -, my lawyer contacted me to inform that there was a problem as there was a third mortgage on my home. I was taken back as I d...

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Wells Fargo Mortgage loan modification,collection,foreclosure

November 24, 2015 - My spouse and I, in conjunction with our legal representation, would like to pursue a Deed In Lieu of Foreclosure with our lender, Wells Fargo. We moved out of the property -/-/- due to a change of employment. Since that time we have done our best to find buyers while continuing to pay the mortgage. Some of the ways we attempted to alleviate the financial strain of the mortgage was refinancing -/-/-, renting out the property, and living with relatives. Unfortunately the cost of maintaining the property is too much, even with rental tenants. The home currently needs repairs and thus w...

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