Wells Fargo Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Wells Fargo Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Rhode Island

Complaint vs Wells Fargo/- - - - - RE : short sale property - - - - -, RI for which I was denied loan modifications. Extreme extenuating circumstances exist w regards to how the situation w this home was handled resulting in the lack of a fair & just agreement on a short sale. During 8 months negotiating a short sale - dealt in bad faith, sent us on wild goose chases for docs/reports, gave us ridiculous/unreasonable deadlines. Our file was closed without giving us a reasonable amount of time to submit a counter offer to their preposterous offer. They did not use the docs that we submitted ( compiled at their request ). Instead of using all documents to negotiate fairly they chose to ignore the facts that damages to this home are so severe that their offer for a short sale is unfair & based solely on the values of the neighborhood the home is located in & the market conditions in that area. It minimizes the dollar value of the vast damages to the home & totally ignores the fact that the lack of care/action by - are directly related to the value of those damages.


& bleached the walls/ceilings in the garage to remove black mold. There are no properties in the - area that have suffered the amount of damages due to neglect/abandonment that can be seen at - - - For - to use neighborhood comps to show the value of a severely distressed home w little comparative value to the homes in the surrounding neighborhood is useless. The criteria is incomparable & the values pointless as there are no abandoned/distressed properties in the area. I suggest broadening the comp to nearby towns would result in a more accurate value. The lack of any action by - has severely damaged my personal credit report. - billed me for fees after an agreement was finalized. As of today the home remains in my name 26 months after the agreement was signed. By refusing to negotiate in good faith they are not admitting any fault/culpability for the damages caused by their lack of action in protecting the home for the last 26 months. The home remains uninsured/unprotected as it is empty. - let things fall through the cracks. I was ordered from the home in - Court w a take it or leave it agreement. That was supposed to be the end of the dealings w this property. - did nothing w the home for 17 months until I complained about being billed late/other charges totaling $19000.00. We received bills for real estate/sewer taxes from - to -. Once I was forced from the home - did zero to protect the home from damages due to lack of heat/electric/maintenance. The property sat untouched from - to - when we saw that the damages to the home were financially large. - never bought insurance for an unoccupied home & purchased insurance for an owner occupied home despite forcing us out. - never winterized the home. The damages claimed to - insurance companies that - forced us to file claims - were denied as the home was unoccupied. For - to claim $40000.00 will cover the repair costs directly caused by their neglect is so ingenuous that it reeks of complete disregard to the role - played in causing these damages not to mention any sense of fairness in the negotiation process. - are directly responsible for $200000.00 in damages to the property & damages to my credit report caused by not acting on an agreement they forced upon us & then abandoned. For these reasons there is culpability for the cost of damages which is significant, very real & the responsibility of -.

Wells Fargo customer in Rhode Island
Dec 10, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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