Review and analysis of over 462 Vehicle Loan complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 462 official complaints related to Vehicle loan. Out of the 462 consumer complaints against JPMorgan Chase, 27% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 5% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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JPMorgan Chase Consumer Loan managing the loan or lease December 12, 2015 - I had an auto loan with chase auto finance that ended up being a total loss on - - - - paid their portion of the loan in - - and I contacted the dealer I purchased the vehicle from to fax the gap paperwork so I can get gap to cover the balance asap. I got in touch with gap and got the process going and never heard another word from chase or gap. I checked my credit in - - and saw I still had a balance on this loan so I sent a letter to chase asap and they responded that the loan was paid in full and closed. spring - I noticed when I went to purchase a vehicle the len... |
JPMorgan Chase Consumer Loan managing the loan or lease managing the loan or lease December 9, 2015 - I had set up an automatic draft payment from my online Chase account to have the amount of $280.00 be deducted from my - - Checking account. The regular monthly loan amount is $270.00. I called Chase customer service the day before the payment was due, and I asked the representative if my account was setup to have an automatic payment drafted on - -. The representative told me that the account was not setup to do such, so I disconnected the call and proceeded to make another payment online of $300.00. I checked my online bank account activity to ensure Chase had taken out the... |
JPMorgan Chase Consumer Loan managing the loan or lease December 6, 2015 - I TOOK OUT A CAR LOAN IN - W/CHASE BANK. FOR A - GMC YUKON. MY GMC WAS DEEMED A TOTAL LOSS BY THE MY INSURANCE CO [ - ] ON -/-/-. MY INS. CO. BY POWER OF ATTORNEY MY INS.CO. REPOSSED MY VEHICLE ON /OR BETWEEN -/-/- & -/-/-. AT THE TIME MY INS. CO PAID FOR A RENTAL VEHICLE & SOON AFTER SENT ME A CHECK FOR THE BALANCE OF THE EQUITY AND AT THE SAME TIME SENT CHASE BANK THE BALANCE OWED ON THE LOAN. TILL THIS DAY CHASE PLACED A NEGATIVE REPORT WITH THE CREDIT BUREAU [ S ]. SAYING THAT I STILL OWED THEM MONEY. I 'VE TRIED IN WRITING, BY PHONE SEVERAL TIMES TO BRING THIS MATT... |
JPMorgan Chase Consumer Loan managing the loan or lease managing the loan or lease November 24, 2015 - JPMORGAN CHASE is reporting my auto loan erroneously to credit bureaus. They are reporting a Ch. - bankruptcy when this is not true. I paid a $10000.00 downpayment and paid off the loan early. This account was not in any bankruptcy. I contacted Chase Auto and my account has been archived as it was paid off years ago. They refused to verify the information and did not have any data or payment history of my loan. This loan had - late payments. I paid additional to the principal until payoff. I have complained about this issue on numerous occasions but this has not been corrected to dat... |
JPMorgan Chase Consumer Loan shopping for a loan or lease shopping for a loan or lease November 15, 2015 - CHASE AUTO MADE A HARD INQUIRE ON MY CREDIT REPORT WITHOUT MY CONSENT ... |
JPMorgan Chase Consumer Loan problems when you are unable to pay problems when you are unable to pay November 7, 2015 - My 2015 vehicle was totaled when I was on vacation to visit my brother in Colorado in -/-/-. My best friend came along with me and was the driver of my vehicle. The complicated insurance process took quite a while as it was my friend driving my car, so expectedly, its was complicated. I was forced to move out of my home in the - because I no longer had a car and I work in - and the commute was impossible without a vehicle. So I had to completely change my life as a - year old kid and get an apartment so I could maintain my job. Well, having that responsibility made it impossible ... |
JPMorgan Chase Consumer Loan shopping for a loan or lease shopping for a loan or lease November 6, 2015 - I AM AN - OF -. I applied for a Chase auto loan to replace/trade against my existing 2013 -. The dealer submitted the loan application. The dealer agreed to take my car based on the remaining outstanding balance, pay it off and Put me into a new - - - -. To my surprise, my loan application was declined. Have I have a credit score of -, Excellent payment history for the last 3 years on my existing vehicle, financed through - -. Secondly I have another car loan being financed through Chase with perfect payment history. My gross salary is in excess of $250000.00 an... |
JPMorgan Chase Consumer Loan shopping for a loan or lease shopping for a loan or lease November 3, 2015 - On - -, 2015, I purchased a - Range Rover LR4, from - - - - for $56000.00, which is the fair market value for a similar car without any defects. The dealer is located at - - - - - - -, - -. The dealer assisted me with completing a financing application for a loan with JP Morgan Chase Bank, - - -, - - -, -. The financed amount is $45000.00. After I left the dealership, I was advised by my insurance company that my LR4 was a branded manufacturer 's buy back car, commonly known as a LEMON and worth substantially less than t... |
JPMorgan Chase Consumer Loan problems when you are unable to pay problems when you are unable to pay November 1, 2015 - I get down to my last payment on my car 60 month, I think at - interest rate, Last 2 months heartship repairs on the car effected my ability to pay, on time so I call offered to pay -, and the balance of - next week, I was told all or nothing,, I was totally surprised that realizing the Chase has made a nice piece of profit on the life of the loan, was not willing to work with me to resolve the issue but was, threaten a letter would go out to the credit bureau to report a bad debt and risk a repossession. The price tag if the car was around -. The total was paid -, with interest... |
JPMorgan Chase Consumer Loan shopping for a loan or lease shopping for a loan or lease October 29, 2015 - CHASE AUTO MADE - HARD INQUIRES ON MY CREDIT REPORT WITHOUT MY CONSENT ... |
JPMorgan Chase Consumer Loan shopping for a loan or lease shopping for a loan or lease October 28, 2015 - A more extensive description is in the attached Word document. In short Chase Bank discriminated against me, a - individual, by refusing to consider the cost and added value of the conversion needed to make a regular minivan - since they claimed they could not verify the value of the vehicle because it was not listed -, although there are numerous other sources on the internet to determine the fair value of these vehicles. They offered me significantly less than the amount I asked for at nearly twice the interest rate even though my credit score is over - and I have many accounts w... |
JPMorgan Chase Consumer Loan problems when you are unable to pay problems when you are unable to pay October 27, 2015 - Due to identify theft, I feel behind on my loan payments to Chase Auto Finance. In order to protect my assets, I filed for bankruptcy in - 2015 and included the Chase loan. In - 2015, Chase repossessed the vehicle contrary to the stay issued by the bankruptcy court. While the vehicle was in their possession, the repo agent used it as his or her personal vehicle, got involved in an accident, and put their personal information in the onboard system. On - -, 2015, Chase contacted my bankruptcy attorney and told him that I could retrieve the vehicle as he had filed several Motions with... |
JPMorgan Chase Consumer Loan taking out the loan or lease taking out the loan or lease October 23, 2015 - Upon purchasing my vehicle and the meeting with the Finance Manager, he kept trying to talk me into buying the extra insurance protection & GAP coverage. After going back and forth on it several times because I did n't want it, I decided to purchase it so he would stop talking and we could get the paperwork done so I and my children could go home. I later changed my mind during the paperwork process and declined the insurance protection. So, he had to re-do the paperwork without the added " protection. '' Somehow my interest rate went up 1 % on the new paperwork when I decided that I no longer... |
JPMorgan Chase Consumer loan taking out the loan or lease October 15, 2015 - On -/-/14 my son bought a car financed thru chase bank.On or about-/-/-14 I got a - alert that a - car loan was put on my credit report.I t was thru chase bank.I notified them that I did not sign for a car loan or ever saw a contract for car loan.Never knew of a car loan, until after contract was signed.Chase bank fraudulently kept me on a car loan for a year and - and made money on a loan I never signed for.They sent me letter stating I would be responsible for the loan if it defaulted.They have broken banking laws that protect consumers from this.The contract was a sham a... |
JPMorgan Chase Consumer loan managing the loan or lease October 12, 2015 - Chase Finance is charging a $10.00 return payment '' fee for not being able to process an automatic paymentThis fee was assessed AFTER Chase had already been notified that my account had been closed and to cancel automatic payments. Chase had also already deposited checks I sent for paymentIt is clear that Chase is blatantly charging consumers fees for NO reason. ... |
JPMorgan Chase Consumer loan problems when you are unable to pay October 2, 2015 - I 've had my car almost 3 years with chase the last year and a half have been very hard because of medical issues and not working full time so have been late at most 56 days passed due recently I am - behind and offered on Monday - - - plus every week - to catch up Chase has consistently told me that I can not pay just that amount I need to pay the full over the phone and they would n't accept less I have constantly been harassed by them on the phone when I call and they are extremely rude and demeaning to where I am afraid to call unless I have the full amount needed so added m... |
JPMorgan Chase Consumer loan problems when you are unable to pay October 1, 2015 - I did enter in a Vehicle loan by a vendor which used tactics which make the whole process a nightmare. Over time, I did have to contact the bank ( -/-/--/-/--/-/--/-/- ) to renegotiate the loan due to financial hardship issues in my family. Per some unknown reason, the bank keep denying the process without any reason. When I contacted them ( several times ) l the bank asked me to find a loan assistance specialist '' from the closest branch office. When I went there and explain the issue to this specialist '', the only thing he did was pickup the phone and dial the same... |
JPMorgan Chase Consumer loan shopping for a loan or lease September 26, 2015 - CHASE AUTO RUN MY CREDIT WITHOUT MY CONSENT AND MADE - HARD INQUIRES ON M CREDIT REPORTS DATED -/-/- AND -/-/- ... |
JPMorgan Chase Consumer loan shopping for a loan or lease September 23, 2015 - In -/-/- I received an auto loan from chase bank to purchase a car for my daughter. Up into the last few payments I turned the car over to my daughter and several payments were missed. Once I realized in -/-/- I made the payment and allegedly $.00 cents was left on the payment. Chase agreed that I did not have to send in the $.00 and forward me the title to the car with the bank name removed as a lien holder. For the past 3 years I have been trying to get chase to correct my credit report showing that the loan was paid in full. As of -/-/- due to the $.00 I spoke with chas... |
JPMorgan Chase Consumer loan taking out the loan or lease September 21, 2015 - On -/-/14 my son bought a car financed thru chase bank.On or about -/-/14 I got a credit karma alert that I had a - loan put on credit report.I told my son I would co-sign for a loan, if he needed me to.My so bought the car and signed my name as a co-signer.I never knew this, until I got the credit karma report.He told chase auto loan he signed my name and sent them a e-mail thru there secure chase site that he signed my name.They kept me on that loan knowing full well I never signed for that loan.Finally my husband who is now 3rd party rep on this and has full power to act on m... |
JPMorgan Chase Consumer loan taking out the loan or lease September 20, 2015 - Loans paid as agreed, lender phone calls and correspondence confirmed however no resolution or changes to my credit report or performed by the agency/financial institution for fair credit reporting timelines and or act. ... |
JPMorgan Chase Consumer loan managing the loan or lease September 16, 2015 - I have - hard inquiries on my credit report. For both companies, I did n't apply for credit with them. These are the companies : -, T- - ( - ) - -, T- - ( - ) - ... |
JPMorgan Chase Consumer loan taking out the loan or lease September 15, 2015 - . I recently ordered my credit files and found this account on my credit reports. I have never had any account with this institution and do not know of any account ever opened with them. My personal details where compromised in 2012 when my wallet was lost and included ; credit cards ; social security card and driving license but was found and mailed to me.. Please verify this account and the information used to open this account My credit files report an address that is not known to me and there have been attempts to open accounts from an address. ... |
JPMorgan Chase Consumer loan taking out the loan or lease September 9, 2015 - JP Morgan/Chase Auto and - - - in conjunction with - - - and - - of NH, perpetrated a FRAUD car loan upon me in - of their high-risk predatory lending schemes for which they have been previously penalized/fined by Federal Government by litigation brought forward by NH Banking Commission in -/-/--to date. On -/-/-, all of the above perpetrators received a CH. - demand letter requesting they cease and desist their fraudulent claim against me and remove/delete all derogatory reporting filed against me in credit reporting agencies, and stop high-risk predato... |
JPMorgan Chase Consumer loan managing the loan or lease July 20, 2015 - Chase Auto Finance assessed a - late fee on my account that was 21 days past due. The total balance left on the account is - and I believe this is excessive as most creditors will charge at the most - as a late fee. The excuse I got from the creditor is that we already gave you an adjustment last month and the system will not allow it ''. I believe they are trying to make up for all the other adjustments they gave during the course of my 72 month loan. ... |
JPMorgan Chase Consumer loan managing the loan or lease June 25, 2015 - In - of 2015 I called JP Morgan Chase Auto Finance to make a payment on my car loan. When the representative answered the phone she informed that that my payment was not due until - -, 2015. This was not correct as my payments are due each and every month on the - of the month as it has been since I took the loan out when I purchased the car. Furthermore, the amount that I was told was due was more than my normal payment as agreed to. When I inquired with the representative as to why I was told that it was because I had paid late. This statement did not make sense as because I have... |
JPMorgan Chase Consumer loan managing the loan or lease June 24, 2015 - I bought a used car from a private party, giving him $3900.00 in cash ( no checks involved ) for payment in full on Tuesday -. I got my cash from - - -. They had approved a used car loan at 2.5 %, but because the seller had a lien on the car with JP MORGAN CHASE BANK NA, - - -, - -, T-., I had tp take out a personal loan at 9.25 % until I got a clear title. Then they would convert the personal loan to the 2.5 % used car loan. The seller and I went to the local Chase Bank branch on the same day. We had the managercompute to the penny how much the seller had to give ... |
JPMorgan Chase Consumer loan problems when you are unable to pay June 22, 2015 - my car was repossessed ... |
JPMorgan Chase Consumer loan taking out the loan or lease June 21, 2015 - I dispute that I authorized as a co-borrower on this loan. Furthermore, I have never received any notice of any bill, neither have I ever received any correspondence with regard to late or other adverse actions regarding this loan.... |
JPMorgan Chase Consumer loan taking out the loan or lease June 19, 2015 - I was defrauded by - at - that have also defrauded - also by selling an wrecked carthat has an bent frame that was a totalout car that is worth only $ --and that 's only selling the car as parts -showed me Car Fax that said car neverbeen wrecked purchase car in -/-/2013and the car is an - Kia Optima thathad only - miles on it. ... |
JPMorgan Chase Consumer loan problems when you are unable to pay June 16, 2015 - my car was repossedOn - - 2015 you received documentation under the certified mailing number - - - - - in which I provided you with my U.C.C filing numbers as an SECURED PARTY CREDITOR from Federal and State. You were also provided with a copy of the - - - validating my lawful means to discharge this debt using the negotiable instrument AFV ( Accepting For Value ) used in the dischargement of debts. You were also given the IRS documentation used for the transmitting of this negotiable instrument. You refusal to cooperate was a personal decision on the part of your... |
JPMorgan Chase Consumer loan shopping for a loan or lease June 8, 2015 - Chase Financial after contacting several at - - -, -, IN - ( - ) - branch failed several times to inform me of decision on auto loan. After speaking with District Manager -, I feel that I am certainly not a priority to him or anyone at that branch including the Branch Manger -. It seems there would have to be some kind of compliance violation after I furnished my private information! ... |
JPMorgan Chase Consumer loan taking out the loan or lease May 29, 2015 - CHASE AUTO FIANCE HAS ILLEGALY PULLED A COPY OF MY TRANSITION AND EQUIFA- CREDIT REPORT FOR VECHILE LOAN I NEVER APPLIED FOR, RUNNING INQUIRIES AND CAUSING A MI-ED FILE! I WANT THIS FI-ED IMMEIDETLY AS I HAVE NO RELATIONSHIP WITH THIS BANK AFTER THE FRACAS THAT OCCURRED A YEAR AGO. ... |
JPMorgan Chase Consumer loan managing the loan or lease May 28, 2015 - My vehicle a - Dodge Dart was totaled on -/-/2015. The - insure paid - on -/-/2015 and my Gap insurance paid a total of $5800.00. I should of gotten back $680.00 from Chase bank. Instead the a reporting on my credit report me as being delinquent -. I never got a final bill or itemization even after I requested one several times. ... |
JPMorgan Chase Consumer loan problems when you are unable to pay May 19, 2015 - Chase Auto Finance- In - 2011 we purchased a vehicle and were offered an outrageous rate. We were desperate at the time and excepted. We recently got behind on payments do to a job lay off. I had been in contact with the bank and made a payment - -. They asked me my plan for getting caught up and I let them know I would making over he min payment until it 's caught up. It was - payments behind. They were fine with that and we moved on. This past Sat I came home to it being repoed. I jumped on the phone asking what was going on and they said that they have n't been able to get ahold... |
JPMorgan Chase Consumer loan shopping for a loan or lease May 11, 2015 - I purchased a - - on -/-/- from - - - of - ( at the address : - - -, -, VA - ). After trying a few different ways to deceive me, the dealership finally managed to charge me $500.00 more than the price we had agreed, through a well-played bait and switch strategy. They first gave me a higher price than what they 'd quoted on the phone. Once we settled on the price, they gave me a financing offer that was - of what I was getting from a direct dealer ( with my - FICO score ). They kept me and my then - old baby waiting around for - hours ( kept ... |
JPMorgan Chase Consumer loan taking out the loan or lease May 10, 2015 - My son lives in -.--he purchased a new car.I told him I would co-sign on a loan for a car, just let me know and so I can read and go over the loan application before I will co-sign on a loan.Time went by and he went to purchase a car ( we did not know he found a car yet ) The people told him he had 2 days to get a loan-he said I lived in -, - and had to look over loan-fearing he had no time to get me to look at loan, he took it home and signed my name to loan.The auto people new he signed my name and gave him loan anyway, Again I had no idea any of this was going on.I never receive... |
JPMorgan Chase Consumer loan problems when you are unable to pay May 1, 2015 - I 'm writing in regards to my son 's automobile loan that he acquired through his work place. Chase Bank is the company through which my son has his auto financed. He had paid - payments towards his loan until sales began slowing down at his work in - - -/-/-. His finances began a downward spiral, eventually causing his -/-/- Subaru Forester to fall into a repossession status.he tried numerous times to get this problem under control, but was refused any help from Chase Bank. We even asked if there was a program for hardship cases but was told he did not qualify, due to only ... |
JPMorgan Chase Consumer loan problems when you are unable to pay April 21, 2015 - I failed to pay my car loan. Thought I paid on line but must have clicked wrong button. Money in checking for car loan was spent ; mixed together with tax refund. I understand that I need to pay and appreciate the loan but received a notice that my car will be repossessed if I do not pay within 10 days. I feel that after paying on a loan for 4 years a 10 day notice that they will take my car is extreme and unethical. This was my - notice of repossessing my car and after 3 days for mail delivery I now have seven days. I contacted Chase on line yesterday and my message was transferred to anot... |
JPMorgan Chase Consumer loan problems when you are unable to pay April 15, 2015 - I purchased a -/-/- Ford Focus, from - - in - -, Texas, this car was financed by CHASE -, I made regular on time payments for over a year to them, set up on auto pay from them. They apparently sold my contract to another company, - -, without bothering to notify me. I received a phone call from a man saying he was from - on Friday, -/-/-, saying he wanted money for my car payment, not knowing who he was or what he was referring to I told him no. I tried several times to contact Chase - with negative results, then checking my bank account I found they had no... |
JPMorgan Chase Consumer loan taking out the loan or lease April 14, 2015 - Chase - continues to report ownership of my - vehicle - -. On - of -/-/- I paid the entire debt to Chase for this vehicle, including a fee so Chase would do whatever necessary to have the Washington - - - - ( - ) send me final title to the vehicle. On -/-/-/-/- I wrote to Chase requesting compliance of their obligation concerning this issue and noting that since -/-/- they could had illegally been including my vehicle as part of their assets. On -/-/-/-/- they responded with a letter inferring that I had just recently finished and a... |
JPMorgan Chase Consumer loan problems when you are unable to pay April 10, 2015 - I tried to pay my car loan ... |
JPMorgan Chase Consumer loan managing the loan or lease April 7, 2015 - Our son purchased a vehicle and had it financed through Chase Bank. Our son - - -, 2015. We contacted Chase Bank in - and sent - Certificate and account information to Chase Bank probate department as instructed. In - we received past due billing notice, again. Again we contacted the customer service department and were assured that it would be taken care of. It is now - and we have received a past due and collection notice from Chase at our '' address. Our son lived at a different location and his loan had that address. Amazing they got our address but not the other info... |
JPMorgan Chase Consumer loan taking out the loan or lease March 30, 2015 - In - Chase Auto Loans reported to all three credit bureaus that they had charged off a loan with me and the loan now carried a zero balance. It remained so for 5 years, until in - I disputed the validity of the chargeoff still being on my credit report because the original chargeoff date was actually in -. In retaliation they changed the status of the loan to REPO/CHARGEOFF with a balance of $15000.00, which is more than was ever owed at the close of the loan. The loan had a protection clause ( which I paid extra for ) which was an insurance of sorts that ensured in the event I was ... |