United Shore Financial Services, LLC Conventional Fixed Mortgage Complaints

Review and analysis of over 45 Conventional Fixed Mortgage complaints against United Shore Financial Services, LLC

United Shore Financial Services, LLC consumers have reported over 45 official complaints related to Conventional fixed mortgage. Out of the 45 consumer complaints against United Shore Financial Services, LLC, 27% were disputed by the consumer (i.e. the consumer was not happy with how United Shore Financial Services, LLC responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against United Shore Financial Services, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Conventional Fixed Mortgage Consumer Complaints


United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

March 4, 2016 - My husband - - and myself - - have been defrauded by United Shore Financial Services , LLC. They refuse to send copies of monies in escrow for insurance payments and taxes and when they do it 's half a year later. They block my login attempts and refuse to answer calls from my numbers unless I use another phone number and when they find out who I am they transfer the call to a voicemail that says it 's full. I have all conversations recorded. Were owed over - dollars just for insurance payments, which my community has a blanket policy that covers inside and out of our property. ...

Read more

United Shore Financial Services, LLC Mortgage loan modification,collection,foreclosure

February 29, 2016 - On -/-/2015, I closed a house through a short sale transaction. The mortgage company United Wholesale Mortgage accepted $340000.00 as the net proceeds. They reported on my credit report that the account is closed and less was accepted towards payoff. However, when I look at my account online or when I called to discuss the - that I received, my account still shows open after 5 months. ...

Read more

United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

February 17, 2016 - My mortgage was recently sold from United Shore Financial Services , LLC DBA ( United Wholesale Mortgage ) to -, -. The sale was apparently sometime in - as United Wholesale Mortgage stopped accepting payments as of -/-/16. All of this is fine, except they never notified me until after my -/-/16 payment was due. I have direct payments set-up and noticed my mortgage payment was n't taken out of my account on -/-/16. I looked on United Wholesale Mortgage 's website and found in the document center that I had - page letter dated -/-/16 informing me of the trans...

Read more

United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

December 8, 2015 - UWM ( United Wholesale Mortgage ) is NOT doing there job. My insurance carrier notified UWM in - 2015 of what my homeowners insurance amount would be, which is approximately $630.00. My escrow amount before the insurance payment was $1000.00. UWM sent them - checks totally a little over $1500.00. UWM does NOT update their information but once a year, so now I have a negative in my escrow. This is TOTALLY unfair!! ...

Read more

United Shore Financial Services, LLC Mortgage application, originator, mortgage broker

November 24, 2015 - I am refiling my complaint against United Wholesale Mortgage Company, Case # - as I find their response to be wholly inadequate. Further, I attempted to contact them at the number provided, and it was not working, causing me further concern. They have generically written assurances, without responding specifically to my request that my records be destroyed since I pulled my - mortgage applications. Furthermore, as they claim to be following financial regulations, I would like to have copies of all regulations that they believe apply to my case. ...

Read more

United Shore Financial Services, LLC Mortgage application, originator, mortgage broker

November 6, 2015 - I am submitting this complaint against the CFPB and United Wholesale Mortgage. On - -, I initiated a request to refinance - existing mortgages from ARMs to 15 year fixed mortgages to lock in today 's very attractive mortgage rates. I have owned and occupied my primary residence for 24 years with a requested loan to value ratio of 37 %. I have a second home which I have owned for 11 years with a loan to value ratio under 50 %. My credit rating is over -, and I have a high net worth with more than adequate resources to qualify for this refinancing. To make a long story short, I pro...

Read more

United Shore Financial Services, LLC Mortgage loan servicing, payments, escrow account

October 9, 2015 - My issue centers around poor customer service, inaccurate escrow information ( advisement of a refund and withdrawal of that with no notification ) and lack of response to multiple service and escrow complaints. I knew I was going to have a wide fluctuation on property taxes ( due to building a new house on vacant land ), and contacted United Wholesale Mortgage my mortgage provider. I left multiple phone calls to an individuals voicemail in the Escrow Department and after - months, never got a call. I would also call Customer Service and they said they would leave a message for someone to c...

Read more

United Shore Financial Services, LLC Mortgage settlement process and costs

July 14, 2015 - I contacted mortgage broker - -, - with - in - of 2015 to get a mortgage pre-qualification to begin shopping for houses. When we found a house that we loved and made an offer in early - we requested a closing date of - - in the offer based on what - indicated would be a reasonable amount of time to secure the mortgage. On - - I went to - 's office to sign all of the application paperwork and asked again if we would be on track for a - - closing and was told that we should be OK. I was asked for various documents along the way and always responded quick...

Read more

United Shore Financial Services, LLC Mortgage settlement process and costs

May 26, 2015 - I started a request of a loan at end of - 2015. A broker give a rate lock and loan approval, with a - on - -. For external reason not related to me ( was a judge involved as a - was one of the owners ), the closing took more time than expected in the rate lock. I consult my broker and he told me will be no problem to extend the loan with the same rate. On -/-/- was the closing and the broker send me a new - ( same day as the closing ), and I found that he remove some discount points ( $1500.00 ). On the conversations I have with the broker and he never told me or provi...

Read more