Review and analysis of over 88 Conventional Fixed Mortgage complaints against Arvest Bank
Arvest Bank consumers have reported over 88 official complaints related to Conventional fixed mortgage. Out of the 88 consumer complaints against Arvest Bank, 30% were disputed by the consumer (i.e. the consumer was not happy with how Arvest Bank responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Arvest Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Arvest Bank Mortgage loan servicing, payments, escrow account December 2, 2016 - Improperly placed derogatory information on my credit report. Asked them to remove and show account at timely and paid in-full. They refused in writing.... |
Arvest Bank Mortgage loan modification,collection,foreclosure December 1, 2016 - I have sent notification to this trustee who is attempting to wrongfully foreclose on my property. By their filing of instruments they are in violation of the Equal Credit Opportunity Act ( codified at - ) and the Fair Credit Reporting Act ( codified at 15 U.S.C. -/-/- ). Trustor is exercising his/her right to conclude and inform you that your NOD Instrument does not constitute Notice and is invalid under California -. Specifically, the legal sufficiency of the Filed Instrument is disputed and denied by Trustor. Because of this discovery we have demanded that the trustee cancel TS #... |
Arvest Bank Mortgage loan servicing, payments, escrow account June 13, 2016 - I have a house loan with Central Mortgage Company ( CMC ) in AR. In - -, I had issues with my house & it required work ( major reconstruction ). My insurance company agreed on the construction - work was performed & finished - -. The problem is the CMC is not issuing the check to pay the contractor for the repairs on the house. They are instead sitting on the check in their account making interest - since the insurance company had to cut the check to the mortgage company, myself, and the contractor. Information required from the contractor has been sent in two times to the CMC, yet... |
Arvest Bank Mortgage loan servicing, payments, escrow account May 26, 2016 - We have a fixed mortgage on our home - we have always paid out mortgage on time and always online via the web portal of the financial institution that services the loan ( previously - ). Recently our mortgage was transferred to another financial institution and the servicing of the mortgage was transferred to CENTRAL MORTGAGE COMPANY. We received details in the mail from CENTRAL MORTGAGE COMPANY how and where to make our new monthly payment. We followed directions on their website WWW.CENTRALMORTGAGEONLINE.COM as to how to make the monthly payment. We set up our account but they want us t... |
Arvest Bank Mortgage loan servicing, payments, escrow account May 12, 2016 - I had made numerous payments to Central Mortgage for principal only immediate payment since 2016. When corrections were made, from a regular payment to principal only, it was posted days and even weeks later ( - transactions ). My interest to pay down principal was not immediate even though the transaction history shows the received date of the money, the correction date was not back dated.... |
Arvest Bank Mortgage loan servicing, payments, escrow account April 10, 2016 - I changed primary bank accounts and was trying to update my automatic billing with Central Mortgage Company from the old account to the new account. There is no information about how to do this on their website ( there is almost no information on their website ). I tried calling their phone number and it was hard to every reach a person - there is no operator and automatic call system does n't cover automatic billing changes. Eventually, it took over 55 minutes to on hold to reach a person. That person told me to send my request along with my new bank account information over the " contact us ... |
Arvest Bank Mortgage loan servicing, payments, escrow account April 6, 2016 - My mortgage servicing was recently transferred to Central Mortgage Company. They are charging me a $5.00 fee to make one-time payments online. This is an unusual and unfair practice, especially in 2016 in which all banking and payments are done online electronically! In my loan documents, it was stated that there are no prepayment penalties. Well, this " fee '' is a penalty, in which if I wanted to make more payments in a month to lower my principle I am being penalized. Please help as this ca n't be an acceptable practice. ... |
Arvest Bank Mortgage loan servicing, payments, escrow account November 24, 2015 - For the second time, I mailed my payment to Central Mortgage Company on - -, 2015 ( the check is dated - - because I wrote it the night before ). I just received a letter dated - - stating they had not received my payment. The check was cashed on - -. If Central Mortgage Company does not receive the payment by the - of the month, they charge a late fee of $40.00. Usually I mail my payment the first week of the month to ensure at least 9-10 days for the payment to arrive to Central Mortgage Company. Oddly enough, they charge you a $5.00 fee to make an online payme... |
Arvest Bank Mortgage loan servicing, payments, escrow account November 9, 2015 - I closed on a mortgage with - Mortgage - NMLS # - on Wednesday - -, 2015. My first payment was due - -, however, I sent it in early and it cleared my bank of - -. I then received a notice from - - - Mortgage on - - that they were transferring my mortgage to Central Mortgage Company NMLS ID : -. I received a notice from Central Mortgage confirming transfer, however, they are saying that I still owe my - - payment. I have tried calling them about - different times, however, their phone number has been busy and they have not responded to my em... |
Arvest Bank Mortgage loan modification,collection,foreclosure October 30, 2015 - I defaulted on my mortgage -/-/- with Central Mortgage. The property has been occupied by a known person that has not paid rent or local taxes or utilities, which now have tax and sewer liens The property is valued at - -. Central Mortgage has not filed for foreclosure after 6 years, going on 7 years. I have called the attorney - - repeatedly to ask them why, and they said they have not had direction from the lender. I filed BK in -/-/- and as a result, I am no longer financially responsible for the property, however due to mortgage banking underwriting requirements, with... |
Arvest Bank Mortgage loan modification,collection,foreclosure October 16, 2015 - I own a home that I am having a difficult time paying the mortgage on, I have tried several times to file for hardship towards the home and have filled out all the documents to the best of my ability. I have submitted and resubmitted all the required documents prior to the deadlines and each time I am told I have missing documents. I 've mailed in the documents, scanned and emailed the documents and they still do not reach the right person or department and then I am denied assistances. I am NEVER able to speak to the person requesting the documents directly I am always told they are NOT avail... |
Arvest Bank Mortgage loan servicing, payments, escrow account September 8, 2015 - Central Mortgage Company ( CMC ) can not process my payment correctly. My monthly payment is $3100.00 due on - of month. I made - separate payments from - checking accounts, - for $2000.00, the other for $1100.00, so the total adds up to my full payment. Both payments arrived on -/-/2015 on time, but CMC returned my payment saying it 's partial. The check they sent me for the returned payment is the full amount of $3100.00. I called them, and they 've confirmed their system ca n't handle the - payments if they are separate even though both arrived on the same day. ... |
Arvest Bank Mortgage loan servicing, payments, escrow account September 4, 2015 - My house is currently being foreclosed on and I 'm being sued by Arvest Bank. All payments and conditions of my mortgage are current and kept up to date ( i.e. mortgage payments, insurance, hazardous insurance, state and locale tax 's ). I have all my records concerning the payments, tax 's, and insurance ( which are all current ). I have been in contact with Arvest 's attorney but to no avail. Arvest insists I 've made no payment for the last 7 months. Although, I have sent Arvest 's attorney a copy of my cancelled checks but Arvest continues to insist no payment have been made but they still... |
Arvest Bank Mortgage loan servicing, payments, escrow account June 30, 2015 - In -/-/- we purchased our home at - - -, -, Pa - through - -. Our loan and mortgage payment of $1500.00 was based on our salaries and income. We were in our new home for a year when Central Mortgage company who we are with sent us a check for $280000.00 and a note stating that our current amount was wrong and that our taxes have been reacessed and the new amount will be $1200.00 I called them - different times to make sure it was correct. So now for the next - months we have been paying the new amount of $1200.00. I just received an escrow letter stating... |
Arvest Bank Mortgage loan servicing, payments, escrow account June 22, 2015 - I have a mortgage with Central Mortgage Company. I was a few days late in 2013 and they waived the late fee. Over 2 years later I was late by 2 days and they assessed a $69.00 late fee which they would not consider waiving. The following month my payment was timely but they rejected the payment after the time period for when payment was due making the payment late. They assessed another $69.00 fee to spite their agreement that there was no way for me to make this payment on time. They are abusive and their actions should not be allowed. ... |
Arvest Bank Mortgage loan modification,collection,foreclosure May 13, 2015 - We are working with Central Mortgage Company and - - - to facilitate a short sale for a mutual client. We have obtained all approvals and working on getting this closed in order to avoid a foreclosure. The buyer, who is obtaining an FHA loan, and their lender have requested a week extension from Central Mortgage Company and they have informed me that due to the fact that there is a sale date scheduled for - they will not issue a request for postponement. I was informed to go to the trustee attorney and FNMA. Both of those organizations of course replied that the decision is 100 % u... |