Arvest Bank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Arvest Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania

In -/-/- we purchased our home at - - -, -, Pa - through - -. Our loan and mortgage payment of $1500.00 was based on our salaries and income. We were in our new home for a year when Central Mortgage company who we are with sent us a check for $280000.00 and a note stating that our current amount was wrong and that our taxes have been reacessed and the new amount will be $1200.00 I called them - different times to make sure it was correct. So now for the next - months we have been paying the new amount of $1200.00. I just received an escrow letter stating we are in the rears and that our escrow account is short $5500.00 and needs to be payed before -/-/-. What happened so we called the tax department in - - and spoke with - - and asked '' surely our taxes have n't -, she stated that they went up but only $75.00. Central Mortgage Company is supposed to pay Insurance and taxes so now my mortgage has gone from - to - over - more a month which we were never approved for in the first place and we ca not afford even now. How can they burden us like this? Please help us.

Arvest Bank customer in Pennsylvania
Jun 30, 2015

* Source: CFPB Complaint Database

Arvest Bank response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints


{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more