Review and analysis of over 26 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 26 official complaints related to Can't decrease my monthly payments. Out of the 26 consumer complaints against Wells Fargo & Company, 15% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 96% were processed in a timely manner. 4% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments March 18, 2017 - Moved to - due to not being able to find a - job in - as a - in -/-/2015, income became much lower, wells fargo has not helped with lowering my payments. I am struggling to pay for my private loans as well as my federal loans and I feel it is unfair that I went to - school and now suffering and working 50-60 hours a week to pay my monthly loans. The lowest they have gone is $ -/ month but increased my interest with out taking into account my monthly rent, car payment, and federal loans. I feel like wells fargo is not working fairly with me to help me or advocate for me.... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments March 5, 2017 - My daughter has a private student loan with wells Fargo. She has truly a high monthly payment which she was making initially, with my assistance. Then when she could no longer make the higher payments, she called wells Fargo, to see if they would accept lower monthly they payments, they refused to work with her. She started sending them what she could afford, which was $300.00 a month and now her account is in default. She called them again and they still refused to work with her on a reasonable monthly payment. She has been receiving several harassing phone calls and several letters. She 's... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments January 20, 2017 - I obtained a private loan with Wells Fargo for living expenses during grad school. It involved - separate loans that accumulated each semester as I needed more as I went through grad school. This totaled to $120000.00. When I graduated - -/-/-, I had to wait to pass the board exam and obtain a job. I took over 1 year for that to happen. During that time, I had to go into forebearance with WF. When forebearance was up, I still did n't have the position, and I could n't pay the monthly repayment amount when forebearance was over. I ended up accumulating about 4-5 months of missed pa... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments January 7, 2017 - I have reached out to Wells Fargo many times to try to reduce my monthly payment for my private student loans. They have reviewed my finances two times in the past two years and determined based on my gross income that I can afford the monthly payment. They do not even take into account the other student loans I have or my monthly living expenses. One time I was told that I should get my co-signer to pay if I ca n't pay. When I told the customer service representative that my co-signer could not pay, then he apologized and said he could not do anything for me. I asked to speak to his superviso... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments January 5, 2017 - Upon graduation, I had went into immediate repayment. I was unemployed at the time. I contacted Wells Fargo about the loan and they said the only thing they could do was I make a - month payment before I could get a - month forbearance. I had - months of unemployment and then when I did finally get a job, it was part-time at minimum wage. I called and went back and forth with Wells Fargo for a couple months when it went back into repayment, unable to get a lower payment or any options for assistance. During that time, I could n't make any payments which put me behind on my loan. I con... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments December 21, 2016 - In - of this year I applied for a student loan consolidation with Wells Fargo to get a lower interest rate. My current loans were already with this bank, I had a good credit score and a cosigner so I figured it would n't be a difficult process. I was wrong. They offered an extremely high interest rate and could not give me an explanation as to why. After filing a complaint with the CFPB, they finally agreed to give me a 1 % discount on the consolidation. However, months later I realized that this is still not affordable for me. These past few months I have depleted my savings trying to pay ... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments October 28, 2016 - Wells Fargo continuously calls my mother 's work number every day and leaving messages harassing her for payment.... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments October 20, 2016 - I cosigned a loan for my daughter in -, when I had a job. She has not spoken to me in several years now. I did not know that she decided to stop paying her loan in - of - UNTIL Wells Fargo started harassing me non stop. I am now - years old, I was laid off from my job in -. I have not been able to replace a decent income. I have a very limited income now, under $- a year. I have been in touch with W.F. constantly ... to no avail. They refuse to offer me any relief, as I had asked for a modification to either lower the rate or monthly amount.. I have also asked for some amou... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments October 4, 2016 - I had to obtain private student loans throughout my college career so I could obtain my bachelors. Without the loans I would not have been able to complete by degree. I am very thankful I was able to stay in school however at this point in my life, I am not able to afford my full payment and Wells Fargo will not give me any alternative payment options. I have tried to consolidate my loans and have been denied and I am not eligible for a review of my loans because of my cosigners incomes. My parents cosigned my loans however will not help in repayment. I have a daughter now that is - and I a... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments September 27, 2016 - Only gave me one option for lowering my payments but only taking my rent in to account and not other bills that I have to pay monthly. I am more than willing to try and start payments, but can not afford the full payment at this time.... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments September 21, 2016 - I graduated in 2013, am unemployed and not able to pay the $800.00 per month pay back on my loan. I am looking for employment and, the monthly payment is too large for me to be able to pay while covering my living expenses. I have repeadetly contacted Wells Fargo for assistance in lowering my monthly payment. I do not qualify for consolidation because of my credit score which was marred by Wells Fargo. In addition, even if they DO offer a consolidation loan, the interest rates are very high and it would not lower the monthly payments. It is impossible for me to pay $800.00 and I am hop... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments September 13, 2016 - Wells Fargo refuses to work with my daughter in any way. They have stated the amount she must pay every month and despite the fact that she does not make enough money to do so, they will not compromise in any way. Their interest rates are absolutely ridiculous also.... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments September 4, 2016 - Wells Fargo is the lender of this private student loan. The lender had been informed of my financial hardship for over 12 months. They had denied consolidation, lowering monthly payments, and finally when they offered a forbearance, they mentioned that I had to pay three months of on-time minimum payments. I have student loan debt that is triple my income. In monthly payments alone, a total payment equaling $1300.00. I had been through periods of time not receiving timely paychecks due to a public service related job. The three months of payment would have been fulfilled to receive the forbe... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments August 16, 2016 - In - 2016 I responded to a message from Wells Fargo regarding a graduate student loan that would come due in - 2016. I requested re-consideration of the rate of payment or some kind of concession based on my extreme change of circumstance. I recently lost my husband, who was the sole income provider for myself, and my daughter, a -. Wells Fargo suggested a loan modification. I began the process shortly thereafter filling out many forms, documents and sending endless faxes, which was not only demanding at this difficult time in my life, but full of contradictions at all levels of com... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments June 21, 2016 - I took out large loans to cover my total tuition expenses for college, as my parents were not in a financial situation that could offer much help. 6 months after graduating with my - in 2013, I was contacted by Wells Fargo to begin my repayment plan. They asked me to pay $ -/month. When I was baffled and confused, the only comments from reps I was met with was " well, do n't you work full time? You knew you were going to have to make these payments? Your parents ca n't help you at all? '' It has been a constant struggle. It 's an astronimical payment for anyone to make, let alone a youn... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments June 15, 2016 - I called Wells Fargo to see if I could get a loan modification to reduce my monthly student loan payment. They told me that I would not qualify for a modification because my co-signer and I together make too much money. They told me my only other option is to go do forbearance. I do not want forbearance, I would like a more affordable monthly payment. ... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments May 7, 2016 - I have a private student loan through WellsFargo Bank. Unfortunately, I also have a co-signer on this loan. As of late, I have been unable to pay the high fees along with high interest rates on the loan. So, instead of working with me on how to solve the issue and agreeing on a lower accepted payment every month, they have been harassing my co-signer by telephone asking for money. ... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments April 30, 2016 - In 2008 I was approved for a $20000.00 private student loan, even though I was - and had no credit. After taking over 7+ years to obtain my undergraduate degree, this loan accrued over $20000.00 in interest, on top of the principle. The loan has since been " sold '' to Wells Fargo and they want me to pay $400.00 a month on this loan. That 's almost 20 % of my monthly income and does even include - other student loans I am paying on. I ca n't consolidate my student loans, because my credit is awful. At this point the only thing they can do is extend the term of the loan, which will ... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments April 10, 2016 - Back in 2003, I returned to college at - years old to change careers from working - and went into court reporting to get a better paying job and hopefully help secure my eventual retirement. Advancing my - degree in - - would not offer enough pay to offset school loans and why I decided to try court reporting school at the - - - - in -, Oregon because they said the job started out paying $40.00 to - upwards to a - figure income eventually and the course would be completed within 2-3 years. I had already attended art school for a year, but figured I still h... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments March 1, 2016 - My daughter has - student loans from Wells Fargo Education Financial Services in the amount of $63000.00. from her - education. She spent three years getting her - - - degree from - University on full scholarship and graduated in - -. She is working and ready to start repaying the loans, however the payments are too high for the salary she makes. We have always planned to pay off the loans when she graduated with the equity in our real estate, which is currently on the market. I have requested Wells Fargo reduce the interest and extend the terms of the loan to a payme... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments February 29, 2016 - I have a private student loan with Wells Fargo Bank, Thus far they have attempted to collect my debt from ONLY - co-signer. The one who happens to be the richest our of all of my co signers ( I only have - loans and - co signers ) I am trying to consolidate the - loans. They have rejected the - co signer I have ( My spouse ). I am an - and do not have anyone else to offer up as a co signer. When I explained this to Wells Fargo, I was told that did not matter that I would have to find a co - or pay the monthly payments as they are written out per the terms of the loan. I ha... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments February 23, 2016 - WELLS FARGO : My husband and I just sent letters requesting reduced monthly payments based on our income, and provided financial documentation to prove that we are struggling to make the payments. This is the second attempt that we made to work with Wells Fargo to reduce our monthly payments. Both times, their response was that the combined income of our co-signers and our own income is too high to reduce our payments. My mother, one of our co-signers, has already been paying portions of our loans to Wells Fargo, and this is documented in our file. All of our co-signers are retired, and on fix... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments February 15, 2016 - The lender Wells Fargo will not work with me to lower my monthly payments, thus driving me to consider defaulting. It is unfair for them to not offer any reasonable options for people like myself who are pursuing a better life in this country. I received an education that did not lead to a career in my field of study as well so i feel college advisor offices were very misleading as well. I feel trapped and there is no way out and have no hope for the future. Wells fargo student loan services is extremely greedy and shady as they are also unable to provide all of the allegedly signed documents ... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments February 9, 2016 - Inability to regain control of my student loan account after financial hardship because late fees are outrageous and unable to gain a forbearance unless you are paid to current ;. Can not be current on the lawn without the forbearance due to not making enough money to make the extremely high payment amount. I can not choose all - repayment options listed below, however, all - options apply. ... |
Wells Fargo & Company Student loan can't repay my loan can't decrease my monthly payments February 8, 2016 - Attended - University from -/-/--/-/-. Upon applying for college student financial aid, the federal government would not cover the full cost for me to attend my first or second year of college so I was then forced to seek financial assistance elsewhere. At the time, there were only - private sources to obtain student financial aid, Wells Fargo being -. After my first two years of college I was able to move out of the dorms and into a much cheaper house where I was also able to afford tuition by just federal financial aid, without having to apply for private student loans su... |