Wells Fargo & Company Student Loan Complaint

Non-federal student loan Can't repay my loan can't decrease my monthly payments

Wells Fargo & Company Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments Illinois

I had to obtain private student loans throughout my college career so I could obtain my bachelors. Without the loans I would not have been able to complete by degree. I am very thankful I was able to stay in school however at this point in my life, I am not able to afford my full payment and Wells Fargo will not give me any alternative payment options. I have tried to consolidate my loans and have been denied and I am not eligible for a review of my loans because of my cosigners incomes. My parents cosigned my loans however will not help in repayment. I have a daughter now that is - and I am a single mother so making these payments is impossible. I would love to repay them, but I just ca n't afford what they want per month.

Wells Fargo & Company customer in Illinois
Oct 04, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyCan't repay my loan90.7%4.7%4.7%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCan't repay my loan0.4%88.5%4.8%5.2%1.1%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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