City National Bank consumers have reported over 28 official complaints. Out of the 28 consumer complaints against City National Bank, 36% were disputed by the consumer (i.e. the consumer was not happy with how City National Bank responded to their complaint) and 96% were processed in a timely manner. 4% of consumer complaints against City National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 14% resulted in non-monetary compensation.
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Stop CallsCity National Bank Mortgage loan servicing, payments, escrow account February 19, 2017 - I am filing a complaint about City National Bank. I currently have a mortgage loan with City National Bank. They have been reporting an incorrect loan balance which shows I owe more than I ever even borrowed from them on mine and my husband 's credit report for the last 8 months. It is causing my credit score to plummet and it 's hurting my opportunity to refinance my loan. I believe City National Bank wants me to refinance this loan so they can get it out of their bank because the interest rate is so low. They constantly call and email me to find out when I am going to refinance my home. Then... |
City National Bank Mortgage loan servicing, payments, escrow account February 19, 2017 - I currently have a mortgage with City National Bank. I have had the mortgage since -/-/-. I am complaining about unfair business practices by City National Bank. on several occasions between -/-/- and -/-/- I had to pay my mortgage at the end of the month because of financial difficulties. I would walk my payment into a branch and have it posted to my account for that month. While it was well within 30 days of when it was due the bank would fail to finally post it to my loan for several days after which would ultimately result in a late mark on mine and my husbands credit. Often... |
City National Bank Bank account or service account opening, closing, or management August 31, 2016 - I was shopping for a line of credit, and inquired with City National Bank in -, Ca. When they related the terms, I took some time to compare their offer with products offered by other banks. They hounded me to try to close the sale, but I hesitated, because I was not convinced that the rate and terms were optimal. Eventually, they sent me a copy of a 'notice of adverse action ', which they forwarded to - , citing insufficient income ; yet, they never declined the loan offering. It was only when I did not respond, that they took this apparent punitive action. I can produce phone records ... |
City National Bank Debt collection false statements or representation impersonated an attorney or official August 26, 2016 - A debt collector named - - is using sheriffs in NJ to send me documents that he says he has filed with a court but he has not. This guy has broken the law I was told by a lawyer and is a very aggressive debt collector. The bank is in CA and I am in NJ now so I am also wondering what the rules are around that.... |
City National Bank Credit card rewards April 3, 2016 - - - Bank closed my card and withheld the more than - in points I had accrued. Those points have a value of $1400.00 dollars in airfare or $1100.00 in cash statements. I want the value of those points, considering that I earned them fairly. ... |
City National Bank Bank account or service account opening, closing, or management June 28, 2015 - On Thursday, - - I set up and was approved for a personal checking account with City National Bank. I was given an account number and routing number and was told by my account representative that I could begin immediately using the account and make appropriate direct deposit arrangements with companies or entities paying me to send money to my new account with City National Bank. On - - and - - I arranged with and did the appropriate paperwork with many companies and entities to being immediately sending money to my new account with CNB. My account rep at CNB also ordered and... |
City National Bank Bank account or service deposits and withdrawals April 2, 2015 - My wife and I purchased IRA 's at City National Bank in - - ( actually it was the - -, CA branch ). The IRA Certificate Numbers - and - -. I moved from the - - address in -/-/- and gave the address change to the bank. Bank statement received showed that address. The IRA 's were automatic roll overs, so without regard to out further contributions, they should still be there generating money. I wrote to City National ( via fax ) on -/-/-, -/-/- and -/-/- with all our info attached. I was promise they would get back. I talked with a - -. They i... |