City National Bank Bank Account Or Service Complaint

City National Bank Bank account or service department,

Other bank product/service Account opening, closing, or management California

I was shopping for a line of credit, and inquired with City National Bank in -, Ca. When they related the terms, I took some time to compare their offer with products offered by other banks. They hounded me to try to close the sale, but I hesitated, because I was not convinced that the rate and terms were optimal. Eventually, they sent me a copy of a 'notice of adverse action ', which they forwarded to - , citing insufficient income ; yet, they never declined the loan offering. It was only when I did not respond, that they took this apparent punitive action. I can produce phone records that prove I never called them after I discovered their product was not attractive ; but, they continued to call me and left voice mails trying to induce me to consummate the loan.