Review and analysis of over 11 complaints against City National Bank
City National Bank consumers have reported over 11 official complaints related to Account opening, closing, or management. Out of the 11 consumer complaints against City National Bank, 36% were disputed by the consumer (i.e. the consumer was not happy with how City National Bank responded to their complaint) and 91% were processed in a timely manner. 9% of consumer complaints against City National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 18% resulted in non-monetary compensation.
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City National Bank Bank account or service account opening, closing, or management August 31, 2016 - I was shopping for a line of credit, and inquired with City National Bank in -, Ca. When they related the terms, I took some time to compare their offer with products offered by other banks. They hounded me to try to close the sale, but I hesitated, because I was not convinced that the rate and terms were optimal. Eventually, they sent me a copy of a 'notice of adverse action ', which they forwarded to - , citing insufficient income ; yet, they never declined the loan offering. It was only when I did not respond, that they took this apparent punitive action. I can produce phone records ... |
City National Bank Bank account or service account opening, closing, or management June 28, 2015 - On Thursday, - - I set up and was approved for a personal checking account with City National Bank. I was given an account number and routing number and was told by my account representative that I could begin immediately using the account and make appropriate direct deposit arrangements with companies or entities paying me to send money to my new account with City National Bank. On - - and - - I arranged with and did the appropriate paperwork with many companies and entities to being immediately sending money to my new account with CNB. My account rep at CNB also ordered and... |