Review and analysis of over 3 complaints against City National Bank
City National Bank consumers have reported over 3 official complaints related to Loan servicing, payments, escrow account. Out of the 3 consumer complaints against City National Bank, 33% were disputed by the consumer (i.e. the consumer was not happy with how City National Bank responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against City National Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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City National Bank Mortgage loan servicing, payments, escrow account February 19, 2017 - I am filing a complaint about City National Bank. I currently have a mortgage loan with City National Bank. They have been reporting an incorrect loan balance which shows I owe more than I ever even borrowed from them on mine and my husband 's credit report for the last 8 months. It is causing my credit score to plummet and it 's hurting my opportunity to refinance my loan. I believe City National Bank wants me to refinance this loan so they can get it out of their bank because the interest rate is so low. They constantly call and email me to find out when I am going to refinance my home. Then... |
City National Bank Mortgage loan servicing, payments, escrow account February 19, 2017 - I currently have a mortgage with City National Bank. I have had the mortgage since -/-/-. I am complaining about unfair business practices by City National Bank. on several occasions between -/-/- and -/-/- I had to pay my mortgage at the end of the month because of financial difficulties. I would walk my payment into a branch and have it posted to my account for that month. While it was well within 30 days of when it was due the bank would fail to finally post it to my loan for several days after which would ultimately result in a late mark on mine and my husbands credit. Often... |