City National Bank Bank Account Or Service Complaint

City National Bank Bank account or service department,

Savings account Deposits and withdrawals California

My wife and I purchased IRA 's at City National Bank in - - ( actually it was the - -, CA branch ). The IRA Certificate Numbers - and - -. I moved from the - - address in -/-/- and gave the address change to the bank. Bank statement received showed that address. The IRA 's were automatic roll overs, so without regard to out further contributions, they should still be there generating money. I wrote to City National ( via fax ) on -/-/-, -/-/- and -/-/- with all our info attached. I was promise they would get back. I talked with a - -. They indicated the funds escheated to the State of California. The State of California 's - 's office has no such records as of -/-/- under my social security number. My wife ( - - - ) do not recall cashing either out, changing the directives or getting any notices. I will scan and send all my information for your review ( as I previously did City National Bank ). We lost our money. We want it back with the compounded accumulated interest from roll overs and published rates. I understand I will need to submit a separate request for my spouse.