Monterey Financial Services, Inc. Managing The Loan Or Lease Complaints

Review and analysis of over 15 complaints against Monterey Financial Services, Inc.

Monterey Financial Services, Inc. consumers have reported over 15 official complaints related to Managing the loan or lease. Out of the 15 consumer complaints against Monterey Financial Services, Inc., 33% were disputed by the consumer (i.e. the consumer was not happy with how Monterey Financial Services, Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Monterey Financial Services, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Managing The Loan Or Lease Consumer Complaints


Monterey Financial Services, Inc. Consumer Loan managing the loan or lease

January 25, 2017 - I do not have an account with Monterey Financial Services and therefore do not know why they are emailing as if I do. I got one bill from Monterey Financial Services and then - - transferred the bill back to their office and started sending me separate billing while they said they would credit my account and fix the amount owed since they never finished the work nor gave me financial credit in nearly a year. During this time I would receive a statements from - - thinking they will fix the tub which is not functional as the video on tv and internet said it would be. They advised tha...

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Monterey Financial Services, Inc. Consumer Loan managing the loan or lease

January 24, 2017 - I took out a same-as-cash 12 month payment plan From a -. This was later transferred to Monterey Financial Services, LLC. My loan was paid in full in - 2017 ; however? Monterey continues to collect payment through the automatic debit I gave set-up. They do not respond to phone calls and website is completely bogus. I am Unable to log in to my account and unable to re-set password etc....

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Monterey Financial Services, Inc. Consumer Loan managing the loan or lease

December 14, 2016 - Bill for services provided by - ; toal of -, apid -. Third party lender ( Monterey Financial Services ) financed a remaining balance of - on bill. After 4 payments of - ( total of - ) paid so far, called for payoff amount and was told it was -! Nearly 200 % profit on a 14 month loan....

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Monterey Financial Services, Inc. Consumer Loan managing the loan or lease

December 9, 2016 - I bought an educational package from - in 2014 and got enrolled into a payment plan which was to continue for a period of 12 months, the educational service was to continue for 12 months. I was making the payments on time but decided to stop making payments due to the violation of Contract by -. Part of the services which was weekly support call and were deemed an important part of the services by - and - who was the individual who signed up. Those services were not delivered and due to the lack of delivery of the important part of the program and services which were mentioned whi...

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Monterey Financial Services, Inc. Consumer Loan managing the loan or lease

April 6, 2016 - I have been payingon this loan early every month. I get a letter in the mail on - - stating that I am overdue. I called the number on - - and spoke to - Representatives. The first representative told me my account is current and to disregard the letter. I had concerns with this representative and spoke with another representative this representative was very rude and after 15 minutes of going back and forth finally she told me that the reason my account is overdue is because on - - of 2015 they did not receive a payment therefore for every month after that I have received ...

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Monterey Financial Services, Inc. Consumer Loan managing the loan or lease

February 20, 2016 - I purchased a dog through - pet store -/-/2015. They financed it through Monterey Finance, I was never given the disclosures for the finance charge. The purchase price of the dog was - I have paid a total of - on the dog. The purchase should be paid in full however I have never received a monthly statement showing my balance and finance charges. I finally was able to speak with someone after numerous attempts they stated I still owe a balance of -. It 's more than frustrating that I have paid my payments monthly on time and without and communication from this phantom company. Whe...

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Monterey Financial Services, Inc. Consumer loan managing the loan or lease

September 10, 2015 - - loan was charged interest up front in addition to online payment fees, miscellaneous fees, and fees accrued even though no payment was due and account was prepaid. ...

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Monterey Financial Services, Inc. Consumer loan managing the loan or lease

June 26, 2015 - - - represents a time-share '' company which will not honor its agreement. Have tried numerous time to use their services which we are paying for to no avail. ...

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Monterey Financial Services, Inc. Consumer loan managing the loan or lease

May 15, 2015 - my payment is due on the - the late payment is -, if I mail my payment in via check the company never receives it by the due date or the -, then they charge me a late fee and I end up paying online so they charge the transaction fee. Any month I send the payment by mail they call on the - saying they have n't received it forcing me to pay the late fee and transaction fee. Also now that I review the payments I do n't think the interest they charge me is legal it just seems like im paying triple. ...

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Monterey Financial Services, Inc. Consumer loan managing the loan or lease

April 16, 2015 - My complaint is against Monterey Financial Services - Inc. in California. There are several problems with this company and their fees. I was charged a no sufficient funds charge of $30.00 in - -/-/-. I immediately called my bank since I knew the funds were in my account. The bank said no request for payment was ever presented. I called this organization and they would not budge off the premise that I owed their fee. Additionally, they charged me with another $15.00 which totaled $45.00 plus my regular monthly payment of $220.00. I paid these ridiculous fees so I could be fro...

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