Monterey Financial Services, Inc. Consumer Loan Complaint

Monterey Financial Services, Inc. Consumer loan department,

Installment loan Managing the loan or lease Kansas

My complaint is against Monterey Financial Services - Inc. in California. There are several problems with this company and their fees. I was charged a no sufficient funds charge of $30.00 in - -/-/-. I immediately called my bank since I knew the funds were in my account. The bank said no request for payment was ever presented. I called this organization and they would not budge off the premise that I owed their fee. Additionally, they charged me with another $15.00 which totaled $45.00 plus my regular monthly payment of $220.00. I paid these ridiculous fees so I could be from under this debt as soon as possible. On - -, -/-/- I scheduled what I thought would be my last payment. When I checked my account on the following Monday it showed a remaining balance of $1.00. I wanted to be away from this account as quickly as possible, so I wanted to pay this off. I was afraid to mail since I felt they would not be honest and post to my account so they could charge more fees. I tried to pay online where I knew they would charge an additional $10.00 but I was kicked


a total of $270.00 in what is listed as other '' fee since I wanted to pay online so that my account would be credited on the day I paid. It seems to me all of these additional fees and how they collect them could not possibly be legal. They charge $10.00 for late fees and $10.00 for paying online and then they slid in the phony returned payment fee of $30.00. To make matters worse they are showing my last payment as a write off and not as a final payment nor do they show the $16.00. They show $1.00 was the balance the day I paid the account in full.