Monterey Financial Services, Inc. Consumer Loan Complaint

Installment loan Managing the loan or lease

Monterey Financial Services, Inc. Consumer Loan department,

Installment loan Managing the loan or lease California

I took out a same-as-cash 12 month payment plan From a -. This was later transferred to Monterey Financial Services, LLC. My loan was paid in full in - 2017 ; however? Monterey continues to collect payment through the automatic debit I gave set-up. They do not respond to phone calls and website is completely bogus. I am Unable to log in to my account and unable to re-set password etc.

Monterey Financial Services, Inc. customer in California
Jan 24, 2017

* Source: CFPB Complaint Database

Monterey Financial Services, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Monterey Financial Services, Inc.Complaint HistoryComplaints11/201412/20141/20153/20154/20155/20156/20159/20152/20164/201612/20161/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Monterey Financial Services, Inc.Managing the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease0.3%8.4%1.4%0.5%1.9%9.2%76.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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