Bank of America Credit Decision / Underwriting Complaints

Review and analysis of over 677 complaints against Bank of America

Bank of America consumers have reported over 677 official complaints related to Credit decision / Underwriting. Out of the 677 consumer complaints against Bank of America, 26% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 97% were processed in a timely manner. 4% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 16% resulted in non-monetary compensation.

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New Credit Decision / Underwriting Consumer Complaints


Bank of America Mortgage credit decision / underwriting

April 12, 2017 - On -/-/-, I contacted - - at Bank of America to apply for a Home Equity Line of Credit. I currently have a Home Equity Line of Credit with Bank of America for $ -. The draw period expires -/-/-. The available credit on the line is $ -. - told me my rate would be prime plus .- and my house should appraise around $ -, so I could receive 70 % of the home value. A couple of weeks later, I was contacted by - -. Issue 1 : - stated my rate would be prime plus .230 % and could not provide any explanation for the difference in rate. Issue 2 : - stated my hous...

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Bank of America Mortgage credit decision / underwriting

March 31, 2017 - Bank of America took over the servicing of my home equity line of credit from LaSalle Bank. When the line of credit was just prior tomaturity they offered me a pre-approval on the refinancing of the home equity line of credit. I stated that I was going to be selling the home and I was assured that I was only going to be responsible for a $600.00 pre-payment penalty if it was paid off within the first year. I agreed to the terms on their recorded phone conversation and proceeded to submit all the necessary supporting documentation. At that time my credit scores were well in excess of - on ...

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Bank of America Mortgage credit decision / underwriting

March 17, 2017 - In -/-/2015 I called Bank of America to start the process of modifying my 2nd mortgage on my principal residence. By -/-/2015 we had reached an agreement on a modified loan and payment that worked for me. During this process I was told by my account rep. ( - ) and another acct. rep ( who I did not get her name ) that because I did not payoff the loan amount of $ 500k which matured on -/-/2015, to keep making the interest only payments on time, but they would be counted as late payments since I did not payoff the loan in full. They also said that once we get this loan modified that Ban...

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Bank of America Mortgage credit decision / underwriting

March 17, 2017 - Bank of America is reporting my balance incorrectly on my - Credit Report. This error lowers my credit score and causes a denial of a student loan....

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Bank of America Mortgage credit decision / underwriting

March 8, 2017 - I 'm applying for HELOC. The bank gave me three reasons why I was not approved. I satisfied all the reasons and they are still giving me the run around. The last time I applied for a loan it took them 5-6 months to approve and only after I reached out to this office....

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Bank of America Mortgage credit decision / underwriting

March 6, 2017 - I received a piece of rental property in my divorce settlement. However, the mortgage still had my ex-wife 's name on it which I needed to remove. I applied with Bank of America to assume the loan myself in an effort to get my ex-wife 's name removed. Bank of America denied my loan assumption based on the following factors : ( 1 ) Serious delinquencyand public record or collection filed ... this is true ... I did have a home foreclosed on back in -/-/- ... I was under impression based on what I have read that major credit events like this come off your record for credit consideration afte...

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Bank of America Mortgage credit decision / underwriting

February 27, 2017 - Many attempts to have my mortgage reported to Experian....

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Bank of America Mortgage credit decision / underwriting

February 1, 2017 - I did an authorized short-sale -/-/- with the 1st and 2nd lien holder. I have written - letters, -/-/- and -/-/- to Bank of America ( BofA ), the 2nd lien holder. In both letters, I explained that I have already tried to contact the - credit agencies to stop reporting the short sale as if it was a foreclosure and every time the said to work directly with the reporting creditor. BofA of course states in their letter " you can provide an explanation to the credit reporting agencies directly. '' The games that the creditors and the national credit bureaus deferring responsibi...

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Bank of America Mortgage credit decision / underwriting

January 12, 2017 - Bank of America is always pushing new products to make money off people. The latest is that to get services one has had in the past ( IE -free safe deposit box ) one has to sign up for new products. In my case it was a be a premier customer which opens new ways for B of A to get money from you. I did ask about getting a pre-qualifying letter as I was going to make an offer on a house. I was called by a - - from BOA who is a Sr. Mortgage loan officer -. I was very clear I only wanted a pre-qualifying letter and not apply for a loan. He summarily dismissed that and told me to meet him...

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Bank of America Mortgage credit decision / underwriting

January 3, 2017 - Bank of America continue to report negative items on my credit reports to the major credit bureaus, even after I asked them to discontinue this practice, because I am disputing these items. I even mailed certified return receipts stating " this account is being disputed '' and this company still did not ask these credit bureaus to place this label on my accounts, and they continued to report negative items. After - days and then - days expired, this company is violating the FCRA and the FDCPA by not doing as I requested. Please contact this company for me, and if you will, file a lawsuit...

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Bank of America Mortgage credit decision / underwriting

December 24, 2016 - I received a Loan Modification from - in - -, under the Home Affordable Modification Program ( HAMP ) on my First Mortgage. It was a blessing to have received this opportunity to save our home. - -, - changed my life forever after - year old mother who went to - -/-/-. I stepped through -. I was - when I received a letter from Bank Of America ( BOA ), signed by - - dated - -, -. The letter stated " We are pleased that you have successfully received a FINAL MODIFICATION of your First Lien Mortgage under the Federal Government 's Home Afforda...

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Bank of America Mortgage credit decision / underwriting

December 15, 2016 - COMPLAINT AGAINST BANK OF AMERICA AND - We had difficulty paying our home mortgage and sold the house on short sale 2013. The mortgage was with Bank of America. Bank of America approved the short sale and accepted the proceed for full satisfaction of the - ( first and second ) mortgages on the property. We have all the documents to that effect. The second mortgage is entered in my credit report as a debt that I am owing. It is showing in - - and - that the debt was transferred to another lender. In the same report it is stated that the debt is legally paid in full. - - ...

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Bank of America Mortgage credit decision / underwriting

December 15, 2016 - - - - - - security - Bank -. Mortgage - Bank of American Bank - Bank - - - case - - Customer service Group - - - # - - Texas - - Saving and loan -, failed closed in - Home savings and loan - - bank - - Bank - saving and loan Bank closed - - - Banks - - - - - - CA - - Fax -. - - committed fraud, Fraud, forged deeds loan documents identity she put never Been married on - - my husband death certificate I was married to him 28 years...

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Bank of America Mortgage credit decision / underwriting

December 6, 2016 - I refinanced my home equity line of credit with Bank of America in -/-/-. This year they contacted me to advise that under a new program I can qualify for a lower interest rate. I applied. In - they advised that they were not able to approve the application because " loan to collateral value ratio exceeds lending guidelines ''. Verbally I was told that I could qualify for $40000.00 less then my present balance. I assume they are saying that my house went down in value at least $40000.00 in - year since they refinanced me in -/-/-. The property was reassessed for -/-/-...

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Bank of America Mortgage credit decision / underwriting

November 22, 2016 - I was recently denied a refinance on my present mortgage by Bank of America. They claimed my debt to income ratio was too high. That may be so but they dragged out the approval process over two months. I paid for an appraisal after underwriting started. The loan office told me I could get a refund on the appraisal if my loan was denied. Now he is telling me I ca n't get a refund because services were rendered. Bank of America 's entity called - made - separate credit inquiries into my credit over the two months, and then demanded a letter explaining why my credit had received so many in...

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Bank of America Mortgage credit decision / underwriting

November 4, 2016 - An old Home Equity Line of credit that I closed at Bank of America in 2008 was suddenly reopened without my permission about a year ago. When I called the bank and informed them of what appears to be unscrupulous sales practices, they claimed it was never closed and I would need to send the $10.00 to close it....

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Bank of America Mortgage credit decision / underwriting

October 3, 2016 - On -/-/- - I called my bank ( and employer ) to check to see if I could refinance my mortgage. - provided great service. She ran all the numbers and saw where I could lower my mortgage by -. During the application the " ratio '' came out too high ; So we could n't continue with the application. After the call, this disturbed me ... I am already paying my current mortgage ( without incident ) and there is an opportunity for me to lower it by - and the application system wo n't recommend it - this seems really unfair ( almost illegal ) ; I asked that they relook at the applic...

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Bank of America Mortgage credit decision / underwriting

September 29, 2016 - I applied for a refinance loan with bank of America. I was paying all closing cost at closing I was just refinancing my property for a lower rate which would have in effect gave me a payment of $300.00 less each month. The first time I applied that application for some reason was cancelled out without any notice to me after supplying a lot of financial documents. A new loan application was generated by bank of America and I had to provide numerous financial documents again that were lost or misplaced by Bank of America. After numerous inquiries by Bank of America on my credit report they den...

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Bank of America Mortgage credit decision / underwriting

September 1, 2016 - What about the wrong doing of Bank of America and what they did to this senior even having - dollars title insurance policy. What they did was totally illegal and very wrong!!! AS far as we know they never owned the land that they gave me a mortgage on with me paying - down and paying - a month for 6years is there not anyone that can do the wrong that they have done to me!!...

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Bank of America Mortgage credit decision / underwriting

August 2, 2016 - I have been repaying Bank of America since 2012 for property tax reimbursement. They were reimbursed fully by - County, OR. I received a bill from B of A for $500.00 for " closing the escrow account '', stating that I " asked the to close it ''. I did not ask that it be closed, only that they stop billing me for repayment, after the balance had been paid. I can not get through to anyone to try to resolve this issue. I am - years old, have been dealing with constant " what I call harassment '', since 2012. Can you hel me? I have been - since I received this letter, and do n't know h...

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Bank of America Mortgage credit decision / underwriting

July 1, 2016 - Initiated a mortgage application on - -, 2016 With Bank of America. Learned there was a problem on - -. Was verbally denied on - -. Selling realtor complained and asked that my case be escalated on - -. I agreed. Told I would not be charged for the appraisal. - - was told by a manager that my case would be reviewed and I would have an answer by COB - - or morning of - -. No answer either day. On -/-/-, I asked if my mortgage had been accepted or denied. Again, verbally denied, but nothing in writing. This has precluded me from pursuing a super...

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Bank of America Mortgage credit decision / underwriting

June 25, 2016 - Bank Of America has reported my home equity as past due to the credit agencies. This is not correct, as the account has been paid as agreed. I believe the bank has committed fraud. SUMMARY OF EVENTS : The BOA refinance dept was contacted back in -, - to redo the loan on my current home equity loan with Bank of America. The loan was expected to expire in -, -. I was asked to provide information such as income, tax returns etc.., which has been provided to them. They acknowledge that everything that was required has been received. It still has not been sent to their underwriters,...

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Bank of America Mortgage credit decision / underwriting

June 17, 2016 - I contacted Bank of America to inquire about a Home Equity Loan -/-/-.During the intake of my information, the representative said that it would help my loan process if I had a checking or savings account with BofA.On that call, he pressured me to make an appointment to open accounts at the local branch. I went and opened checking and savings accounts.I asked the initial representative, the branch representative, the mortgage specialist and his manager if my credit would be an issue for approval, as I incurred late payments when my previous bank/mortgage accounts were sold by -.They al...

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Bank of America Mortgage credit decision / underwriting

June 16, 2016 - I applied for a mortgage with Bank of America at the end of - 2016. I am a recent - and I was looking for a - Loan that would allow me to put less than 20 % down without penalty. I have above average credit and the only debt I have are student loans- about the average amount for a -. These loans were not supposed to be taken into account for this type of mortgage. I was told there should n't be any problem and was pre-approved for much more than I was willing to spend. I found a house about 2 weeks later for $160000.00, which was very affordable and less than - of my income af...

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Bank of America Mortgage credit decision / underwriting

June 16, 2016 - I have home equity loan with Bank of America. The loan was a 10 year term loan that expired in -, -. Since -, -, I have been discussing with the bank to redo the loan, so in -, - the representative at Bank of America told me the quickest way would be to modify the loan. By there estimates it would take no more than 60 days. Dating back to -, - to -, -, they just recently sent my application to their underwriters. Hence they have reported the loans to the credit agencies as past due, while I have been told to continue to pay the loan and it would not effect my FICO...

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Bank of America Mortgage credit decision / underwriting

June 9, 2016 - i applied for a mort loan about 1 month ago. i was trying to refi my bofa loan with that has a - balance with a - pmt to a 15 yr loan for about - per month. i have been with bofa for 30 yrs, i 've had this loan for over 10 yrs paid perfect. they sent me that my beacon was -, home value -. i can show - in assets in - financial institutions and could easily cash in annuities to pay but i dont want to. i am asking only to redo my bofa loan w/no money out ... .i have - for 25yrs this should be the easiest loan you can get, there is no angle that this is not a paying loan. o...

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Bank of America Mortgage credit decision / underwriting

June 8, 2016 - I am writing in reference to an issue I have recently encountered with Bank of America in reference to closing on my mortgage home loan. I applied for a mortgage home loan through my current lender ; - - - -. Per my lender, an appraisal had previously been completed by Bank of America on the property I have a purchase contract on with another buyer, but unfortunately the financing fell through for them. I received my clear to close pending the receipt of the previously completed appraisal. On - -, 2016 a request was sent to Bank of America for the appraisal to be transferred ...

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Bank of America Mortgage credit decision / underwriting

May 25, 2016 - Bank of America has deleted my mortgage credit line from my credit report. On Janaury -, 2001, I executed a mortgage loan with - Mortgage and Countrywide Home Loan was the servicer starting - 2001. Bank of America needs to include my loan credit history on my report. My credit report shows no loan by Countrywide 's successor. ...

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Bank of America Mortgage credit decision / underwriting

May 24, 2016 - Have written you folks before about the incompetence, uncaring, and indifference of Bank of America and the charade they refer to as " customer service ''. Been trying to arrange a short sale of property financed by BOA in Virginia for the past several months. At one time, actually had a bonafide offer. Our loan # is -. The most recent agent assigned our tentative sale is - -, -, ext. -. She sent us a ltr regarding same on - -, -/-/- Attempts to contact her have failed. Prior to her supposed assignment, we were told to call or contact : - -, - ( ext. - ) ...

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Bank of America Mortgage credit decision / underwriting

May 21, 2016 - At the end of - I obtained pre-approval for a home loan via Bank of America. In the first week in -, I chose a home to purchase and asked the Bank of American representative, - -, if BOA could close by the sellers requested date of -/-/16. I was assured that they could and made an offer on the home. I also provided $2500.00 in due diligence and earnest money. I asked BOA what specific steps that I needed to take to ensure a smooth process and did everything that I was asked. By the time - - arrived, I found out that BOA had not even provided me with an individual cred...

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Bank of America Mortgage credit decision / underwriting

May 16, 2016 - - - -, my mother refinanced her house through Bank of America in -, -. She was - years old. They gave her a 30yr mortgage. After she refinanced, she said - if anything happens to me the house will be paid off. Three months later she passed away. I went to Bank of America with her death certificate and will and gave to - -. She assured me it would be forwarded to the Mortgage Dept, and if there was insurance it would be applied. I never heard from Bank of America. I faxed those documents 4 times and hand delivered them to - 3 times. The property was left to me and ...

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Bank of America Mortgage credit decision / underwriting

May 11, 2016 - I was preapproved for a Mortgage with 10 % downpayment and a fixed interest rate. After submitting an offer on a house and paying for Earnest money, inspections, application fees, and 2 weeks away from the closing date, my lender informed me that they now required a 20 % down payment and were increasing the quoted interest rate by .6 %. The house offer was made and planned for based on the preapproval and I do n't have the additional 10 % down payment available. Because of the late notice, it is near impossible to get financing with another lender before the closing date. ...

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Bank of America Mortgage credit decision / underwriting

May 3, 2016 - BANK OF AMERICA has incorrectly reported the status of my mortgage, since -/-/-, to the credit reporting agencies. A " DISPUTE '' dated -/-/- was submitted to BANK OF AMERICA recently. BANK OF AMERICA letter, dated : - -, -, with regard to my Mortgage Account No. : -, stated : '' ... We 've completed a review of our records and have confirmed the information we provided to the CRA is accurate. '' Since their reply is not true, I wish to file a complaint against BANK OF AMERICA with the CFPB. ...

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Bank of America Mortgage credit decision / underwriting

April 28, 2016 - Was denied a home equity line of credit after a 2 1/2 month application period in which I was continuously asked to provide additional income, tax return information and supporting documentation. Due to the extreme length of time to make a decision, Bank of America has pulled - credit reports which has reduced my credit score and prevented me from being able to apply through another lender. I was told that my debt to income ratio was too high and credit score too low to be approved. This decision was reached after a 2 and a half month process? Had this decision been conveyed in a reasonable...

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Bank of America Mortgage credit decision / underwriting

April 27, 2016 - Responding to an email ad from Bank of America, we applied on - -, - for a refinance for my rental home, owned since we built it 7 years ago. We complied with every request for documents, even having BofA contact our insurance agent and CPA. Dozens of emails, letters & phone calls later, & repeated delays, extensions & promises from them have gone on, usually with requests for more & more documents, not even pertaining to the property, but to our home & the other - rental units we have, all dutifully submitted. BofA is currently the mortgage holder on one of those other homes, so a...

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Bank of America Mortgage credit decision / underwriting

April 22, 2016 - After several weeks of submitting more and more information to Bank of America to secure a conventional loan, with one-third down, we were denied the loan - the reason, insufficient cash to close. At the time we needed $45000.00 to close and we had $60000.00 in a savings account at - -. We paid cash for the house 6 days after we were denied loan. We feel that there other reasons for denying the loan and would like to know what they are. We are - and - years of age and are wondering if any age discrimination was involved, or if we were denied because our savings account was at a...

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Bank of America Mortgage credit decision / underwriting

April 20, 2016 - In 2015 BofA suspended my home equity line of credit because my credit scores had dropped. I had never been late on any payment and there was a - balance at the time. I inquired about the issue and was told my scores needed to be - or above. I paid a 3rd party to help with this and increased my scores to between - & - ( current ). I requested reinstatement of the equity line from BofA and it was rejected. I just refinanced my home with a different lender and was charged $450.00 to close the suspended equity line, plus $39.00 for the payoff amount request. The suspended equity l...

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Bank of America Mortgage credit decision / underwriting

April 15, 2016 - The mortgage company, Bank of America, requested an IRS Form - to verify tax information. We completed and signed that form. I later received correspondence including a copy of the form the Bank submitted, from the IRS requesting contact to their identity theft department. When I compared the original form to the one submitted by the bank, the original had been altered. The requesting third party had been changed but our signatures still appeared on the form. ...

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Bank of America Mortgage credit decision / underwriting

April 9, 2016 - I wrote to you -/-/-. I am getting very vague responses from bank of america. But as I continue to do research, I found lots of fraud items and asking BoA to verify items but not getting what I need. - did the investigation from them. They just keep giving me the same stuff over and over. The Mortgage Note and Allonge Note are robo signed and BoA did not receive any right, title or interest in my Accomodation Mortgage lien as the parties assigning the Accomodations lien failed to preserve a proper chain of title. This is treble damages. ...

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Bank of America Mortgage credit decision / underwriting

April 8, 2016 - My issue is the ongoing negative derogatory impact on my credit report, over and over again I have been denied credit loans and refinance options because my mortgage loan servicer is still reporting Qty : 19 Missed payments for BofA - - # -, even though the Account was " Paid and Closed '' on - 2012 ( 43 Months Ago ). An additional Qty : 7 Missed Payments are showing on BofA Loan - # -, where a home loan modification agreement was reached to get this account back to current/favorable status. Loan - qualified and was " Paid and Closed '' on - 2012 ( 43 Months Ago ), unde...

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Bank of America Mortgage credit decision / underwriting

March 29, 2016 - - 2015 I began a process to get a home equity line of credit from - - Bank in - New York. They found out that Bank of America, who had taken over my loan from now defunct - - -. While BOA did pay the loan off, they never got a lien release, therefore the new bank would not grant a home equity loan. I have worked with numerous people in Bank Of America and after 9 months, they produce an ASSIGNMENT OF MORTGAGE from a representative of the defunct mortgage company. HOWEVER ... THEY DID NOT USE THE APPROPRIATE LANGUAGE and has been rejected by The - - - and - -...

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Bank of America Mortgage credit decision / underwriting

March 3, 2016 - We have in what we would describe as a discriminatory loan process with Bank of America over the past almost three months. See the attached information as a partial event timeline. - - - Bank of America Home Loans - - - Retail Sales Manager, Assist. VP - - - VP Home Loan Manager - - - Sr. VP, Regional Executive Time Line : - - Spoke with - about a pre-approved loan from BofA. We were given pre-approval for $600000.00 to move forward with possible house offers on - - - Talked with - about appraisal that was ordered and - told us that we should ...

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Bank of America Mortgage credit decision / underwriting

February 25, 2016 - Back in - when I first purchased my current home, I had a 5 year ARM - and - -. After the interest rates came down, I refinanced the fist loan in - to a conventional 30 year loan at 5.153 % interest per the TILA attached. The payment was supposed to be $2100.00 for 84 months beginning on -/-/- and then subsequent payments of $ $2000.00 for 276 months starting on -/-/-. Bank of America is the bank behind this. Despite several requests to Bank of America to refinance the - adjustable rate loan, my requests to refinance both loans into - have gone ignore...

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Bank of America Mortgage credit decision / underwriting

February 12, 2016 - During recession had to file bankruptcy on home loans with - and -. After year bankruptcy was discharged bank of America sent me paper work claiming they bought my mortgage loan. Due to their fraudulent claim aginst me and apperently others they were involved in a class action lawsuit, of which I received a settlement check. After currently checking my credit report, they still seem to be fraudulently claiming I had a home loan with them, which I never have or will. Wondering how they can lose lawsuit and still say something that 's not or ever was true. ...

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Bank of America Mortgage credit decision / underwriting

January 14, 2016 - We are in disagreement with Bank of America Home Loans on the denial letter for a loan modification received on - -, 2015. We believe that Bank of America is not acting in good faith on making this decision in our loan. Based on our current financial situation, we qualify for a modification under the Hamp Program Tier 1. We believe that we meet all qualification requirements for this program. In addition, The Net Present Value Data Input and Values Chart used Bank of America to disqualified our loan modification application is based on high predatory lending rate of 7.5 % when the curren...

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Bank of America Mortgage credit decision / underwriting

December 22, 2015 - I received a home loan modification and made my payments on time. My modification was officially approved and I just received a phone call from Bank of America yesterday letting me know that my modification was approved. The late payments are erroneous. This is also an FHA loan. Now I am not able to get a new mortgage loan because of late payments on my record. ...

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Bank of America Mortgage credit decision / underwriting

December 21, 2015 - I was in the process of getting a loan on a piece of property for investment purposes. I was approved by Bank of America for a 15 year loan of $70000.00 and a rate of 4 %. After the appraisal I was instructed by Bank of America to do repairs to the exterior deck railings before we could close. I proceeded to repair the railings at the cost of $750.00 labor and material. After completing the rails I was informed by Bank of America, according to their underwriter, that I needed to get a road maintenance aggreement form signed by all of the property owners that had a building on the entrance ...

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Bank of America Mortgage credit decision / underwriting

December 21, 2015 - Short sale occurred. -. Credit report shows short sale, but we are being turned down by - - as they are showing foreclosure, and saying - of the - credit bureaus are showing it 19 months ago not 32. We are renting and our lease is up soon and now we may be without a home due to a reporting error that Bank of America did. ...

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Bank of America Mortgage credit decision / underwriting

November 26, 2015 - When renewing my balloon home equity loan with Bank of America I was told I did not qualify and would have to apply for a modification. After 18 months my approval came through with Bank of America writing that I now had an affordable home equity line of credit payment. That is true for the first - payments - not so much for the next - payments that span 38 years. Then the rate goes to a close to market rate of 4.125 % with me paying more in finance charges than the amount of the loan more than doubling the amount owed. Bank of America gave me no indication that this was the only " modif...

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Bank of America Mortgage credit decision / underwriting

November 24, 2015 - - -, - I took out a mortgage -. Less than a month later I was informed the mortgage company was filing bankruptcy. My loan server ( - - continued to automatically with draw my monthly mortgage payments form my banking account. In - - a new lender - - - - ) increased the amount and continued to with draw monthly payments. This continued until - -, when I received a letter from - stating they would no longer be serving my loan. And someone would be contacting me. Months went by, without contact from anyone, yet the auto monthly payments continued. I c...

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Bank of America Mortgage credit decision / underwriting

November 11, 2015 - WE ARE IN THE NOTICE OF TRUSTEE SALE '' STAGE OF THE FORECLOSURE WHICH SALE DATE IS -/-/-, 19 DAYS FROM TODAY. WE HAVE BEEN TRYING OFF AND ON FOR 7 YEARS TO GET THIS TAKEN CARE OF AND STILL HAVE N'T FOUND THE RIGHT PEOPLE TO EVEN ACT LIKE THEY CARE LET ALONE SQUASH THE LOAN AND TAKE CARE OF THE COMPANIES WHO CAUSED ALL OF THIS IN THE FIRST PLACE. COUNTRYWIDE/BANK OF AMERICA--., ALTERNATIVE LOAN TRUST -, MORTGAGE PASS-THROUGH CERTIFICATES, - -, - REAL ESTATE AND COUNTRYWIDE HOME LOANS, - AS THE LENDER, -, - - - WHICH ARE ILLEGAL/ BAD LOANS AND WERE SUPPOS...

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Bank of America Mortgage credit decision / underwriting

October 21, 2015 - I am writing to correct an issue on my credit report, regarding a foreclosure which was finalized in - of -. I had a - and - mortgage on a property located in -, - - that was foreclosed upon. The - mortgage holder, - -, is reporting on my credit report as settled '' in - of -, but the - mortgage holder, Bank of America, is still reporting the - mortgage as an unsettled '' account until - of -. History : In - of -, I contacted the Bank of America 's Charge Off '' Department, requesting that credit reporting error be corrected. After six w...

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Bank of America Mortgage credit decision / underwriting

October 13, 2015 - My mortgage has been a nightmare since my financial distress due to - - leaving me unemployed, force to file bankruptcy to keep Bank of America from taking my home. It took them two years to approve a modification while I was in bankruptcy. Now my bankruptcy has been discharged Bank of America has not reported any of my Mortgage payments for the last year. I was told to write the credit bureaus and dispute this really. My mortgage is $1800.00 way over my budget I am paying to qualify for refinance. Now it is time to refinance of course Bank of America says no wow because they do n't se...

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Bank of America Mortgage credit decision / underwriting

October 13, 2015 - I just finished a home modification refinance with Bank of America. A HORRIFIC E-PERIENCE which began -/-/2014. 30 days ended up six months. I called in -/-/- for the application and again in -/-/-. Being laid off from my job, I contacted BofA regarding a loan modification. Loan interest rates had dropped so I was lead to believe it would be a consideration. I was also told the - & - could be combined, - with BofA. By the end of the process I was 3 months behind. - -, my account manager at BofA was always hard to reach. I completed all documents in the original loan ...

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Bank of America Mortgage credit decision / underwriting

September 25, 2015 - In - 2015, we contacted Bank of America ( BoA ) regarding pre-qualifying for a mortgage on a second home in California. On - - we received a letter of pre-approval indicating an interest rate of -. We found a house we wanted to make an offer on. We soon learned that California is a very competitive seller 's market and our contract had no financing contingency and very short time frames for appraisal and inspection, and closing. Our offer, while not the highest, was accepted because we did not require immediate occupancy. The Owner had given tenant verbal, but not written notice an...

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Bank of America Mortgage credit decision / underwriting

September 16, 2015 - The lender ( Lender ) changed my loan rate and charge ( points ) in a deceitful manner and in violation of the Real Estate Settlement Procedures Act ( RESPA ). On - -, 2015, I spoke on the phone with a Mortgage Loan Officer, -, ( Officer ) of Lender and I was offered a rate of 2.75 % with - points for a - ARM mortgage on a home for which the Agreement of Sale was already signed. I affirmatively refused that offer. The next morning, the Officer called me and offered me a mortgage rate of 2.625 % with - points for the same home which I accepted and proceeded to lock in that rat...

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Bank of America Mortgage credit decision / underwriting

September 9, 2015 - I had a home that foreclosed in 2010. I had - mortgages, the - being a Home Equity Line of Credit through Bank of America. The primary mortgage was reported correctly to the Credit Bureau as Foreclosed '' while the - loan was reported as suspended '' which keeps me from being approved for a home loan now. I called Bank of America and spent over - hours and talked to over - people. Each person told me the same thing ; that my HELOC has been charged off '' meaning I no longer owe them money because of the foreclosure. However, each person stated that they did not have access to...

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Bank of America Mortgage credit decision / underwriting

August 22, 2015 - My mortgage loan is with Bank of America, who is my loan servicer. I am currently in the middle of a loan modification, due to under employment. I was offered a modification trial period offer in - of 2015 thru - 2015, of which I made my trail payments on time and without delay. I was told I would have a permanent modification shorthly there after, but if not to continue to make my payments. I have made payments through - 2015, and then they tell me I do not qualify for the modification because of HAMP rules. I am not sure why they are telling me at the end of the trial period, and no...

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Bank of America Mortgage credit decision / underwriting

August 13, 2015 - B of A refuses to correctly report my loan as paid in full and closed. The loan was paid in escrow on - -, 2015. I have requested several times through variouschannels yet as of today they still report the account as open with a balance. ...

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Bank of America Mortgage credit decision / underwriting

August 13, 2015 - Mortgage Loan # - was paid off on -/-/- and Bank of America posted the load as paid off on -/-/-, however they reported to the Credit Bureaus the load was 90 days past due in -/-/- thus causing us gravely unjust hurting my credit making it impossible for me to secure financing through other institutions to buy a house. Bank of America refuses to change what they reported to the credit bureaus ( Letter attached ) in particularly - who advised me by phone on - - that they could not change what Bank of America reported to them which shows 90 days past due in -. I fee...

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