Review and analysis of over 60 complaints against NetSpend Corporation, a TSYS Company
NetSpend Corporation, a TSYS Company consumers have reported over 60 official complaints related to Fraud or scam. Out of the 60 consumer complaints against NetSpend Corporation, a TSYS Company, 13% were disputed by the consumer (i.e. the consumer was not happy with how NetSpend Corporation, a TSYS Company responded to their complaint) and 100% were processed in a timely manner. 3% of consumer complaints against NetSpend Corporation, a TSYS Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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NetSpend Corporation, a TSYS Company Prepaid card fraud or scam April 5, 2017 - I have a skylight payroll card. In the paperwork it ststes if you use their ATM there will be no fees. Yet when i used it to check my balance it charged me a - every time. I used an ATM out of their network and wasnt charged a -. There are checks with this pay card that can be used to take your paycheck off the card all at once that you 're supposed to go to - or - to cash. Yet when i tried to use th8os service NOWHERE will cash them anymore. So i called the contact number to cancel the check and have the money put back on the card. They told me it would take 3 business days to p... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam March 2, 2017 - I received a prepaid small business Master Card debit card in the mail that was unsolicited from NetSpend. I 've never heard of this company and have not applied for a debit/credit card. This company is sending debit cards to people where their identity can be stolen in the future. The card indicated that I needed to activate the debit card.... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 26, 2017 - Did not authorize the account and customer service representatives refuse to provide me with who or what company provided with my information. Company information provided was netSpend for a " consumer partner ''. Transferred multiple time but was unable to actually provide me how they received my information. The first individual was - at ext. - that was unable to close the account or provide me with the information. The next was - ( employee no. - at ext. - ). - accidentally deleted my account number after I asked to speak to her manager. - also briefly me on hold to obt... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 21, 2017 - I received a NetSpend Prepaid - from a company called NetSpend, -, - T- -. It was unsolicited and when I called the number they gave to OPT-OUT and decline the message did not give that as an option. I have sent an e-mail but do not have much faith that they will comply since the interactions so far has been extremely suspect.... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 12, 2017 - I received a western union net spend MasterCard in the mail. I waited to activate it because I knew there was a monthly fee. I activated it this morning to gain access to $30.00 my friend sent me via -. I thought it was easier than having to wait until - opens to get it. I 've got guardianship of 3 children and needed the money quickly. According them, their terms and fees are listed in the paper work sent with the card. I looked over that paper work and only found where a few would be charged monthly. I went to use my card and out of the $30.00 I got, I was only able spend $20.00,... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 2, 2017 - -/-/2016, I notice a unauthorized foreign transaction was pending on my PayPal prepaid card, I immediately alerted PayPal prepaid and they did nothing about it. I researched the charge and learned that the charge has been reported by a lot of people as suspicious and fraud. Then PayPal prepaid took it upon themselves to cancel that card without my consent, without giving me a chance to pull the rest of the money I had in the account out, and they left me with no way at all to access the funds, they did this to me At the worst possible time which was -/-/-, they left me broke and and I d... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam December 25, 2016 - I tried to send money abroad using - & they would not allow me to do so. They returned my funds to my NetSpend prepaid M/C on -, but NetSpend keeps giving me excuses to not put it back on my card. It has now been 10 days and they are still telling me I have to have - fax to them on their letterhead a letter of cancellation of transactions, and they have done so at least 6 or 7 times, as well as keeping me updated on transmissions. They also tell me I can send them emails giving dates & times of the cancellations, which I did but they do not accept them either and I follow their instru... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam August 17, 2016 - I was mailed a prepaid card from a company called netspend. It 's hard to parse through all the information provided, but they have sent me a full - debit card with my name on it and a valid card number, I have not applied for credit, opened an account, or had any dealings with this company. I believe this is a deceptive technique designed to confuse consumers and trick them into opening accounts with netspend so that they can charge people their ridiculous fees.... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam June 7, 2016 - I had an issue with a purchase in - and filed a charge back with my bank in -. The transaction was supposed to be refunded however my prepaid card company kept part of that money $54.00. The company in question is netspend ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam May 17, 2016 - Hello my story is simple. A female called Netspend ( a debit card ) company and had my card cancelled. Then had a new card sent to her address. Yes she had my personal info saved on her computer. Something I did n't know about. she was able to change security questions, user name, password etc. I was able to prove that was n't me who called. So the card sent to her address was cancelled and I was issued a new one. I did a police report and contacted credit bureau. I need proof she is the one who did it. So I called Netspend to send something anything showing all the notes on my account. They s... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam April 14, 2016 - All of a sudden I started to receive texts about an account that I did not open. It is in INCREDIBLY hard to speak to a representative without providing your card number or SSN. When I finally did get to speak with someone they simply said to reply " stop '' to the text messages but did not spend time to look for the account to ensure that it was not open fraudulently. Shortly after, I began to get transaction information of the purchases being made. These transactions are happening in -, CA. I do not live in -, however, my phone number area code is from that area. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam April 12, 2016 - I received a Brinks prepaid - without applying for one. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam April 4, 2016 - I received a netSpend prepaid MasterCard in the mail for which I never completed an application. I have never dealt with this company and do not know how it has my information. Additionally, the card was sent to the temporary address where I am living, which makes me even more suspicious of the company and the offer. A - search showed many other complaints about this company and the fees charged for everything from checking your balance to using the money you load or have deposited on it. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam March 2, 2016 - Net Spend has sent a visa to my work, to my home, sent text messages and emails. I have asked that cards not be sent to me and to take me off there contact lists and yet I still receive info from them. I did n't give them any of my addresses. I did n't request there services and it is impossible to get them to leave me alone. Customer Service will not help and they wo n't let me speak to a manager. I text stop to there text messages but they continue to come and the email address I got from the paperwork they mailed me came back undelivered. Please help me make them stop. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 25, 2016 - I received a Prepaid Debit card in the mail with my name on it from a company called " NetSpend ''. The letter that came with it explained how to active it and the costs. I was very upset that the card was created with my name and put in the mail. Even though this card was " prepaid '' it had my name on it. Anyone who received it could have used it to establish credit in my name. I called the company to ask them to take me off the mailing list and how they got my name? An automated recording started and asked for the credit card number ( which I destroyed so I did n't know it ) or my SSN. How ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 14, 2016 - IRS says my funds were released on -/-/16 to my Netspend account that I 've had for years. A couple days go by and I still do not have my funds. When I call customer service it 's always someone Foreign who I can never understand. They tell me I need to check with IRS about my money. I should n't have to check with them when my direct deposit is with Netspend!! So I get on Netspend page on - and seems like everyone is having the same issue. People opting for the Netspend card when they filed their taxes and no money. Turns out that Netspend has rejected everyone 's tax refund and now ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam February 12, 2016 - I 'm having a problem with netspend I requested a card and it 's been almost a month and have not received it so I requested a new card to be expedited through -. I called back for a tracking number and they could n't provide one because a card was never sent out. They have my tax refund and do n't even release it to another netspend card, that I, have. Can you please help ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam January 27, 2016 - I bought a netspend debit visa card and they ask for name, address, date of birth, social security number this is a identity theft in the making. And when told NO these people set limits to you which I could not pay an important bill online nor get my money back. Then they tell you they ca n't reverse it. Custom service is poor and keep you on hold for long periods of time ... ..I should n't have to give my social security with all this identity theft out here to use money I put on a card. I 'm very hurt by this I filled ripped off and taken advantage of by netspend ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam November 28, 2015 - My husband bought me a $25.00 netSpend gift card for my birthday in -, which I had been saving until I found the right gift. When I tried to use it tonight, they refused to honor it because it had n't been activated in time '', even though the front of the card says good thru - ''. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam November 17, 2015 - well, i cash my income tex check with - - in 2008 i put the sum of - dollars a cuple weeks after with - - and netspend was the card holder at that time, well i was told that the card would be sent to the address i was staying at, well i ended up moving before the card came, so i went to the place where i was staying at and talk to one of the guys who work there and he said that a card came but he sent it back to the sender where the card came from. so i went to the place where i put my money at and they told me that they didnt have any paper work on or about my money or anything... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam November 6, 2015 - I begin receiving text messages on -/-/15 from a Company call NetSpend. The first message said reply yes to enroll, thought I was deleting but hit reply button, but did not send I closed the message. Then I immediately begin receiving messages from them saying my card ending in - is activated. The next - message starting saying how much was available after a purchase at - I received - messages like this. I looked up NetSpend 's phone number on the internet, the person I spoke to said it was a prepaid card. She said these cards can be purchased at - -, -, etc. I advis... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam October 27, 2015 - I purchased a property from - - in -. I never got a contract from this company. After I paid a large amount of money, using - credit cards, I still had not gotten a contract on the land. I live in - so now I am getting concerned. I contacted -, General Manager, -, Office Manager and -, Finance Manager and requested this contract. I get an immediate email from - that stated that he sold my property, which was $250.00 per month, last night and that he had others. I asked him for a refund. He stated he gives refunds but since I had been looking at different properties... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam October 10, 2015 - My prepaid card was hacked I have unlock iPhone my account had some charges on it I ask them to investagte I got 1 back but the other one I did n't than prepaid card company lock me out of my online account this is how I get paid buy my employer than company with out my concent took - that I had on card it when to - balance I get text alert on what my balance is what I buy when my employer deposit my payroll check they we 'll not let me have my wages. They say I have to wait a month so they can make sure money is mine it is they payroll send it to them they know how much I get paid they ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam October 9, 2015 - My --year old son bought a pre-paid '' debit card NETSPEND '' so he could pay for something on his own on the internet. Little did he know that he had to ( this is their wording that he found out when he could n't use it ) provide your name , street address, date of birth, and other information that will allow us to identify you. We may also ask you to provide a copy of your driver 's license or other documentation as proof of identification. Approval of your request for a NetSpend Prepaid Debit Card requires passing our identification verification process. Residents of the State of Verm... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam October 5, 2015 - My ebenefits account was compromised and changed my direct deposit from my - bank account and transferred my funds to a prepaid netspend card and used this card to withdraw money from the atm -, which I stay -. I never authorized this transaction and would like this matter to be resolve.I also would like to NetSpend to be investigated because I followed the FTC guidelines and forward all pertinent information to them, but I got only a hard time and told that they never received my fax of my documents after I sent them numerous times.I called numerous times and requested a supervisor b... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam October 1, 2015 - This company, Net Spend sent me a debit card that I did not request. The card can only be activated by entering my social security number, not the card number. I tried to contact Net Spend and without activating the card I could not speak to customer service. I have filed a complaint with the FTC and Local Police. My name and address is listed with Opt-out Prescreen list and flagged with the credit bureaus. I had to email them to cancel card - exp -. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam October 1, 2015 - I received a NetSpend prepaid master card in the mail today, which I did not request.In their disclosure they admit that they received my name & address because I indicated interest in offers similar to this and not in response to an application. They are lying because I have not expresses an interest in a prepaid card. I have a real credit card and a Bank that I have dealt with over 30 years. This madness started when I was doing a job search on a site for - about a month ago. I immediately started receiving tons of spam by email & telephone.. NetSpend said to opt out of this offer & futur... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam August 6, 2015 - They called and pretended they were - and offered to cut my bill down in - if I opened up a debit card called NetSpend and paid my - bill with it. They had all my information ; address, last - of my social, what package I had, my monthly bill, etc. I called - and they said they were not affiliated with NetSpend and that they are a scam. ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam August 5, 2015 - NETSPEND CLAIM # - AND ACCOUNT NUMBER # - THEIR LETTER DATED -/-/2015 C/0 THEIR FIRST LETTER-/-/2015 ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam July 11, 2015 - I received a letter in my mailbox from netSpend out of -, Texas it is a Prepaid MasterCard that you can load your full or percentage of your paycheck to. This company even provides you with a Routing number - and an account number - through -, ( this is not my information it is theirs ) I believe they are in - -, South Dakota. The thing about this prepaid card is in order to set it up you have to enter the - digit card number and then the # key. Then they ask you for your SOCIAL SECURITY NO. and DOB. You can not speak to anyone at this company until you do those following ... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam April 10, 2015 - I got email this morning from BRINKS Money claiming the following : We mailed your new Brink 's Prepaid MasterCard ( - ) today! It should show up ( in a plain white envelope ) very soon '' and asking me to activate it. At no time I applied for this card. I called them and they said it was just an advert asking me if I want the card or not but there was nothing advert sounding about the email. It is designed to make people believe that they applied for the card because the email expressively stated You received this email because you have a Brink 's Prepaid MasterCard. We value your privac... |
NetSpend Corporation, a TSYS Company Prepaid card fraud or scam April 4, 2015 - I had my account locked for no reason by NetSpend. I sent in all the accepted documents that also had to be within 30 days. My bank statement was dated -/-/2015. And I then got an email 5 hours later of faxing the information stating it was not within 30 days. I have $5400.00 in that account and proved who I was multiple times. ... |