NetSpend Corporation, a TSYS Company Prepaid Card Complaint

Payroll card Fraud or scam

NetSpend Corporation, a TSYS Company Prepaid card department,

Payroll card Fraud or scam Oklahoma

I have a skylight payroll card. In the paperwork it ststes if you use their ATM there will be no fees. Yet when i used it to check my balance it charged me a - every time. I used an ATM out of their network and wasnt charged a -. There are checks with this pay card that can be used to take your paycheck off the card all at once that you 're supposed to go to - or - to cash. Yet when i tried to use th8os service NOWHERE will cash them anymore. So i called the contact number to cancel the check and have the money put back on the card. They told me it would take 3 business days to put the money back on the card. After 4 business days it still was n't there and i got evicted because of it.

NetSpend Corporation, a TSYS Company customer in Oklahoma
Apr 05, 2017

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyComplaint HistoryComplaints9/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/201510/201511/20151/20162/20163/20164/20165/20166/20168/201612/20162/20173/20174/201702468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3NetSpend Corporation, a TSYS CompanyFraud or scam3.3%91.7%3.3%1.7%ClosedClosed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFraud or scam1.0%53.1%21.3%4.1%20.3%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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