NetSpend Corporation, a TSYS Company Prepaid Card Complaint

ID prepaid card Fraud or scam

NetSpend Corporation, a TSYS Company Prepaid card department,

ID prepaid card Fraud or scam Missouri

Did not authorize the account and customer service representatives refuse to provide me with who or what company provided with my information. Company information provided was netSpend for a " consumer partner ''. Transferred multiple time but was unable to actually provide me how they received my information. The first individual was - at ext. - that was unable to close the account or provide me with the information. The next was - ( employee no. - at ext. - ). - accidentally deleted my account number after I asked to speak to her manager. - also briefly me on hold to obtain the information and did not have the information when I return. Getting actual person was next to impossible!!!!!

NetSpend Corporation, a TSYS Company customer in Missouri
Feb 26, 2017

* Source: CFPB Complaint Database

NetSpend Corporation, a TSYS Company response to complaint:
Closed with explanation

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