Capio Partners, LLC Issue Resolution

Resources for resolving common issues with Capio Partners, LLC products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Capio Partners, LLC and work to get a response. After your complaint is forwarded, Capio Partners, LLC has 15 days to respond to you and the CFPB. Capio Partners, LLC is expected to close all but the most complicated complaints within 60 days.

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New Capio Partners, LLC Consumer Complaints


Capio Partners, LLC Debt collection disclosure verification of debt not given enough info to verify debt

May 11, 2016 - I went to - - - - in -/-/- -3,1/2 yrs. ago! I was working for - on Tropical Storm -. I received a bill from Capio Partners collections agency -/-/-. I did not remember the emergency room visit at the - - and did not pay it. When I checked with my insurance company they verified it and I finally remembered it. I paid the bill although I am not sure it is legitimate because the Hospital never billed me directly. Capio paid the Center $65.00 telling them Capio would collect from me. That is the amount I normally pay for a specialist office visit co-pay. I do no...

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Capio Partners, LLC Debt collection improper contact or sharing of info talked to a third party about my debt

May 9, 2016 - In - 2014 I went to - - Hospital after receiving an -. I did not have my insurance card on me at the time but I called in the following week with the information. I was insured and have been insured for the last 10 years with - -. I later learned - - hospital sent my bill of $2600.00 to Capio Partners which is a debt collection agency. I have made multiple attempts to contact Capio partners with my insurance information and contacted health net to see why the debt is in collections. All attempts were unsuccessful and all parties have failed to resolve the issue. A...

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Capio Partners, LLC Debt collection disclosure verification of debt right to dispute notice not received

December 16, 2015 - Capio Partners is reporting to the credit bureaus that I have medical debts that were opened up on - -, 2015 which the date of service that I needed medical attention happened years ago. First, I do not have any knowledge of receiving notification of these debts and who are asking for payment. Second, they are reporting the debt to credit bureaus with a recent collection date making the FICO scores drop because the system think that this is a new collection instead of reporting the date as to the last date of service. ...

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Capio Partners, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

November 8, 2015 - I disputed this a few months back wrote directly to - - and requested verifacation of such said services as I know I walked out of the emergency room never seen doctor - - has assigned this so called sevice numerous time to dept collectors - has also harassed cals repeatdly I have ask them also to verify debt documentation or anything baring my signature showing I read understood or anything that requires medical services signature I have never seen or recieved a medical privacy act copy or even signed one stating I received services this is the first process vital signs etc to ...

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Capio Partners, LLC Debt collection cont'd attempts collect debt not owed debt resulted from identity theft

October 21, 2015 - - - - ; Collection Reported -/-/- ; Assigned -/-/- ; was disputed with another collection company by the name Capio Partners for $360.00 ) on -/-/- and deleted because it was identity theft, after sending them all the paper work I was told by the GM that my information was not on file, I have proof of the fax and they should have proof of the phone by law! this should be a illegal collection act! AND I WAS NOT CONTACTED BY THIS COMPANY I HAD NO IDEAL ABOUT THIS DEPT, THAT THEY PLACE FOR COLLECTION THAT WAS WRONG!!! ...

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Capio Partners, LLC Debt collection disclosure verification of debt not given enough info to verify debt

October 18, 2015 - Debt validation was requested but collection agency never responded to request. ...

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Capio Partners, LLC Debt collection improper contact or sharing of info contacted employer after asked not to

October 14, 2015 - On multiple occasions, - - identified that he was from Capio Partners and that I needed to pay a medical debt. If I did n't pay the medical debt he was going to notated in my account that I was refusing to pay which would negatively affect me. I requested proof of service rendered and payment was due. To date, I have not received any documentation. - - contacted my employer - additional times ; advising them they are required to pay for it. My employer advised them to stop contacting them. I contacted Capio Partners -/-/- who stated the case was with them but with - -...

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Capio Partners, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

October 10, 2015 - Multiple calls and now a mailed invoice from Capio Partners LLC that claim I owe the - - - a $50.00 co-pay. I do not have a $50.00 copay with the Clinic any copay I have is in the amount of $35.00. I called billing at the clinic and was told I owe nothing. I want Capio LLC to quit harassing me. ...

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Capio Partners, LLC Debt collection disclosure verification of debt not given enough info to verify debt

September 25, 2015 - I received a letter dated -/-/- from Capio Partners with notice of debt related to a balance due from - - - date of service was -/-/-. I called to try and obtain more information as I have not had any communication from - - - and was unaware of any balance owed. She immediately asked how I would like to arrange payment or they will report my debt to the credit bureau. I advised her that I have - checking accounts and as this matter is aged, I am not sure whether I had already paid this balance and it would take time to research. She referred me to the Client rep,...

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Capio Partners, LLC Debt collection disclosure verification of debt not given enough info to verify debt

June 25, 2015 - Capio Collections bought an old medical debt of mine. Instead of updating the Credit Burearu with the new information on the same account, they created a new account number with the same debt. I was n't even aware the account had been sold until I contacted the original debt holder, and they told me. I called to make arrangements with them -/-/-, and after I called they proceeded to report the account as new debt a week later. I believe the limits to the amount of time an account can report are in place to protect consumers from lasting financial damage due to hardships. I have worked ext...

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Capio Partners, LLC Debt collection disclosure verification of debt not given enough info to verify debt

June 22, 2015 - I called Capio Partners to pay off - of my debts and also to advise them that the items was no longer a disputed item. They said it was not in dispute yet it keeps reading that on my credit report and after - plus minutes on the phone I was transferred to several people and forced to pay - bills ( - which I never knew ) was in collections. After explaining that I was reading this information from my credit report because I 'm trying to move they threaten me with the - new items that was never advised to me I had. He said I had to pay them all and that the new - items was goin...

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Capio Partners, LLC Debt collection communication tactics frequent or repeated calls

May 30, 2015 - They asked me for personal information. i told them i dont give that over the phone. The guy told me so your not ready to cooperate hung up and called me - time s in a row. I called them back and ask them to stop. he then stated that he need to verify me again. i said i dont know you and i wont give you personal info he said we ll keep calling. ...

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Capio Partners, LLC Debt collection cont'd attempts collect debt not owed debt was paid

May 19, 2015 - Collection company - partners sold this account to another collection agency Capio partners and has left the account open. ...

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Capio Partners, LLC Debt collection disclosure verification of debt right to dispute notice not received

May 18, 2015 - The following agency, Capio Partners LLC, filed a derogatory record on my credit report, but i did not receive any notification with a right to dispute. When asked about, a representative informed me that no communication letter was sent out. I had no idea this was on my credit report. Note : I did pay the debt with my CC because I was buying a car and wanted the record off my report. I was told that the record would be removed, but - confirms it stays on for 7-years. I want to make this complaint because I feel I should have been given notice with at least 30-days to dispute the claim. I s...

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Capio Partners, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

May 4, 2015 - Capio Partners have reported a $760.00 debt on my credit report. I am disputing this debt of $760.00, because it has never belonged to me ever! Capio Partners have been uncooperative in resolving this debt which has never belonged to me. This debt of $760.00 is not mine and I demand a copy of my signature of the hospital admissions paperwork. My personal information was used with out my permission and with out my knowledge. ...

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Capio Partners, LLC Debt collection taking/threatening an illegal action threatened arrest/jail if do not pay

April 28, 2015 - This collection agency got my medical information and should n't have. I signed statements on all - accounts they have on file that I was indigent when the medical visit to the hospital occurred. I also did n't give the doctors, labs, hospitals permission to disclose my information to this collection agency. They have continuously called various relatives and non relatives telling them that I am going to be held in contempt of court for not contacting them about the disputed bills. Just today, they called my aging mother, my son, and my ex-husband 's wife (? ) saying that I was going to get...

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Capio Partners, LLC Debt collection cont'd attempts collect debt not owed debt is not mine

March 30, 2015 - This company continues to report on my credit report after I sent them a letter telling them that this account was not mine and I have no idea what it is or who it belongs to! I asked for proof of a signed contract, I asked for a license to collect in my state, I asked for copies of all information referenced for this debt and still to date, I have not received anything but harassment from this company! THIS IS NOT MY DEBT! ...

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Capio Partners, LLC Debt collection disclosure verification of debt right to dispute notice not received

March 27, 2015 - This collection agency has put a debt on my credit reports. I spoke to them about this and they said they sent a collection notice to an address I have not used in almost 10 years. I have not been able to dispute this debt nor have they sent me any thing to validate this debt. ...

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Capio Partners, LLC Debt collection communication tactics frequent or repeated calls

March 23, 2015 - Whoever is calling wanted to verify residency by giving last - numbers of social security number and would not state who they are or any other information as why they are calling and caller ID just said the phone number and -. ...

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