Capio Partners, LLC Debt Collection Complaint

Medical Disclosure verification of debt not given enough info to verify debt

Capio Partners, LLC Debt collection department,

Medical Disclosure verification of debt Not given enough info to verify debt New Jersey

I received a letter dated -/-/- from Capio Partners with notice of debt related to a balance due from - - - date of service was -/-/-. I called to try and obtain more information as I have not had any communication from - - - and was unaware of any balance owed. She immediately asked how I would like to arrange payment or they will report my debt to the credit bureau. I advised her that I have - checking accounts and as this matter is aged, I am not sure whether I had already paid this balance and it would take time to research. She referred me to the Client rep, representing -. I call that number and basically received the same notice that if I do not provide proof within a certain timeframe, they will report me to the credit bureau. Especially, since two years have transpired before I received any notices in this regard. I feel this is unfair collection methods.

Capio Partners, LLC customer in New Jersey
Sep 25, 2015

* Source: CFPB Complaint Database

Capio Partners, LLC response to complaint:
Closed with non-monetary relief

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