Capio Partners, LLC Debt Collection Complaint

Medical Improper contact or sharing of info contacted employer after asked not to

Capio Partners, LLC Debt collection department,

Medical Improper contact or sharing of info Contacted employer after asked not to New Jersey

On multiple occasions, - - identified that he was from Capio Partners and that I needed to pay a medical debt. If I did n't pay the medical debt he was going to notated in my account that I was refusing to pay which would negatively affect me. I requested proof of service rendered and payment was due. To date, I have not received any documentation. - - contacted my employer - additional times ; advising them they are required to pay for it. My employer advised them to stop contacting them. I contacted Capio Partners -/-/- who stated the case was with them but with - - - -. They stated Capio Partners has not tried to contact me. However, they subcontract jobs with - and - -. Capio Partners stated they put a request in the file to stop the employment calling ; however they were not able to guarantee it. Capio Partners put a request in the system to provide a detailed statement to my email. I asked to speak with a compliance/complaints office and they stated no phone number was available. They stated the date of service was -/-/- for $460.00. I then contacted - - - which the debt originated. They stated they were unable to stop the collection agency from contacting me. - stated a bill is due for $460.00 for services rendered -/-/-. The bill must be paid through the collection agency. They also stated the only way to get them to stop calling me is to settle my debt with that company. - - - will be mailing a copy of the bill to the address on file. I asked to speak with a compliance/complaints office but was denied. They stated they would ask their supervisor to contact me. Situations like this make me not want to go to the emergency room or a doctor for fear of the future harassment and threatening posture that is posed by debt collectors.

Capio Partners, LLC customer in New Jersey
Oct 14, 2015

* Source: CFPB Complaint Database

Capio Partners, LLC response to complaint:
Closed with non-monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more