Resources for resolving common issues with 21st Mortgage Corporation products and services
You can reduce the number of unwanted calls from 21st Mortgage Corporation you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure December 1, 2016 - I have been without a job for five months and I am trying to make ends meet, I have a counselor whom is trying to help me and the lender, 21st Mortgage, says that I can pay a lower amount for certain time but they keep sending me regular bills eventhought they are acepting the lower payment and I dont believe they are doing it in a good faith, my loan has gone thru problably more than - servicers and there are a lot of things that are not right. They keep telling me that my loan can not be considered because I was in a 2008 bankrutpcy and I included the mortgage on it and I had a - allre... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure May 25, 2016 - To whom this may concern, my name is - -. I reside in - -, Tx. I am very concerned that my mortgage servicer, 21st Mortgage, is steering my mortgage into foreclosure without offering me an alternative or an option to avoid foreclosure. I am a full time nurse but have fallen on some hard economic times because of the economy here in - Texas. Oil production has suffered and has trickled down to the hospital 's business because of job loss and people here losing their health insurance. Loss of business has resulted in decrease in hours and loss of any overtime where I work. My in... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure May 10, 2016 - We filed an application for a loan modification in - of 2016, but the application was too close to the sale date and was denied. We obtained a cancellation of the sale date because we filed for bankruptcy and immediately sent in a new application for a loan modification. We enlisted the assistance of the MHA who is trying to help us with a loan modification. The non profit organization accelerated the process and referred it to the escalation team, who tells us that they will not receive a response until the - of this month. The bankruptcy was dismissed at the creditor 's meeting but tha... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account May 9, 2016 - 21st Mortgage, as part of my agreements with them, is to pay my homeowner 's insurance and property taxes every year. They escrow for this but twice they have failed to pay all of my property taxes and this year they failed to pay my homeowner 's insurance and caused it to lapse.... |
21st Mortgage Corporation Mortgage settlement process and costs April 22, 2016 - I sumbmited a complaint on 21 st mortgage THERE RESPONSE WAS THAT WE SINGED THE CONTRACT. THE CONTRACT SIGNED WAS FORGED BY - - IT WAS A FORGERY!!!!! - - - - - - - - TE-AS - ACCOUNT NUMBER - PURCHASE - 2010 WE DID NOT SIGN ALL OF THIS CONTRACT I HAVE THE PAPERS SHOWING A FORGED SIGNATUREW OF MY NAME!!!!! PLEASE RE CONTACT THE M THEY NEED TO SETTLE THIS COMPLAINT WE WANT SOMEONE TO CALL US!!!!!!!!!!! ... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure April 12, 2016 - 21st Mortgage aquired my loan from the now defunct - Mortgage. When I fell behind on my mortgage I tried to get assistance from 21st Mortgage to modify my loan. They refused and forced me into bankruptcy. Because me & my wife are on a fixed income I could n't afford to keep up the payments in bankruptcy and my case was dismissed. I learned that - Mortgage was the subject of a multistate class suit brought by the attorneys general of - states where they found that - Mortgage used fraudulent practices and originated predatory loans on poor minorites. After reviewing my loan I was abl... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure April 7, 2016 - Hi, I had a multifamily home, and I moved out to a single, it was rented out, the bank that owned the loan file bankruptcy, the new company that brought the loan said I did n't qualified for a modification because I did n't live there and its considered and investment property so they foreclosured when I did n't agreed to there terms. I told them I should get a modification and that mgl - for foreclosures states that, they claimed that the mgl. - does n't apply to me, because I did n't live at the property I was n't entitle to any modification or a 150 days right to cure, and was not all... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account March 23, 2016 - First of all 21st Mortgage took over our loan and they are difficult to deal with. First of all we are behind 2 months going on 3 months and I called them to make a payment and they said that they wouldnt accept the payment unless we give them detail or plan on what to do with the delinquency. I ask them to write a letter that they are not going to accept my payment but they refuse and said to mail it and that I did. I also told them that i am being audited by the Franchise Tax Board because it doesnt show with Franchise tax board that I am not one of the owners and that they only declaring -... |
21st Mortgage Corporation Mortgage settlement process and costs March 16, 2016 - MY HUSBAND - - -PURCHASED A MOBILE HOME IN - - - NOW OWNED BY YES COMMUNITIES ] IN -/-/2010 THE CONTRACT WAS THAT WE STAYED IN THE COMMUNITY FOR 4 YRS. WE ASKED ABOUT MOVING A LITTLE BEFORE THE FOUR YEARS WERE UP AND WE ASKED WHAT WOLD BE THE CHARGE TO MOVE OUT EARLY. I RECIEVED AN E- MAIL OF THAT PART OF THE CONTRACT FROM AN - EMPLOYEE NAMED - . WHEN I GOT THE COPIES I NOTICED THAT MY HUSBAND SIGNATURE WAS FORGED BY - - I HAVE THE COPY. SHE SIGNED MY HUSBANDS NAME ON THIS DOCUMENT, AND WE NEVER HAD THE COPIES IN OUR ORIGANAL PAPERS. WHEN WE CINTACTED -... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure December 3, 2015 - - - credit reporting is violating my rights by inaccurately reporting a Deed in Lieu between me and 21st Mortgage. First they do not state it was a voluntary surrender deed in Lieu or that it is a closed account and has been since -/-/-. Instead they are marking this as an active loan and unpaid account for a balance I do not owe on an account that was closed five years ago. 21st Mortgage is a predatory lender who sold me a house in a flood way in -/-/- which flooded multiple times per year with - foot rapids crossing my yard, flowing on both sides of the house, which carri... |
21st Mortgage Corporation Mortgage application, originator, mortgage broker December 2, 2015 - The name of the Mortgage Company is 21 Mortgage Corp. I paid them over - dollars this month. ... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account November 30, 2015 - I lost my job due to lack of work. Its taken everything I got to feed my kids and keep the lights on. I 'm only 15days late on my mortgage with 21st mortgage corporation. I tried calling and talking to my financial counselor - - to see if he could give me until -/-/2015 to make payment in full. I began to tell him my situation he replied " so your going to risk the roof over your children 's head by not making this payment today in full. '' I was spoken to very rudely then hung up on. I tried to call directly back - times never got him back on the phone I had to speak to someone... |
21st Mortgage Corporation Mortgage settlement process and costs November 6, 2015 - We bought our home back in - about two thousand and thweve and we had nothing but problem since we had it and from the start when we did get our home there was pose to be things done to it, which was the complete both outside of our mobile home was to be repair cause of siding was needed to be replace of which it was rotted out and we was told this would been done and also our complete roof would be replace and which this was not done either and also before we move in, when we look at our mobile home we saw that their was new complete appliances which was new kitchen stove and over the micr... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure October 30, 2015 - I called to make a payment by phone to cure a debt of a mortgage that was two months past due. I informed the representative of my intentions to pay in full to get the account current. The representative puts his manager on the phone, who consistently asks why I have not returned some phone calls that were made within the past two months. This manager made degrading comments and refused to accept payment of the past due amount unless the next month 's payment was included. This was not yet due at the time of the phone call. The manner that this representative addressed the issue was both verba... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account October 20, 2015 - I have an escrow account with my mortgage company to pay my property taxes and homeowners insurance, my 2015 summer taxes were not paid by the mortgage company they are delinquent - -, when I discovered that the taxes had not been paid I called the mortgage company to tell them, I was told that they cut a check - -, 2015, I told them that the city did not receive the check I was told that they would give it to the department that handles the Michigan taxes, I said ok, then I receive a letter from the City -, on - -, 2015 stating my taxes have not been paid and penalties an... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account October 19, 2015 - 21st Mortgage bought our mortgage from -. 21st Mortgage has created an overage account without my consent. I pay $1000.00, the payment is $530.00, but I pay an additional $460.00 to be allocated to the principal amt. This is how it was done with -. Instead of placing the - in principal amt, 21st mortgage has created an overage acct. Also, 21st mortgage does not send me a monthly stmt with the new balance, nor am I able to obtain the balance online. ... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account October 9, 2015 - I have fallen behind on my Mortgage twice in the past year, I was allowed to catch it up with Bi-weekly payments earlier this year. I fell behind again and attempted to do it again and have been refused to submit bi-weekly partial payments this time. I asked for a deferment and was told they do it, but do n't like to. I asked about it again today and they by-passed the question and told me, I had no option other that a full payment.. this was told to me by - a supervisor with 21st Mortgage. at - - -/-/15 ... |
21st Mortgage Corporation Mortgage settlement process and costs September 13, 2015 - We are - and - - and we lived at -, - - and ever since we moved into our new home we had written letters to our mortgage company which is 21st. Mortgage Corporation and list things that is wrong and needed to be repair and fixed and to this day we are not getting no right answers on the deal and yes we had been putting money into our place which these things was to be done before and after we moved into our place when - - who was the person that sold it to us and by another person name - - of 21st. mortgage which we know to this day he is not with 21st mortgage as... |
21st Mortgage Corporation Mortgage application, originator, mortgage broker September 11, 2015 - We are trying to sell our trailer that is in - - homes which is part of - community. We have - buyers interested in purchasing our home however when going through 21st Mortgage Company they required a $20000.00 down payment however, they went and applied through the - - community and was approved on the spot with less money down on a new home and used home. We have been trying to sell our home since - on our own thru a realtor and - - wants 10 % in order for us to sell our home thru them which is completely unfair because getting outside financing for anyone almost... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure July 17, 2015 - I am a short sale negotiator negotiating a short sale. A short sale is when a property is worth less on the market than is owed ( i.e : home is worth $ - and Seller owes $ - ) and the seller is going through financial hardship. The bank will approve to waive the deficiency if the seller can present a buyer. My seller owes - to her - mortgage, - and - to her - mortgage, 21st Mortgage. The house is work -. She is behind on payments for almost a year and is well in the foreclosure proceedings. - has just approved the HAFA short sale ( government program ) for - to th... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure July 15, 2015 - Inaccurate closing documentation was signed at closing. They set our loan up knowing we could n't afford the payments. We were told to just make the payments for 2 years and then refinance the loan to where we could afford it. After many complaints to them they have yet to resolve setup and delivery issues. We had to hire an attorney to help get this fixed. We tried to get them to modify our loan to make it more affordable and they refused. ... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account June 29, 2015 - I opened a mobile home mortgage with 21st mortgage. I make more the minimum payment every month but the overage is held in suspense instead of applying it to the Principal of my loan. I have to call in every month to have them apply the overage to the principal amount. Any overages should automatically be applied directly to my principal. 21st Mortgage suggested I mail in a payment instead of paying online and include a note to apply it to principal. Mailing a payment is less reliable and costs postage as well as time. The online payment is reliable and free. I also have not received a stateme... |
21st Mortgage Corporation Debt collection communication tactics frequent or repeated calls June 11, 2015 - After we made arrangements they still call everyday and week and keep calling till we answer! They call my house then my cell phone right after then I get a email also then text messages and voicemails! I do n't know what to do I 'm so stressed and we are only - payment behind! Please help! ... |
21st Mortgage Corporation Mortgage application, originator, mortgage broker June 9, 2015 - I filed a application with the former manager at - - - - - - -, Communities for a simple mobile home loan. My daughter and I receive monthly Social Security - Income for multiple - conditions we have. I put a down payment for $4200.00 dollars for the mobile home and was approved on - -, 2014. The former manager - -, put my daughter and I in a rental home and said it would take a couple weeks to get our home ready. She told me that she did it for people who were approved for a home loan. I decided to move everything in a storage unit so I did n't have to... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure May 29, 2015 - I called to make arrangements to pay - payments next month on my - mortgage with 21st Mortgage. The rep - was so unkind and said what are you spending your money on? '' I asked for a supervisor - who came on with pretty much the same tone. Saying they have the right to know what I spend money on if I owe them. Maybe so, but there 's a better way of them getting the information they need than just being so rude and blunt. I do n't have to show them my receipts of what I spend my money on. The point is that I 'm trying to work with them to get caught up and they harrass me with emai... |
21st Mortgage Corporation Debt collection taking/threatening an illegal action seized/attempted to seize property May 27, 2015 - We were less than 30 days late on our mortgage payment and the company is calling multiple times a day and threatening us with foreclosure. ... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure May 13, 2015 - I am not quite sure why - in 4 months time did not question - Mortgage for information listed on my credit file as them being a creditor of mine. I had my attorney review this credit report from - - - - and that is when he found 21st Mortgage is listed as a creditor on my credit file. I have advised - over - times I did not and do not have a mortgage with any financial institution. Please remove this off of my credit file immediately. I have written to 21st Mortgage and asked these people why would they place themselves as a creditor on my credit file when they know the... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account April 24, 2015 - Our mortgage payment was mailed in 9 days late. We received an extremely harassing telephone call from 21st Mortgage Company, threatening us with damaging our credit by reporting it late if we did not turn over our bank account information for immediate payment withdrawal, and telling us putting it in the mail was not acceptable. The person on the phone, when his information was requested, said his name was - and he was our account manager, and refused to provide any other information. He repeatedly tried to bully me into providing my account information, and I finally cornered him into adm... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure April 14, 2015 - We are a military family -. We purchased a home in - - - in 2006. 3 years later we were sent -. We could n't sell the home because the value had depreciated. We rented out for a few years, but after finding we would not be able to return to - - we began the short sale process. We have stayed current with our payments but our home has been vacant for a year. We 've used up all of our savings and are struggling to make ends meet. We currently have an investor who has made a reasonable offer on our home. We have - lenders servicing our loan, unfortunately, - of them, 21... |
21st Mortgage Corporation Mortgage loan modification,collection,foreclosure April 7, 2015 - We are filing this complaint on behalf of our client who is seeking a short sale since -, 2014. We are the agents for this file. Since -, we have been working with consistent delays for processing this short sale through our first lien holder. Our - Lien holder had originally agreed to extend our short sale approval up until the day we lost the first buyer. Upon the re-review of the file for our substitute buyer, the - Lien holder-21st Mortgage- increased their required distribution to $6100.00. We advised the - lien that the first investor is - - and noted that $6000.0... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account April 5, 2015 - I received a Notice of Intent to Cancel from my Homeowners Insurance Company, - - - - of Florida, dated -/-/15. It stated that the premium in the amount of $730.00 is due by -/-/15. My original mortgage was with -, -, -, -, AL -. My loan was transferred to 21st Mortgage Corp., -, TN -, effective -/-/15. I have continuously made my mortgage payment which included my escrow payment. Obviously, 21 Mortgage have not been making the escrow payments. I have not received an Escrow Statement either. Also my fixed rate Mortgage was increased by 21 Mo... |
21st Mortgage Corporation Mortgage loan servicing, payments, escrow account March 25, 2015 - I often make multiple payments at one time to my mortgage company. I include the account number on the check with the months that the payments are to be applied to in the memo portion of the check. I also include in the envelope the payment coupons for the payments that the check is to be applied to. A few months later, the mortgage company sends me mail saying that I am seriously overdue on my account because they misapplied my payment. This happened last year for the - time and they put a late pay on my credit report for it even though my payment was never late. That mark is still on my c... |