21st Mortgage Corporation Mortgage Complaint

21st Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Michigan

I have an escrow account with my mortgage company to pay my property taxes and homeowners insurance, my 2015 summer taxes were not paid by the mortgage company they are delinquent - -, when I discovered that the taxes had not been paid I called the mortgage company to tell them, I was told that they cut a check - -, 2015, I told them that the city did not receive the check I was told that they would give it to the department that handles the Michigan taxes, I said ok, then I receive a letter from the City -, on - -, 2015 stating my taxes have not been paid and penalties and interest are added I called the - department back at the mortgage company and was told that the first check in the amount of $3200.00 was put back in my escrow and a new check in the amount of $3400.00 reissued, ( which means the took the penalties and interest from my escrow also which should not be done ) the said that check was sent on the - of -, I called the City of - to see if they had received the new check today they had not I called the mortgage company to tell them that my taxes are still not paid, and all I get is the run around. I have come to the end of my rope with this mortgage company, I have had nothing but problems with them since my loan was transferred to them almost two years ago.