21st Mortgage Corporation Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

21st Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

I have fallen behind on my Mortgage twice in the past year, I was allowed to catch it up with Bi-weekly payments earlier this year. I fell behind again and attempted to do it again and have been refused to submit bi-weekly partial payments this time. I asked for a deferment and was told they do it, but do n't like to. I asked about it again today and they by-passed the question and told me, I had no option other that a full payment.. this was told to me by - a supervisor with 21st Mortgage. at - - -/-/15

21st Mortgage Corporation customer in Texas
Oct 09, 2015

* Source: CFPB Complaint Database

21st Mortgage Corporation response to complaint:
Closed with explanation

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