21st Mortgage Corporation Mortgage Complaint

21st Mortgage Corporation Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

21st Mortgage bought our mortgage from -. 21st Mortgage has created an overage account without my consent. I pay $1000.00, the payment is $530.00, but I pay an additional $460.00 to be allocated to the principal amt. This is how it was done with -. Instead of placing the - in principal amt, 21st mortgage has created an overage acct. Also, 21st mortgage does not send me a monthly stmt with the new balance, nor am I able to obtain the balance online.