Bank of America General Purpose Card Complaints

Review and analysis of over 8 General Purpose Card complaints against Bank of America

Bank of America consumers have reported over 8 official complaints related to General purpose card. Out of the 8 consumer complaints against Bank of America, 13% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New General Purpose Card Consumer Complaints


Bank of America Prepaid card managing, opening, or closing account

September 9, 2016 - I closed my secured credit card account with BOFA on - -. I spoke with a representative who told me that processing time would take 14 days at which point the prepaid funds in that account would be deposited directly into my checking account. Apparently a physical check was issued to my address on file ( which was incorrect ). I was not contacted and told that a check would be issued instead of a direct deposit into my bank account. After 18 days of not receiving my money, I contacted secured credit services and spoke with another representative who informed me that they would have to pu...

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Bank of America Prepaid card overdraft, savings or rewards features

June 28, 2016 - I was over fraft with bank of america for - $ and they closed my account and also put me through the - which will not allow me to open a regular bank account...

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Bank of America Prepaid card fraud or scam

March 19, 2016 - I placed $2000.00 on deposit was never paid any interest on my deposit charged interest on my own money and than denied when I lost my job for the insurance I had paid for. ...

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Bank of America Prepaid card fees

December 13, 2015 - In -, - I received a gift debit card for $200.00. When I went to use the gift card on - -, - the account was closed. When I contacted Bank of American on - -, - ( at approximately -, via phone ) I was told the card had expired - - and the remaining balance ( actually the entire balance of $200.00 ) was the " fee '' for closing the account. ...

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Bank of America Prepaid card unauthorized transactions/trans. issues

April 3, 2015 - I ordered a - Tablet for $53.00 at - on - - and ended up cancelling it the same day. - confirmed that they sent the money back and that I would have to contact my bank about the matter. I did and they continued to tell me to contact - and that there was nothing that they could do. So I did and - referred me back to Bank of America because they are the only ones that can release the hold. I contacted the bank yesterday and they told me it could take up to 3 days for the money to show up on my accont. I told the teller it was the - day and she said it should be released...

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