Review and analysis of over 11 Home Equity Loan Or Line Of Credit complaints against Servis One, Inc.
Servis One, Inc. consumers have reported over 11 official complaints related to Home equity loan or line of credit. Out of the 11 consumer complaints against Servis One, Inc., 36% were disputed by the consumer (i.e. the consumer was not happy with how Servis One, Inc. responded to their complaint) and 91% were processed in a timely manner. 0% of consumer complaints against Servis One, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Servis One, Inc. Mortgage loan servicing, payments, escrow account March 21, 2017 - My loan was turned over for servicing to BSI about a year and a half ago and have nothing but problems. First I have always been able to pay my mortgage loan using my bank bill pay for overnight processing which I found out BSI does not have so an actual check needs to be sent so now I have to guess at what amount I should pay since I do n't get their statement until after the time when I need to do the bill pay to get it their by the due date. I have also been trying to get information from customer service regarding when the interest only will end as I believe it will be this year. I called ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 7, 2016 - BSI financial services starting servicing my mortgage -/-/-. My interest rate is PRIME - 1 %. They raised my interest rate on my loan ( outside of my initial HELOC disclosures requirements ) by 0.625 % on my HELOC. I just found out they did this after asking why my account / payment was raised to this interest rate & payment. I have never been late 30 days or more nor have I missed a payment date. When I called a while back & inquired, they could not answer why this was the case. Today, they stated it was because I did not escrow. No where in the multiple servicing history ( - servicer... |
Servis One, Inc. Mortgage settlement process and costs May 23, 2016 - I spent hours on the phone with BSI Financial representatives discussing options that would provide an alternative to a short sale to my -/- non-traditional mortgage ( credit line ). I submitted a hardship package, including a letter detailing private, emotional details of my life, based on their assurance that the investors would consider a lower negotiated amount to avoid a credit hit that did NOT involve a short sale, given the negative impact this would have on my ability to refinance my primary residence and set up a stable life for my son and me. They agreed that if I could find a ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account April 1, 2016 - In - of - my wife and I refinanced a Home Equity Line of Credit which is, in essence, our home mortgage. We went through the refinance through - Bank to pay off - - - - and signed - Bank 's form authorizing Payoff and Closure of this account on - - -. I have tried repeatedly to recover the funds that were transferred to BSI Financial from - - - - on - - -. I 've been told on several occasions ( including today, - - - the complaint department was investigating the complaint and would have a resolution by the end of the month ( - ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account February 24, 2016 - We had a loan modification put in place -/-/- that expired -/-/-. -/-/- - - - and the lender determined the monthly payment of $1500.00 and the term ending in -/-/-. This was not a re-modification but the remaining loan conditions. A transfer of loan servicing companies occurred during -/-/- with payments due to the new company, BSI Financial Services, in -/-/-. Timely payments have been made with the old servicing company as well as the new servicing company with all terms staying the same. As of today 's date, no -/-/- statement is available ... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account February 16, 2016 - My home mortgage is or was with - - a company out of - from what I 've found online. In - 2015 they stated - - -. @ -, will now handle their banking of loan. This - was a scam, after many phone call saw that I was paying more to cover my property taxes, they 1st hide the fund seeing I would not drop it. They stated on my " Statement '' $1700.00 paid in for credit? was for taxes. Then I thought was fixed they got the OK to sell to BSI in -/-/-, we 'll -/-/- rolls around taxes not paid, and the $1700.00 was gone. BSI had a employee - - who stated th... |
Servis One, Inc. Mortgage loan modification,collection,foreclosure January 29, 2016 - My name is - -. I own a home at - - - - - - Texas this house was bequeathed to me by my grandmother our family has owned it for - generations. 5 years ago my Husband, who is serving a - in the texas prison system, filled out an application using my name and my credit and my home and received a - line of credit under the rules of a home equity loan from - - -. He closed on this loan without advising me anywhere along the way. I never signed the application, the approval, the closing documents, I never received the cash nor did I attend the closing. They... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account August 30, 2015 - My HELOC was transferred to BSI in Pennsylvania in -/-/-, they always messed up my payments, and recently I just called to get my rate information, to no avail. My loan is now transferred to another company. I need my rate information, as I feel they might have put it in wrong, and at 2.25 %, with all the payments I have made, my loan should have gone down substantially, which it has not. I have not been on top of this, as I have been taking care of - friends who have -, and the past - years have gone by so fast. I just caught up with everything, and I noticed that the informatio... |
Servis One, Inc. Mortgage loan servicing, payments, escrow account June 26, 2015 - My second mortgage with BSI Financial Services was transferred to - Mortgage. This debt was discharged in my Chapter - bankruptcy in -. BSI has it listed twice on my - report ( attached ). They have correctly listed it as Bankruptcy Chapter - '' on the first listing..but on the duplicate they show 120 days past due '' and show - late payments of 150 days late or greater from - of - through - of -. This is two years AFTER the debt was discharged in bankruptcy. I have already disputed this with - and they left the item on the file. This is a violation of the Fa... |