PNC Bank Conventional Adjustable Mortgage (Arm) Complaints

Review and analysis of over 192 Conventional Adjustable Mortgage (Arm) complaints against PNC Bank

PNC Bank consumers have reported over 192 official complaints related to Conventional adjustable mortgage (ARM). Out of the 192 consumer complaints against PNC Bank, 29% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank responded to their complaint) and 98% were processed in a timely manner. 1% of consumer complaints against PNC Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Conventional Adjustable Mortgage (Arm) Consumer Complaints


PNC Bank Mortgage loan servicing, payments, escrow account

November 22, 2015 - This is regarding my previous case number : -. Please refer to the attached letter from PNC I received yesterday. Honestly this harassment has to stop!!!!! PNC had agreed to closed the escrow account they forced on me the moment I applied for a loan modification. I rejected their dumbfound offer for a modification over the phone and in writing, during this time they told me the escrow would be removed once this escrow was up to date, which I paid -/-/-. Aside from suing this company for harassment and discrimination can you please suggest any other step I should take? ...

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PNC Bank Mortgage loan servicing, payments, escrow account

November 12, 2015 - In - of this year, due to a hardship financial situation that started -/-/-, I applied for a loan modification with the intentions of lowering my mortgage payment and continue living in my home. PNC has not been able to help and instead they have caused emotional distress. Summary after my application denial from PNC. -/-/- mortgage payment in person ( see receipt attached ) - payment has not been applied, per PNC-/-/-. mortgage payment in person ( see statement attached ) - payment has not been applied, per PNC-- $2100.00 payment for escrow shortage to PNC, (...

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PNC Bank Mortgage loan servicing, payments, escrow account

October 30, 2015 - PNC Bank has failed to provide a substantive response to Case # -. In support of my previous claims of abuses and overcharges is attached the consent order where CFPB has already found that National City Bank and PNC Bank have behaved in a discriminatory manner towards its customers. The mortgage I currently hold fits the settlement criteria except that I do not fit the race profile. However, I would ask that consideration be given to extending the criteria to those covered by the Servicemembers Civil Relief Act ( SCRA ) as well. In addition to the other abuses, PNC used the SCRA rate to th...

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PNC Bank Mortgage loan servicing, payments, escrow account

October 29, 2015 - This is a continuation of my previous case # -. My mortgage company, PNC, is offering to extend my loan term from - to -, increase my rate from - to -. They claim my monthly gross income is $11000.00 when in reality my gross monthly income is $2300.00. and my expenses including mortgage is $3300.00. During the application process I sent over - pages of information. They knowledge my application was complete, however, the still requesting documents I have already sent. I am sending partial documents to support the information above. ...

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PNC Bank Mortgage loan modification,collection,foreclosure

October 15, 2015 - Upon leaving -, I was behind on a mortgage on an investment property that resulted in the bank seeking filing for foreclosure. I applied for a loan modification, but was denied but I was offered a one-year repayment plan. I completed the payment plan early and in - the court charges were dismissed. I 've been making my regular payments since then, but my loan is still listed as in foreclosure on my credit report, but owing $0.00. The loss mitigation department has been unresponsive. They send me letters that they claim to have tried to contact me which is untrue, and my alleged single-...

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PNC Bank Mortgage loan modification,collection,foreclosure

October 13, 2015 - I filed a complaint against PNC Mortgage in - or - against the process thy use to process they use for providing a mortgage modification, During that time I provided them I provided tyhem with all the requirements for a HARP mortgage modification based on the fact that I had retired in - of this year and my wife lost her job in - also. They changed the dates required for responding to my complaints and moved forward with a foreclosue date. The date was cancelled and changed a couple of times because they were not being honest with my wife and I. I no longer trusted PNC and decided ...

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PNC Bank Mortgage credit decision / underwriting

October 5, 2015 - I signed up for a mortgage with PNC. They provided an acceptance letter. Days before the closing they called me and told me that I no longer qualified for a 30 year mortgage due to debt to income ratio '' which had not changed since the initial approval. They told me that I now only qualified for a 7 year ARM mortgage ONLY. This information was broken to me days before closing. I had no way at that point of obtaining a new mortgage within a few days. I was so scared that I would lose my deposit that I was essentially forced into accepting the terms. Now, with the rate changing I stand to pote...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 23, 2015 - I have - mortgages with PNC, the - mortgage has an adjustable interest rate, the - is going to mature next year, at that time the payment on the - mortgage will -. I reached out to PNC mortgage in hopes to do a - mortgage loan modification, during the process they established an escrow account without my consent and offered to extend my loan to 40 years, ( from the current - I have left ), and increase the interest rate for a $ -/dollar savings per month. This offer was a slap on the face and clearly will put me in a worst situation in the long run. My loan package, per...

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PNC Bank Mortgage loan modification,collection,foreclosure

September 19, 2015 - My name is - - purchased a home back in 2007, with national city mortgage, ( now PNC ) since then i have had some hardship, i have appy for assistances for last two years, no help.I wrote a letter asking who own my mortgage.They never responsed to my letter.I need some help because my mortgage is about to go up.I really do not want to lose my home. Thanks ...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 15, 2015 - My mortgage has been transferred to a new servicer three times in 3 years. This latest time, I received a letter on -/-/- that told me my bill due -/-/- was due to the new servicer, even though I had not yet even received a bill from them. Then I received a privacy policy '' that says they will share my information freely for marketing purposes unless I jump through several hoops to get it turned off. Oh and by the way, I only have 30 days to do so and their office is only open from - to - if I choose to phone in a change. This is a gigantic pain -. why must I go through th...

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PNC Bank Mortgage loan modification,collection,foreclosure

September 5, 2015 - My hardship involves a variety of factors. My hardship was triggered with job layoff several months ago. It was compounded by with me having to move from - to - to find new employment. While the factors above are indeed significant, they pale in comparison with the biggest hardship of all. Despite making mortgage payments for approximately 10 years, I have absolutely NO equity to show for it. This has been a lopsided agreement, PNC has reaped all the financial benefits and I have n't shared in any of the harvest. I 'm underwater by $ -. This is based on - - market analysis asses...

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PNC Bank Mortgage loan modification,collection,foreclosure

May 26, 2015 - In -/-/-, I received a loan modification through PNC Mortgage. my interest rate drop from five and a half percent to 3 percent. The rate was good until -/-/-. Myinterest rate went up to 6 % increasing my house payment - dollars a month. I applied for - loan modifications in the past year I was denied each time. their explanation to me is that I do not qualify for a loan modification do to me making too much money in my gross income. they also state that my private investor does not participate in loan modifications where they can adjust my interest rate or do anything with the ...

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PNC Bank Mortgage loan modification,collection,foreclosure

May 14, 2015 - I have requested numerous of times for a permanent modification in order to obtain a long term solution for my mortgage loan. However, PNC Bank refuses to offer such assistance in order to modify my loan from a balloon '' to a fix rate mortgage. - I was in the process to refinance with them in order to obtain a new loan with a fix rate, but I became unemployed. PNC denied '' my application to refinance and for a modification because I was unemployed. I 'm back to work now and I still do n't qualify for a permanent modification because now I have income. PNC has been Deceptive '' in their...

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PNC Bank Mortgage loan modification,collection,foreclosure

April 26, 2015 - I have submitted a request for release of a - mortgage with PNC Bank overv ( - ) - months ago. There are serious ownership issues I raised plus I submitted a letter of financial hardship. I realize that PNC may have more than its fair share of non-producing mortgages, but in my case the loan was a wrap around note with my business that eventually dissolved through a Chapter - bankruptcy petition. My responsibility to the note has been discharged, however I believe that PNC has no other recourse but to forgive the debt completely. The Mortgage Forgiveness Act of 2014 will protect me...

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PNC Bank Mortgage loan servicing, payments, escrow account

March 30, 2015 - We took out a loan from - about 10 years ago. Somehow we wound up paying PNC bank for the monthly payment. PNC demanded the balance of the loan be paid back immediately, although we have this loan for 10 years and have been paying all payments on time. Just recently, we received letter from an attorney from PNC. Now that we are forced to sell the property to pay off the balance, we found that in addition to the balance of the loan, they asked us to pay a $200.00 administration fee and $2000.00 lawyer fee. If PNC decides to hire a lawyer, why am I asked to foot their lawyer 's bill. If w...

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PNC Bank Mortgage application, originator, mortgage broker

March 26, 2015 - Hello, I 'm in the process of purchasing a home in NJ and reached out to PNC Mortgage to secure financing. The seller of the property had very strict requirements for our contract ( e.g. I had to deposit a $10000.00 non-refundable deposit ) and so we were still in the process of negotiating. Before finalizing the purchase contract, I explained the situation to - - at PNC Mortgage and told him my only concern from a PNC perspective is whether or not the property would appraise at the purchase price. I understand he could not tell me definitively if it would or would not appraise at the ...

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