PNC Bank Mortgage Complaint

PNC Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Illinois

I have - mortgages with PNC, the - mortgage has an adjustable interest rate, the - is going to mature next year, at that time the payment on the - mortgage will -. I reached out to PNC mortgage in hopes to do a - mortgage loan modification, during the process they established an escrow account without my consent and offered to extend my loan to 40 years, ( from the current - I have left ), and increase the interest rate for a $ -/dollar savings per month. This offer was a slap on the face and clearly will put me in a worst situation in the long run. My loan package, per PNC guidelines, contained over - pages of information.