PNC Bank Mortgage Complaint

PNC Bank Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Illinois

This is a continuation of my previous case # -. My mortgage company, PNC, is offering to extend my loan term from - to -, increase my rate from - to -. They claim my monthly gross income is $11000.00 when in reality my gross monthly income is $2300.00. and my expenses including mortgage is $3300.00. During the application process I sent over - pages of information. They knowledge my application was complete, however, the still requesting documents I have already sent. I am sending partial documents to support the information above.